Library Specialist📣 Job Ad

Join Our Team as a Customer Service Representative!
Me’kaaz is a health-tech company committed to enhancing the care of elderly loved ones through innovative solutions. Our products, such as the Sanad and Neda’ bands, enable real-time health monitoring and effective communication between families and seniors.

Role Overview:
We are looking for a Customer Service Representative who will support both prospective and existing customers of Me’kaaz. The ideal candidate will:

• Respond to customer inquiries via phone, email, live chat, and WhatsApp in both Arabic and English.
• Guide customers through the setup and usage of Me’kaaz devices and applications.
• Troubleshoot product-related issues and escalate technical problems to the relevant teams.
• Follow up with customers to ensure resolution and satisfaction.

Qualifications:
The successful candidate should possess:

• Fluency in Arabic and English (both written and spoken).
• A minimum of 2 years of experience in customer service or technical support.
• Strong communication and problem-solving skills.
• Familiarity with CRM systems and basic troubleshooting of mobile applications is an advantage.
• Flexible availability, including occasional evenings or weekends.

Application Process:
To apply, please send your CV and a brief cover letter to o@**************** with the subject line: Customer Service Representative – [Your Full Name], or fill out the easy-apply application on LinkedIn.

At Me’kaaz, we are dedicated to providing respectful support to our customers. If you have the drive to work in an innovative environment that values support and care, we encourage you to apply!

Join Our Team as a Recruitment Specialist!

We are excited to announce that Saldwich, a leading Saudi company established in 2014, is looking for a talented Recruitment Specialist to be part of our dynamic team. With over 25 branches, we pride ourselves on providing balanced meals and maintaining high standards of quality and health.

Job Summary:
As a Recruitment Specialist, you will manage the full recruitment cycle, calculate Saudization percentages, and oversee onboarding and offboarding processes. You will also engage with HRDF (Hadaf) employment support programs to enhance our hiring strategies.

Key Responsibilities:

• Manage the end-to-end recruitment process from job posting to hiring.
• Calculate and track Saudization ratios in compliance with regulations.
• Handle employee onboarding and offboarding procedures.
• Coordinate with departments to identify current and future hiring needs.
• Create and document employment contracts on the Qiwa platform.
• Apply for and follow up on employment support programs from Hadaf.
• Maintain and update candidate and employee databases.
• Prepare monthly recruitment reports and performance indicators.
• Enhance the candidate experience and improve recruitment strategies.

Requirements:

• Diploma or equivalent qualification.
• Up to 2 years of experience in recruitment.
• Knowledge of employment support programs by HRDF (Hadaf).
• English proficiency is preferred.
• Good understanding of HR and Saudization regulations.
• Strong organizational and communication skills.

Benefits:
Competitive salary based on qualifications and experience, and a professional and supportive work environment.

Join the team at Saudi Entertainment Ventures | SEVEN as a Finance Manager!

In this pivotal role, you will be responsible for managing, preparing, and analyzing financial reports that provide key insights into the organization’s financial performance. Your expertise will support senior leadership in understanding financial trends, variances, and performance metrics, assisting in strategic decision-making processes.

Responsibilities:

• Lead and develop the team, fostering a collaborative environment and ensuring high performance.
• Mentor and support team members in developing their financial analysis and reporting skills.
• Lead the annual budgeting process, working closely with business units to ensure realistic and achievable budgets.
• Ensure that financial plans align with strategic business objectives, providing necessary guidance to departments.
• Prepare rolling forecasts to reflect current business conditions and anticipate future financial performance.
• Monitor budget adherence, analyze deviations, and recommend corrective actions to meet financial targets.
• Serve as a trusted advisor to business unit leaders, providing financial guidance and support for strategic decision-making.
• Facilitate cross-functional collaboration to align financial goals with operational objectives.
• Drive process improvements to enhance the efficiency and accuracy of forecasting, budgeting, and financial reporting cycles.
• Conduct in-depth financial analysis to identify areas for improvement, cost-saving opportunities, and revenue enhancement.

Qualifications:
A Bachelor’s degree or higher in Finance or a related field, with 6 to 10 years of relevant experience.