Senior Product Analyst

About the Role

CHAMP Cargosystems is seeking a Senior Product Analyst to join their team in Jeddah, Makkah. This full-time position reports directly to a Product Manager and involves translating customer needs into product requirements and supporting the delivery of solutions.

Key Responsibilities

• Capture, clarify, and translate customer needs into actionable product requirements to reduce ambiguity and improve delivery readiness.
• Own and maintain the Scrum team backlog, ensuring priorities, user stories, and acceptance criteria are clear, current, and prepared for sprint planning.
• Define functional and integration requirements that support customer outcomes, operational efficiency, and product roadmap objectives.
• Analyze requirements and recommend scalable solutions that balance business value, technical feasibility, and long-term maintainability.
• Own assigned business domain modules, aligning stakeholders on documented solutions for consistent implementation and reuse.
• Lead delivery activities from inception to go-live, coordinating analysts, developers, and stakeholders to support on-time, quality releases.
• Mentor business analysts and development teams to improve Agile delivery practices, requirement quality, and solution consistency.
• Prepare and maintain functional specifications, solution documentation, and support materials to enable stakeholder approval and efficient development.
• Define test scenarios, validate delivered functionality, and provide business acceptance to improve release quality and reduce defects.
• Create workflows, interface designs, and mock-ups to accelerate solution validation and improve user understanding.
• Investigate operational incidents and defects, identify root causes, and support corrective actions to improve system stability.
• Build and maintain test libraries that strengthen manual and automated regression coverage.

Experience Required

Candidates should possess 5-10 years of relevant experience in product analysis or a similar role.

Security Compliance

The successful candidate will be required to comply with CHAMP Security Requirements. This includes adherence to CHAMP’s IT Security Policies, specifically the ISMS Policy and the Acceptable Use Policy, mandatory security courses, confidentiality and data protection protocols, appropriate use of company assets, and incident reporting procedures.