Technician (Kitchen)

About the Role

Marriott International is seeking a full-time Kitchen Technician in Makkah, Saudi Arabia. This role involves performing preventive maintenance, responding to guest repair requests, and troubleshooting a variety of hotel equipment and systems with minimal supervision. The position requires a professional with a minimum of 2 years of experience in hotel engineering or maintenance.

Key Responsibilities

• Respond promptly to guest repair requests and communicate effectively to resolve maintenance issues.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and conduct visual inspections.
• Identify, locate, and operate all shut-off valves for equipment, and maintain maintenance inventory by requisitioning parts and supplies.
• Execute complex repairs on physical property, electrical, plumbing, mechanical equipment, air conditioners, refrigeration, and pool heaters, ensuring compliance with company standards and local codes.
• Troubleshoot and repair various equipment types, including pumps, motors, plumbing fixtures, electrical devices (lamps, HVAC, internet devices), and replace switches/outlets.
• Utilize the Lockout/Tagout system for all maintenance work and perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Train and mentor other engineers as required, and fulfill Engineer on Duty responsibilities, including readings and rounds.
• Communicate daily activities and problems to other shifts using approved programs and standards.

Technical Skills and Abilities

• Advanced ability to read standard blueprints and electrical schematics for plumbing and HVAC systems.
• Above-average engineering operations skills and strong general mechanical ability.
• Proficiency in at least three of the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, or general building management.
• Solid knowledge and skill in the safe use of hand and power tools and other materials for repair and maintenance tasks.
• Advanced knowledge of engineering computer programs related to preventative maintenance, energy management, and other systems.

Qualifications and Certifications

• Required: Universal Chlorofluorocarbon (CFC) Certification and adherence to applicable state and federal certification/licensing requirements.
• Preferred Education: High school diploma or * equivalent with a vocational or technical background.
• Preferred Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, and surface preparation/painting. A minimum of 2 years of hotel engineering/maintenance experience is preferred.
• License: Valid Driver’s License is preferred.

Physical Demands and Professional Conduct

• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and heavier items with assistance.
• Capability to move up and down stairs, service ramps, and/or ladders.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Proficiency in using computers to enter and locate work-related information.
• Maintain a clean and professional uniform and personal appearance, uphold confidentiality, and protect company assets.

Safety and Guest Service Standards

• Adhere to all company safety and security policies and procedures, including reporting maintenance problems, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications, and properly store flammable materials.
• Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and express genuine appreciation.
• Adhere to quality expectations and standards, develop positive working relationships, support team goals, and communicate professionally with colleagues.