Coord Housekeeping

About the Role

Sheraton is seeking a Coord-Housekeeping to join its team. This full-time role involves supporting Housekeeping management in daily operations and coordinating efforts across various departments to ensure efficient room status management and guest satisfaction. The position is suitable for candidates with 0-1 years of experience.

Key Responsibilities

• Run sold room reports, verify room status, determine discrepant rooms, and prioritize room cleaning.
• Update the status of departing guest rooms and assist Housekeeping management with daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of ‘Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned by the necessary time and assign rush rooms or rooms previously on the ‘Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately.

Operational Standards and Conduct

• Adhere to all company, safety, and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, and thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards in all tasks.

Team Collaboration and Communication

• Develop and maintain positive working relationships with colleagues.
• Support the team in achieving common goals and respond appropriately to employee concerns.
• Communicate using clear and professional language, both verbally and in written documents.
• Prepare and review written documents accurately and completely.

Physical Requirements and General Duties

• Utilize computers to enter and locate work-related information.
• Ability to stand, sit, or walk for extended periods.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

About Sheraton

Sheraton, a brand within the Marriott International portfolio, has been a global community for gathering and connection since 1937. Associates at Sheraton contribute to a sense of belonging in over 400 communities worldwide by inviting, welcoming, and connecting guests through engaging experiences and thoughtful service. Sheraton is committed to being ‘The World’s Gathering Place’ and offers opportunities for individuals to develop their careers within a global team environment.