Groups and Events Sales Executive

About the Role

IHG Hotels & Resorts is seeking a Groups and Events Sales Executive to join their team in Tabuk, covering the cities of Umluj and Tabuk. This full-time position is responsible for managing group and event inquiries, preparing proposals, and ensuring seamless execution of events in line with brand standards. The role requires 0-1 years of experience.

Key Responsibilities

• Respond promptly to group and event inquiries, preparing tailored proposals and checking availability in line with hotel offerings and brand standards.
• Prepare accurate contracts, Banquet Event Orders (BEOs), invoices, and supporting documentation, ensuring all details align with client expectations and hotel procedures.
• Serve as the primary point of contact for assigned group bookings and events, managing communication, updates, and planning with professionalism.
• Liaise closely with key departments such as F&B, Banqueting, Rooms Division, and AV to ensure flawless event execution.
• Maintain detailed and up-to-date records in the CRM system, tracking leads, client profiles, confirmations, and follow-ups.
• Assist in compiling regular sales and events reports, monitoring timelines and deliverables to ensure all tasks are completed efficiently.
• Provide administrative support to the Events and Sales team, actively contributing to team goals, attending briefings and training sessions, and pursuing continuous development.

Professional Conduct and Standards

• Comply with hotel rules and regulations and provisions contained in the employment handbook.
• Adhere to the company’s grooming standards to portray a professional image of self and the hotel.
• Comply with time and attendance policies set by the resort.
• Actively participate in training and development programs and maximize opportunities for self-development.
• Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene, and fire life safety.

Required Skills and Attributes

Candidates for this role are expected to embody the core service skills of True Hospitality, which include:

• True Attitude: Demonstrating a caring approach, a desire to make a positive difference, and building genuine connections with guests.
• True Confidence: Possessing the knowledge and skills to perform the role effectively, instilling trust in guests for support during their stay.
• True Listening: Focusing on guest communication, observing non-verbal cues, and understanding guest needs and preferences.
• True Responsiveness: Providing guests with their needs in a timely and caring manner.

Application Process

The statements in this job description describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Candidates who believe they are a strong fit for this role are encouraged to apply.