موظف حجوزات📣 إعلان
في أكور
منذ 3 أيام
منذ 3 أيامشارك
 | نوع العقد | دوام كامل |
 | طبيعة الوظيفة | بالموقع |
 | الموقع | المدينة المنورة |
Join Accor as a Reservation Agent
At Accor, we believe in creating a workplace where everyone is welcomed and valued. We offer boundless opportunities for growth and learning as you embark on your journey with us.
Key Responsibilities:
Qualifications:
Your Team and Work Environment:
Sofitel Shahd Al-Madinah stands in a prime location, near Al-Masjid an-Nabawi, featuring luxurious accommodations and premier facilities, making it a hub of modern hospitality.
At Accor, we believe in creating a workplace where everyone is welcomed and valued. We offer boundless opportunities for growth and learning as you embark on your journey with us.
Key Responsibilities:
- Handle enquiries for bookings via phone during your shift, ensuring prompt and courteous communication.
- Respond to all calls within 3 rings, utilizing the specified hotel greeting.
- Maximize sales opportunities by promoting hotel facilities and utilizing sound product knowledge.
- Assist the Front Office team, particularly during busy check-in and check-out periods.
- Address guest complaints and enquiries professionally and efficiently, keeping the Revenue & Reservation Manager informed of any feedback.
Qualifications:
- Experience in reservations or customer service in a hotel setting.
- Strong computer skills, particularly in Microsoft Office; familiarity with OPERA Cloud is preferred.
- Fluent in English, with proficiency in additional languages being an advantage.
- Demonstrated ability to provide prompt and efficient service, with a focus on upselling.
Your Team and Work Environment:
Sofitel Shahd Al-Madinah stands in a prime location, near Al-Masjid an-Nabawi, featuring luxurious accommodations and premier facilities, making it a hub of modern hospitality.
متطلبات الوظيفة
- لجميع الجنسيات
- لا تتطلب خبرة
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