Account Manager Saudi

About Ciena

Ciena Corporation is a global leader in high-speed connectivity, committed to a people-first approach. The company fosters a culture that prioritizes a flexible work environment, empowering individual growth, well-being, and belonging. Ciena integrates business priorities with social, community, and societal impact.

Role Overview: Account Manager - Saudi

The Account Manager - Saudi role contributes to expanding Ciena’s business within service providers and other customers by driving direct and indirect growth. This full-time position supports strategic customer engagements and identifies new business opportunities across targeted accounts in Saudi Arabia. The role combines account development, customer relationship management, and technical sales collaboration to achieve revenue growth, customer value, and long-term business success within a rapidly evolving digital infrastructure market.

Key Responsibilities

• Build and execute strategic account plans to expand Ciena’s presence with targeted customers and partners across the Saudi market.
• Identify and advance new opportunities across service provider, cloud, data center, and enterprise segments.
• Deliver revenue, bookings, and margin growth by managing a healthy pipeline, prioritizing high-value opportunities, and maintaining accurate forecasts.
• Build trusted relationships with customer stakeholders and local partners, positioning Ciena as a strategic advisor for digital infrastructure goals.
• Shape and execute customer engagement and sales strategies by applying understanding of local market dynamics, procurement processes, and business priorities.
• Partner with sales engineering, product, delivery, and commercial teams to align Ciena solutions with customer requirements, timelines, and pricing expectations.
• Represent the voice of the customer internally, advocating for the capabilities, support, and solution outcomes needed for long-term success.
• Lead customer presentations and business discussions that connect Ciena’s portfolio to customer needs and growth opportunities.
• Act as a business partner, demonstrating a self-starter and highly motivated approach to solve account challenges, and collaborate effectively with the team.

Qualifications and Experience

• Education: A 4-year Technical or Business Degree is preferred, or equivalent relevant work experience.
• Experience: 4+ years in customer-facing system sales, system engineering, network engineering, or a combination of these disciplines.
• Demonstrated application of large-account sales strategies and evaluation of new business opportunities.
• Background in optical networking and utilization of network engineering and sales engineering concepts.
• Proficiency in applying business acumen and financial analysis in sales environments.
• Strong presentation, communication, and professional networking skills.

Commitment to Diversity

Ciena is committed to building an environment where employees feel respected, valued, and heard. The company values the diversity of its workforce and respects its employees as individuals, prohibiting any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. Applicants requiring accommodation measures for a job opportunity should advise Ciena.