Technical Delivery & Support Engineer

About NES Global Talent

NES Fircroft (NES) is a global engineering staffing provider with over 90 years of combined experience. The company operates across various sectors including Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing. With more than 80 offices in 45 countries, NES Global Talent provides engineering and technical expertise to clients worldwide.

The Role of Technical Delivery & Support Engineer

NES Global Talent is seeking a Technical Delivery & Support Engineer to join their team. This full-time role involves providing technical support and delivering training to customers, focusing on mobile and web platform support. The position requires 2-5 years of experience in a customer-facing technical IT capacity.

Key Responsibilities

• Providing technical support for mobile and web platforms.
• Delivering training sessions to customers.
• Managing interactions with various stakeholders.

Qualifications and Experience

• Post-graduate qualifications in technical or related fields are desirable.
• A technical degree or IT industry qualifications (*, CompTIA, Microsoft, AWS, Cisco) are also desirable.
• A minimum of 3 years of experience in a customer-facing technical IT role.
• Demonstrated experience in handling challenging stakeholder interactions.
• A full and clean driving license is required.
• Proven technical experience in supporting mobile and web platforms.
• Experience in delivering training to customers.

Required Skills

• Excellent interpersonal skills.
• Highly developed planning, organizational, and problem-solving abilities.
• Outstanding technical and analytical capabilities.

Application Process

Candidates who meet the specified requirements are encouraged to apply for this full-time Technical Delivery & Support Engineer position.