Estate & Accommodation Supervisor

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	عن بُعد
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

Alesayi Holding is seeking an experienced Estate & Accommodation Supervisor to manage workforce accommodation operations in the Makkah region, covering Jeddah and Makkah cities. This full-time role involves overseeing accommodation costs, managing outsourced provider performance, ensuring regulatory compliance, and maintaining high standards of facility management and resident well-being across both outsourced and in-house accommodation units. The supervisor will ensure consistent service delivery, effective budget control, and adherence to safety and hygiene standards.

Key Responsibilities

Manage the regional accommodation budget, including rent, utilities, maintenance, and provider fees, and implement cost-control measures.
Oversee outsourced accommodation providers, including invoice approval, statement reconciliation, and addressing contractual non-performance.
Ensure compliance with fire-safety, Civil Defence, municipality, and labour-accommodation requirements through inspections and performance reviews.
Manage bed capacity, resident allocations, relocations, and occupancy levels in line with workforce requirements.
Ensure appropriate standards of accommodation, hygiene, safety, and resident well-being, including complaint resolution and incident investigations.
Supervise in-house accommodation facilities and manage retained personnel such as wardens, technicians, and janitorial staff.
Prepare and review monthly regional reports on accommodation costs, occupancy, provider SLAs, complaints, safety, and compliance.
Identify opportunities for cost optimisation, facility consolidation, space utilisation improvement, and enhanced service delivery.
Supervise Estate Coordinators, establish performance expectations, and monitor operational activities across all accommodation locations.

Qualifications and Experience

Bachelor's degree in Facility Management, Business Administration, Engineering, or a related field.
Minimum of 6 years of experience in facility management, property management, or workforce accommodation operations.
At least 2 years of supervisory experience managing teams and outsourced service providers against SLAs.
Proven experience in budget management, cost control, invoice verification, statement-of-account reconciliation, and variance analysis.
Good knowledge of accommodation management, fire safety, and applicable municipality, Civil Defence, and labour-accommodation regulations.

Required Skills

Strong supplier-management, negotiation, contract administration, and dispute-resolution skills.
Advanced Microsoft Excel skills and experience with facility-management systems, reporting tools, or ticketing platforms.
Demonstrated ability to manage multicultural teams and address resident concerns professionally.
Strong organisational, analytical, communication, and problem-solving skills.
Fluency in both Arabic and English.

Work Environment and Travel

This role is based in Makkah, Saudi Arabia, and requires a valid driving licence with a willingness to travel across the assigned region, including Jeddah and Makkah. The position is full-time and involves managing diverse accommodation facilities and teams.