Pool Bar & Grill Manager Fairmont The Red Sea

About Fairmont The Red Sea

Fairmont The Red Sea, part of Accor, is situated within the Kingdom’s Red Sea Project. This nature-focused resort features 361 rooms, eleven distinct dining concepts, including overwater restaurants, and a spa. The resort is located next to an 18-hole championship golf course, aligning with Fairmont’s reputation as a world-class golf destination. It is committed to sustainable development, positioned on 200km of untouched coastline, an archipelago of over 90 unspoiled islands, dormant volcanoes, rich marine habitats, and ancient archaeological sites.

The Role of Pool Bar & Grill Manager

The Pool Bar & Grill Manager will oversee the daily operations of the assigned outlet at Fairmont The Red Sea. This full-time position requires 4-6 years of experience and reports directly to the F&B Manager. The role focuses on ensuring efficient service delivery, leading the outlet team, and maintaining high standards of guest satisfaction within a luxury resort environment.

Key Responsibilities

• Oversee daily operations to ensure seamless, efficient, and consistent service delivery in line with established standards.
• Lead, motivate, and supervise the outlet team, managing scheduling, training, coaching, and performance.
• Foster a positive, inclusive, and high-performing team culture that promotes engagement and well-being.
• Ensure the highest standards of guest service and satisfaction by monitoring outlet standards and service expectations.
• Anticipate guest needs and deliver personalized, attentive, and memorable experiences.
• Handle guest feedback, requests, and complaints promptly and professionally to ensure effective resolution.
• Ensure full compliance with health, safety, hygiene, food safety, environmental standards, and company policies.
• Monitor outlet performance, including revenue, labor costs, food and beverage costs, and inventory.
• Manage inventory and procurement processes effectively, ensuring appropriate stock levels and minimizing wastage.
• Support the preparation and management of outlet budgets, forecasts, and financial targets.
• Collaborate with other hotel departments to ensure seamless operations and an integrated guest experience.
• Conduct regular briefings and departmental meetings to communicate operational priorities and service standards.
• Monitor colleague performance, providing coaching and feedback for accountability and professional growth.
• Ensure accurate use of POS and operational systems, maintaining reliable records and transaction controls.
• Maintain comprehensive documentation related to outlet operations, staffing, inventory, and financial performance.
• Identify opportunities to improve operational efficiency, service delivery, and revenue generation.
• Support sustainability initiatives and promote responsible resource use.
• Remain adaptable and resilient in a dynamic luxury resort environment, responding effectively to changing requirements.
• Represent the resort professionally, demonstrating leadership, integrity, and a passion for hospitality.

Required Experience

• A minimum of 4-6 years of experience in a relevant role.

Work Environment

This is a full-time position within a luxury resort setting, requiring adaptability and a commitment to maintaining high service standards in a dynamic environment.