Account Manager

About the Role

Sary is seeking an Account Manager to join their team in Makkah, Saudi Arabia. This full-time role focuses on managing and expanding a portfolio of medium-tier accounts across Makkah and Medina, specifically targeting three-star hotels and mid-level caterers. The position is suited for a sales professional with a strong customer network and proven account management experience, ready to develop and grow a book of business within the assigned territory.

Key Responsibilities

• Manage and grow a portfolio of medium-value accounts, including three-star hotels, mid-level caterers, and similar clients in Makkah and Medina.
• Build new client relationships and expand the existing account base within the assigned territory.
• Develop account plans to increase order volume, frequency, and overall account value.
• Act as the main point of contact for assigned clients, handling day-to-day queries and issue resolution.
• Negotiate terms and pricing within approved guidelines to close deals efficiently.
• Conduct regular client visits and check-ins to maintain strong working relationships.
• Coordinate with operations and customer service to ensure timely and accurate order fulfillment.
• Track account performance and report on sales activity, pipeline, and targets.
• Identify upsell and cross-sell opportunities within the existing customer base.
• Stay informed on local market conditions and competitor offerings in the mid-tier hospitality/catering segment.

Key Performance Indicators

• Revenue growth and retention across assigned medium accounts.
• Number of new accounts opened.
• Client satisfaction and order frequency.
• Achievement of monthly/quarterly sales targets.

Qualifications and Experience

• 2-5 years of experience in sales and account management.
• Demonstrated ability to manage and grow a portfolio of accounts.
• Strong customer network, particularly within the hospitality or catering segments.

Work Location

This position is based in Makkah, Saudi Arabia, with responsibilities extending to clients in Medina.

Application Process

Interested candidates are encouraged to apply for this full-time Account Manager position.