QA/QC Manager

About the Role

Hill International (Middle East) Limited is seeking a QA/QC Manager for a full-time position. This role involves leading and overseeing the development, implementation, and continuous improvement of the Project Quality Management System (PQMS) and project governance framework across all CAPEX projects. The QA/QC Manager ensures alignment with ISO 9001, Hill International protocols, and governance requirements, driving stage-gate compliance, P3M3 maturity improvement, quality assurance, and technical compliance.

Key Responsibilities

• Act as the PMC representative for all QA/QC matters, coordinating between the contractor, client, and supervision team during project execution.
• Develop, manage, and continuously update project-specific Quality Management Strategies and Project Quality Plans (PQP) across all CAPEX projects.
• Establish, implement, maintain, and continuously improve the P&TA Project Quality Management System (PQMS), ensuring alignment with ISO 9001, Client standards, and Hill International protocols.
• Lead the implementation and management of Matarat's Project, Program & Portfolio (P3) governance framework across all projects.
• Develop, implement, and monitor stage-gate governance processes to ensure compliance with strategic requirements and project approval controls.
• Lead P3M3 implementation and improvement initiatives, sustain Level 3 maturity, and establish a roadmap towards Levels 4 and 5.
• Review and enhance existing PQMS and project governance processes to ensure alignment with the evolving P3 governance framework.
• Develop project quality and governance dashboards, analyze project performance data, identify trends, monitor risks, and drive improvement initiatives.
• Lead the digitization of PQMS and project governance processes through OpenText to streamline workflows and improve operational efficiency.
• Act as the primary PMC representative for quality matters across CAPEX projects, coordinating with all stakeholders.
• Review and approve PQPs, ITPs, method statements, material submittals, technical documents, and contractor QA/QC personnel qualifications.
• Plan and lead internal and external quality audits, technical compliance audits, site inspections, and surveillance activities.
• Manage Non-Conformance Reports (NCRs), investigate recurring quality issues, monitor root cause analysis, and ensure timely implementation of corrective and preventive actions.
• Coordinate quality documentation, asset inspections, commissioning requirements, and final handover certifications.
• Establish quality KPIs, monitor project compliance, and prepare regular quality performance reports and dashboards.
• Lead QA/QC personnel, manage quality inspectors, and deliver PQMS, governance, and quality awareness training.
• Participate in project close-out activities to verify quality documentation and compliance.
• Ensure adherence to Hill International’s Quality, Environmental, Safety, and Occupational Health policies and procedures.

Qualifications and Experience

• A minimum of 15 years of experience in quality assurance and quality control roles.
• Demonstrated experience in developing, implementing, and improving Project Quality Management Systems (PQMS).
• Proficiency in ISO 9001 standards and project governance frameworks.
• Experience with stage-gate compliance and P3M3 maturity improvement initiatives.
• Familiarity with digital transformation of quality processes, preferably with OpenText.

Required Skills

• Strong leadership and team management abilities.
• Excellent communication and stakeholder coordination skills.
• Analytical skills for performance monitoring and risk identification.
• Ability to conduct quality audits and manage non-conformances effectively.
• Strategic thinking for continuous improvement and capability development.

Work Environment

The QA/QC Manager will work within a dynamic project environment, collaborating with various teams including contractors, clients, and supervision teams across multiple CAPEX projects. This role requires a proactive approach to maintaining consistent quality standards and effective project delivery.

Application Process

Interested candidates are invited to apply for this full-time position. Salary details will be discussed during the interview process.