Quality Manager GIS

About the Role

Hitachi is seeking a Quality Manager-GIS with over 10 years of experience to join their team in a full-time capacity. This role focuses on manufacturing quality assurance, encompassing the definition and specification of activities, processes, and standards to meet quality requirements for manufactured materials, components, and products. The Quality Manager will be instrumental in establishing and maintaining the infrastructure and systems necessary to ensure the consistent and timely delivery of quality products.

Role Context and Objectives

The position involves auditing, monitoring, and determining the quality of manufacturing processes and outputs against defined internal and regulatory standards. A key objective is to lead a team of quality engineers and technicians within a high-quality manufacturing and assembly environment, driving continuous improvement and ensuring compliance with established quality frameworks.

Key Responsibilities

• Lead a team of quality engineers and technicians, planning and implementing team development activities while achieving performance and quality objectives.
• Arrange and perform shop floor quality activities, including product inspections, incoming material quality checks, manufacturing process monitoring, and testing operations.
• Drive process development and maintain quality procedures, templates, and work instructions for Operations Quality and Incoming Quality.
• Collaborate with cross-functional departments to identify deviations, manage non-conformances, perform root cause analysis, implement corrective actions, and lead continuous improvement initiatives.
• Support the resolution of quality issues from GIS assembly lines, testing activities, or customer sites, ensuring effective follow-up of NCR-related improvement actions.
• Participate in internal and external audits (ISO, Hitachi Energy, customer audits) and coordinate the closure of findings and improvement opportunities.
• Support organizational changes and the implementation of Lean culture within the business unit.
• Implement and monitor quality strategies for incoming materials, manufacturing processes, supplier performance, and customer complaints using predefined quality KPIs.
• Arrange and conduct failure analyses, preparing reports using 8D methodology or similar problem-solving tools.
• Monitor supplier quality performance and ensure timely corrective actions related to NCRs, CCRPs, and supplier non-conformances.
• Promote and sustain a safe working environment by complying with Health, Safety, and Environment (HSE) requirements.
• Ensure compliance with applicable internal procedures, customer requirements, industry standards, regulations, and company guidelines.
• Uphold Hitachi Energy's core values of safety and integrity, taking responsibility for actions and caring for colleagues, customers, and the business.

Required Qualifications and Experience

• Proven experience in managing and resolving High Voltage (HV) site non-conformances and customer quality issues.
• Hands-on experience in material inspection, incoming quality control, manufacturing quality methods, and product or process auditing.
• Strong knowledge of ISO 9001, Quality Management Systems (QMS), internal auditing practices, and certification requirements.
• Experience in systematic problem-solving methodologies including 8D, Root Cause Analysis, and corrective/preventive action management.
• Knowledge of quality tools and methods such as FMEA, Measurement System Analysis (MSA), Control Plans, SPC, and quality performance monitoring is preferred.
• Lean Six Sigma Yellow Belt, Green Belt, or higher certification is considered an advantage.

Skills and Attributes

• Strong leadership capabilities.
• Effective stakeholder management skills.
• Proficiency in planning and prioritization.
• Excellent communication skills.

Application Process

Candidates who meet the above requirements are encouraged to apply for this full-time Quality Manager-GIS position at Hitachi.