Manager P&T Business Partnering

About the Role

InterContinental Hotels Group is seeking an experienced and commercially minded technology leader for the full-time position of Manager P&T Business Partnering in Saudi Arabia. This role involves acting as a trusted business partner for hotels across the region, collaborating with hotel owners, general managers, hotel technology teams, vendors, and regional stakeholders.

Role Purpose and Impact

The primary purpose of this role is to support hotel openings, conversions, technology adoption, operational readiness, and ongoing technology performance. The Manager P&T Business Partnering will ensure hotels have the necessary technology foundations to deliver guest experiences, operate efficiently, meet brand and security standards, and successfully adopt global hotel technology solutions.

Key Responsibilities

• Lead technology delivery for new hotel openings, conversions, and major hotel change projects, ensuring technology readiness is achieved on time, within agreed scope, and aligned to brand standards.
• Act as a trusted technology business partner to hotel owners, general managers, hotel leadership teams, and hotel-based technology colleagues.
• Support hotels in maintaining secure, reliable, and compliant technology environments, including infrastructure, networks, business systems, and guest-facing technology.
• Provide escalation support for hotel technology issues where regional or corporate assistance is required, driving timely resolution and practical solutions.
• Support the introduction, adoption, and transition of global hotel technology products and platforms into operating hotels.
• Manage hotel technology lifecycle refresh and capital investment projects, ensuring solutions remain current, supportable, secure, and aligned to operational requirements.
• Partner with vendors, internal teams, and hotel stakeholders to improve service quality, delivery performance, and technology outcomes.
• Capture feedback from hotels and regional technology leaders to help shape future product improvements, service enhancements, and deployment approaches.
• Provide escalation support, where applicable, for office technology equipment and services that support regional business operations.

Candidate Requirements

• 5-10 years of relevant experience in a technology leadership or business partnering role.
• Demonstrated commercial acumen and understanding of hotel operations.
• Ability to work collaboratively with diverse stakeholders, including hotel owners, general managers, and technology teams.

Company Culture and Values

At IHG Hotels & Resorts, the commitment is to foster an inclusive culture where all colleagues can thrive. The company welcomes applications from individuals of all backgrounds and experiences, believing that diverse perspectives contribute to delivering True Hospitality for Good. IHG is dedicated to fair and inclusive hiring practices and to providing a work environment where colleagues feel safe, respected, valued, and empowered to be themselves.