TSA/Captain

About the Role

Marriott International is seeking a TSA/Captain to join their team. This full-time role focuses on providing exceptional guest service within a dining environment, ensuring a memorable experience for patrons beyond just serving meals. The position requires 0-1 years of experience.

Core Responsibilities

The primary responsibility of this role is to deliver a high standard of guest service, ensuring all aspects of the dining experience are handled professionally and efficiently. This includes:

• Setting tables according to established standards.
• Communicating effectively with kitchen staff to ensure smooth service delivery.
• Interacting with and serving guests in a professional manner.
• Maintaining cleanliness of work areas and supplies.

Workplace Standards

Success in this role requires adherence to critical workplace standards. These include maintaining a safe working environment, consistently following company policies and procedures, upholding quality standards, and ensuring a professional appearance and communication style.

Physical Requirements

This position requires physical stamina and the ability to perform various movements throughout the shift. Candidates must be able to:

• Stand, sit, or walk for extended periods.
• Move over sloping, uneven, or potentially slippery surfaces.
• Read and visually verify information, including managing menus.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

Candidates should possess 0-1 years of experience in a related guest service role. A commitment to delivering consistent, high-quality service is essential for success in this position.

Commitment to Service Excellence

Performing all duties effectively and responding to other reasonable job requests is crucial for Guest Service Experts. This ensures consistent service quality for guests and supports business objectives.