Sales Manager

About the Role

InterContinental Hotels Group is seeking a Sales Manager to join the Sales & Marketing team at Holiday Inn Riyadh Rose Yard. This full-time role focuses on driving hotel revenue by identifying new business opportunities, managing key accounts, and fostering strong relationships with corporate clients, travel partners, and government entities. The Sales Manager will be responsible for achieving sales targets, maximizing occupancy and revenue, and ensuring representation of the hotel aligns with IHG brand standards.

Key Responsibilities

• Identify, develop, and secure new business opportunities across corporate, government, leisure, and group market segments.
• Manage and grow assigned key accounts while maintaining strong long-term relationships with existing clients.
• Conduct regular sales calls, client meetings, site inspections, and presentations to promote the hotel's products and services.
• Negotiate corporate agreements, group contracts, and room rates within approved commercial guidelines.
• Achieve monthly, quarterly, and annual sales targets while contributing to the hotel's overall revenue objectives.
• Prepare tailored proposals, quotations, and contracts that meet client requirements and maximize business opportunities.
• Collaborate with the Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth coordination of confirmed business.
• Monitor market trends, competitor activities, and customer needs to identify opportunities and recommend effective sales strategies.
• Represent the hotel at exhibitions, networking events, trade shows, and industry functions to increase market awareness.
• Maintain accurate client records, sales activities, account production, and pipeline updates using CRM and hotel systems.
• Prepare weekly sales reports, forecasts, and business updates for the Director of Sales & Marketing.
• Ensure compliance with IHG brand standards, hotel policies, and commercial procedures.
• Perform other duties as assigned by the Director of Sales & Marketing.

Qualifications and Experience

• Bachelor's degree in Business Administration, Sales & Marketing, Hospitality Management, or a related field.
• Minimum of 3–5 years of experience in hotel sales, including at least 2 years in a sales role within a 4- or 5-star hotel.
• Strong knowledge of corporate, government, leisure, and group sales segments.

Required Skills

• Excellent negotiation, communication, presentation, and relationship-building skills.
• Strong commercial awareness with the ability to achieve sales targets and revenue goals.
• Proficiency in Microsoft Office and hotel sales systems such as Delphi, Opera, or similar CRM platforms.
• Ability to work independently while managing multiple accounts and deadlines.

Work Environment

This role is based at the Holiday Inn Riyadh Rose Yard and operates on a full-time basis. The Sales Manager will be an integral part of the Sales & Marketing team, collaborating with various hotel departments to achieve business objectives.