Manager Maintenance and Operations Support

About Red Sea Global and ADRENA

Red Sea Global (RSG) is developing The Red Sea destination, which includes ADRENA, a dedicated sports and entertainment district. ADRENA integrates high-energy attractions, immersive experiences, and world-class events to complement the destination’s luxury and regenerative tourism vision. This initiative supports Saudi Vision 2030 by enhancing guest experiences and establishing a new standard for entertainment-led tourism in the region, with a commitment to safeguarding people, communities, and the environment.

Role Overview

The Manager Maintenance and Operations Support ensures all destination facilities and infrastructure operate at peak performance. This role involves leading the planning, execution, and continuous improvement of both preventive and reactive maintenance programs. The Manager oversees technical operations across MEP systems, attractions, utilities, and seawater filtration facilities, while ensuring safety, regulatory compliance, and equipment reliability. This position is critical for minimizing downtime, enhancing asset longevity, and supporting smooth integration between engineering, operations, and third-party vendors.

Key Responsibilities

• Develop and execute preventive maintenance schedules across all facility systems.
• Manage MEP systems, ride equipment, and seawater filtration infrastructure.
• Oversee asset inspections and service records via CMMS.
• Supervise internal technicians and outsourced maintenance contractors.
• Coordinate with operations and engineering to schedule maintenance with minimal disruption.
• Ensure compliance with safety codes, OEM standards, and regulations.
• Respond to urgent breakdowns and implement corrective actions.
• Maintain inventory of critical spare parts and maintenance tools.
• Conduct vendor performance reviews and track Service Level Agreements (SLAs).
• Report maintenance Key Performance Indicators (KPIs) to leadership and recommend lifecycle improvements.
• Lead technical audits, inspections, and condition assessments for infrastructure and attractions.
• Collaborate on Capital Expenditure (CAPEX) planning and recommend upgrades or asset replacements based on performance and lifespan.
• Ensure proper calibration, testing, and maintenance of safety and control systems.

Managerial Duties

• Provide input to the Department’s strategy from the Section or Unit perspective, in alignment with the destination vision and mission.
• Develop the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets.
• Contribute to the Section or Unit’s budget preparation and monitor financial performance.
• Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication.
• Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.

Qualifications and Experience

• Bachelor’s degree in Mechanical, Electrical, or Facilities Engineering.
• At least 3 years of experience in a managerial capacity within theme parks, aquatic centers, or large-scale leisure environments.

Location and Work Type

This is a full-time position based in Umluj, Tabuk, Saudi Arabia, supporting the operations of ADRENA within The Red Sea destination.