Medical Records Officer

About the Role

Dr Sulaiman AlHabib Medical Centers is seeking a Medical Records Officer to manage, coordinate, and organize the activities of its medical records unit. This full-time role is crucial for maintaining the security, confidentiality, completeness, and accuracy of medical records in accordance with HMG policies and procedures.

Core Responsibilities

• Ensure the Medical Record Department meets the required standards to function properly and efficiently.
• Supervise and coordinate a system for safeguarding and updating active and inactive patient medical records.
• Conduct random audits of medical charts at regular intervals to determine the completeness of medical records.
• Verify records in accordance with HMG policies and procedures to monitor the accuracy of patient records and documentation.
• Maintain a referral training system to ensure proper follow-up of patient care referred for consultation.
• Actively participate in the yearly review or revisions of medical records protocols as needed.
• Suggest revisions to existing forms or develop new forms if required.
• Perform other applicable tasks and duties assigned within the realm of knowledge, skills, and abilities.

Team Leadership and Development

• Conduct ongoing training and evaluate the performance of Medical Record Staff.
• Orient new staff to the relationship and interactions of the medical records department with other units or departments.
• Manage the assigned team by ensuring appropriate workflow management through effective delegation of work.
• Monitor and review employee productivity and performance, staff development, and program implementation for efficiency, effectiveness, and work priorities.

Quality Assurance and Compliance

• Serve as an advisor on medical record policies and consult with medical staff.
• Ensure staff members participate in quality improvement and patient safety activities and receive training on quality assessment and improvement.
• Comply with standards and perform duties necessary to support, achieve, and maintain national and international accreditation.
• Ensure compliance with laws, rules, regulations, and standards.

Qualifications and Experience

Candidates for this position should possess 7 years of relevant experience in medical records management.

Patient Care Focus

• Participate in and lead person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect, and dignity.