Supervisor Banquet Operations

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

Marriott International is seeking a Supervisor Banquet Operations to join their team in Jeddah, Makkah. This full-time position involves overseeing banquet operations to ensure seamless service delivery and guest satisfaction. The role requires a professional who can maintain high standards of service and operational efficiency within banquet settings.

Key Responsibilities

Ensure staff collaboration and teamwork, and inspect staff grooming and attire for compliance.
Communicate effectively with guests, employees, and other departments to meet guest needs.
Respond to and fulfill special banquet event arrangements.
Set up banquet areas/rooms, ensuring cleanliness and proper arrangement of furniture and equipment.
Inspect and maintain table set-ups for cleanliness, neatness, and adherence to group requirements and company standards, resolving any issues.
Document pertinent information in the appropriate department logbook.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Develop and maintain positive working relationships and support team goals.
Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications.
Ensure professional appearance, maintain confidentiality, and protect company assets.
Welcome and acknowledge guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
Communicate professionally and answer telephones using appropriate etiquette.
Ensure adherence to quality expectations and standards.

Physical Requirements

Ability to read and visually verify information in various formats.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects in excess of 75 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

Education: High school diploma or *** equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None required.

Work Environment

This is a full-time position based in Jeddah, Makkah, within the Marriott International team. The role involves working in dynamic banquet operations, requiring a proactive approach to service and team leadership.