Digital Solutions Expert

About Roche

Roche is committed to preventing, stopping, and curing diseases, ensuring access to healthcare for current and future generations. The company fosters a culture that values individual expression, open dialogue, and genuine connections, where employees are respected and supported in their personal and professional growth.

The Position: Digital Solutions Specialist

Roche is seeking a Digital Solutions Specialist to join the navify Lab Solutions team. This full-time role is based in Makkah, covering the cities of Jeddah and Makkah. The specialist will be responsible for deploying digital health innovations to transform clinical laboratories and healthcare systems in the region. This position requires 2-5 years of relevant experience.

Key Responsibilities

• Lead the deployment, configuration, and optimization of digital health platforms at partner hospital and laboratory sites.
• Connect healthcare platforms with Hospital and Laboratory Information Systems (HIS/LIS) using standard communication protocols such as HL7 and ASTM.
• Provide technical demonstrations, translate system capabilities into clinical and operational benefits, and support customer pre-sales engagements.
• Deliver technical onboarding and continuous training to laboratory teams to ensure system reliability and clinical confidence.
• Apply data protection, cloud security, and regulatory standards to all implementations to safeguard sensitive healthcare environments.
• Collaborate with regional and global engineering teams to share field insights and contribute to the development of digital diagnostics.

Candidate Profile

The ideal candidate is a collaborative problem-solver with a focus on digital healthcare, technical excellence, and improving patient outcomes through laboratory technologies. This role requires a passion for new technology and forward-thinking approaches to enhance the patient journey.

Experience and Qualifications

• 2-5 years of experience in a relevant field.
• Demonstrated ability to drive end-to-end technical integrations.
• Experience with interoperability standards like HL7 and ASTM.
• Proficiency in delivering technical demonstrations and training.
• Understanding of data protection, cloud security, and regulatory standards in healthcare.

Work Environment

This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering Jeddah and Makkah. The role involves working within a dedicated team focused on digital health innovations.