Cluster Sales Coordinator Saudi National

About the Role

St. Regis is seeking a Cluster Sales Coordinator who is a Saudi National. This full-time role involves providing administrative and sales support to the Sales & Marketing department, ensuring efficient operations and maintaining brand image. The position requires 0-1 years of experience.

Key Responsibilities

• Perform general office duties including filing, sending emails, typing, faxing, and copying to support Sales & Marketing.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the St. Regis brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) within sales software.
• Answer guest questions regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating with them via phone and email to respond to questions and requests.

Operational Duties

• Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance, maintaining confidentiality of proprietary information, and protecting company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and express genuine appreciation.
• Communicate professionally and clearly, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.
• Comply with quality assurance expectations and standards.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Undertake other reasonable job duties as requested by Supervisors.

About St. Regis Hotels & Resorts

St. Regis Hotels & Resorts combines timeless glamour with a vanguard spirit, delivering exquisite experiences at over 50 luxury hotels and resorts globally. Since the debut of The St. Regis hotel in New York, the brand has maintained an uncompromising level of bespoke and anticipatory service for all guests, delivered by a team of gracious hosts who combine classic sophistication and modern sensibility, alongside the signature Butler Service. St. Regis is part of the Marriott International portfolio of brands.

Commitment to Diversity and Inclusion

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.