Solutions Consultant / Product Analytics & Growth (Mixpanel)

About Omtera and the Role

Omtera is a technology consulting and solutions company that assists businesses in product development, understanding customer behavior, accelerating growth, and deploying technology. The company partners with global software platforms across Product Analytics, Customer Engagement, AI, Data, and Work Management, serving enterprise and high-growth companies in EMEA. As a leading Mixpanel partner, Omtera works with product, growth, marketing, data, and executive teams to translate behavioral data into business decisions and measurable outcomes.

Omtera is seeking a Solutions Consultant – Product Analytics & Growth to manage its Mixpanel business across Saudi Arabia, UAE, Bahrain, and Qatar. This full-time, customer-facing role combines solution consulting, product analytics, pre-sales, commercial ownership, and account development. The position requires 2-5 years of relevant professional experience.

Key Responsibilities

The Solutions Consultant will take ownership of Mixpanel customers and opportunities in the GCC region, working with existing customers, prospects, Mixpanel teams, and Omtera’s internal teams. Responsibilities include:

• Meeting with customers to understand their products, customer journeys, business models, and growth objectives.
• Identifying challenges across acquisition, activation, conversion, engagement, retention, and monetization.
• Translating business problems into practical product analytics solutions and designing relevant Mixpanel use cases.
• Recommending measurement frameworks, KPIs, event structures, and analytics approaches.
• Leading Mixpanel product demonstrations tailored to customer use cases.
• Supporting technical discovery related to SDKs, event tracking, integrations, and data architecture.
• Managing opportunities from discovery through commercial discussions and closing, including building proposals and presenting commercial options.
• Building relationships with existing Mixpanel customers, identifying adoption challenges, new use cases, and expansion opportunities.
• Supporting renewals and account growth, and coordinating with implementation teams for delivery support.
• Developing relationships with product, growth, digital, marketing, and data leaders across Saudi Arabia, UAE, Bahrain, and Qatar.
• Representing Omtera and Mixpanel at conferences, roundtables, and industry events.

Required Qualifications and Experience

Candidates should possess 2-4 years of relevant professional experience and be ready to take ownership of opportunities. The ideal candidate will have:

• Experience working directly with customers in SaaS, consulting, technology, or digital products.
• A strong understanding of product analytics and digital customer journeys.
• Experience with Mixpanel, Amplitude, GA4, Adobe Analytics, Contentsquare, Heap, or similar platforms.
• The ability to translate business problems into clear solutions.
• Confidence in presenting software and solutions to customers.
• Strong communication and stakeholder-management skills.
• Commercial awareness and an interest in technology solution sales.
• Excellent written and spoken English.
• Strong organization and follow-up discipline.
• The ability to manage multiple customers and opportunities simultaneously.
• A proactive and accountable working style.

Valuable Additional Experience

The following experiences are considered advantageous:

• Hands-on Mixpanel experience.
• Creating tracking plans or event taxonomies.
• Product analytics implementation experience.
• Basic understanding of APIs, SDKs, and data integrations.
• Basic SQL knowledge.
• Experience working with mobile or web products.
• Experience in SaaS, fintech, e-commerce, marketplaces, gaming, telecom, or digital businesses.
• Previous experience in Saudi Arabia or the wider GCC market.
• Arabic language skills.
• Experience delivering software demonstrations.
• Experience supporting commercial proposals or SaaS sales processes.
• Experience organizing or participating in customer events.

While not a software engineering role, comfort with technical conversations with product, analytics, and engineering teams is expected.

Candidate Profile

Omtera seeks a candidate who demonstrates strong ownership, viewing each opportunity as their responsibility to understand customer objectives and facilitate their achievement. The role requires adaptability to navigate diverse conversations, from technical discussions on event structures with data teams to strategic discussions on customer retention with CMOs, and managing commercial proposals with procurement teams. The ideal candidate enjoys connecting these varied aspects and driving progress.

Role Impact

In this role, the Solutions Consultant will contribute to customer success by helping them understand user behavior, build reliable product analytics practices, identify improvement opportunities, make informed product and growth decisions, and successfully adopt and expand their use of Mixpanel. Simultaneously, the role will support Omtera in developing new Mixpanel opportunities, building deeper customer relationships, growing Mixpanel adoption across the GCC, creating strong customer references, and establishing a scalable Product Analytics practice in the region. Some international travel across the GCC is expected.