Join Madi International as a Customer Service Officer!We are seeking a passionate and detail-oriented Saudi National to enhance our customer service team in Al Khobar. If you possess strong communication skills and commitment to delivering excellent service, we invite you to be part of our dynamic team.
Key Responsibilities:- Handle incoming customer inquiries via phone, email, and WhatsApp.
- Provide product information, order updates, and support with returns or complaints.
- Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
- Maintain customer satisfaction through prompt, polite, and professional service.
- Update customer records and service logs accurately.
Requirements:- Saudi National Mandatory.
- Excellent communication skills in Arabic and English.
- Previous experience in customer service or call center roles is a plus.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle pressure in a fast-paced environment.
