Join Hilton as a Reservations Agent!As a Reservations Agent, you will be the main contact for room reservations at Hilton hotels. Your role is crucial in offering excellent customer service and influencing guests' decisions to stay at our properties.
Key Responsibilities:- Convert inquiries into contracted business quickly.
- Respond positively to sales inquiries to develop future sales leads.
- Ensure all reservations are completed accurately and meet guests' expectations.
- Provide prompt and efficient service while maintaining the hotel's brand standards.
What We Are Looking For:- A passion for delivering great customer service.
- A professional telephone manner and excellent communication skills.
- Outstanding administration and organizational skills.
- Intermediate computer proficiency.
Preferred Qualifications:- Previous experience in a reservations environment.
- Tertiary qualifications or collegiate-level degree.
Join our team to create remarkable hospitality experiences around the world every day!
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