Agile Coach

About the Role

TAWANTECH is seeking an Agile Coach to drive Agile maturity and continuous improvement across technology teams. This full-time role involves coaching teams and stakeholders on Agile principles, practices, and ways of working to enhance delivery effectiveness, collaboration, and organizational agility.

Key Responsibilities

• Coach squads on Agile principles, frameworks, and behaviors across multiple business lines.
• Coach Tech Leads to facilitate ceremonies and manage delivery cadence.
• Build Product Owner capability and ensure effective backlog management.
• Coach Kanban teams on flow, WIP limits, and service-level expectations.
• Assess Agile maturity and drive improvements in team effectiveness and delivery performance.
• Onboard new squads to a standard operating model and reduce time-to-productivity.
• Ensure Agile practices satisfy change governance, audit traceability, and regulatory risk controls.
• Establish and monitor DORA and flow metrics in Jira and GitLab.
• Identify and remove organizational and process impediments to delivery.
• Facilitate workshops, retrospectives, and transformation initiatives.
• Support alignment across squads, business lines, and technology initiatives.
• Partner with Chapter Leads on capability development, influencing without direct authority.
• Promote collaboration, transparency, and sustainable delivery.

People Management

• Participate in the identification and recruitment of key talents for the respective department.
• Manage, guide, and assist direct reports in performing their functional operations in accordance with set policies and procedures.
• Set performance objectives, provide necessary support, evaluate/appraise the team, and provide regular feedback on performance.
• Uphold a high-performance working environment and promote the Organization’s Values.

Qualifications and Experience

• A minimum of 8+ years of relevant experience is required for this role.

Work Type

This is a full-time position.