Jobs in Abha

• Answer inbound calls from customers professionally.
• Handle and resolve customer inquiries and complaints efficiently.
• Provide customers with relevant product and service information.
• Process forms, orders, and applications as requested.
• Identify priority issues and escalate them to management.
• Route calls to the appropriate departments.
• Follow up on complex inquiries where necessary.
• Maintain detailed call notes and reports in the CRM system.
• Manage administration tasks and communication with internal teams.

• Minimum of 3 years of experience in a similar role.
• Fluency in Arabic and English, both written and spoken.
• Excellent communication skills.
• Proficiency in relevant computer applications.
• Able to handle emergency situations calmly and effectively.
• Commitment to maintaining customer confidentiality.

• Lead daily store operations to ensure a smooth, safe, and efficient shopping environment, including opening/closing procedures, cash handling, and loss prevention.
• Drive sales and profitability by setting clear targets, coaching the team on selling techniques, monitoring KPIs, and implementing action plans to meet objectives.
• Recruit, train, motivate, and develop store staff; manage schedules, performance reviews, and conduct regular team meetings to maintain engagement and accountability.
• Provide exceptional customer service by resolving escalated issues, maintaining service standards, and ensuring a positive and inclusive experience for all customers.
• Manage inventory, stock replenishment, visual merchandising, and promotional displays to maximize sell-through and minimize shrinkage.
• Oversee accurate transaction processing, cash reconciliations, and coordinate with logistics for timely deliveries and correct stock levels.
• Analyze sales data, customer feedback, and market trends to identify opportunities for improvement and collaborate with regional teams on local initiatives.
• Ensure compliance with company policies, safety procedures, and local regulations; promote ethical practices and a respectful workplace culture.
• Maintain product knowledge and train staff on features, pricing, and promotions to support informed customer interactions and upselling.
• Record and report store performance, staffing, and operational issues to the regional manager; implement corrective actions as needed.

• High school diploma or equivalent; bachelor’s degree in Business, Retail Management, or a related field is preferred.
• Minimum 2+ years of supervisory or managerial experience in retail, hospitality, or related customer-facing environments.
• Proven track record of meeting sales targets, managing budgets, and enhancing store performance.
• Experience with POS systems, cash handling, and basic financial reconciliations.
• Familiarity with inventory management, visual merchandising, and loss prevention practices.
• Legal right to work in Saudi Arabia and willingness to be based in Abha; ability to travel locally as required.

• Strong leadership and people-management skills with the ability to coach, motivate, and develop a diverse team.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Analytical mindset, strong organizational skills, and the ability to prioritize tasks.
• Problem-solving capability and resilience in addressing operational challenges.
• Basic digital literacy, including proficiency with POS systems and common business apps for reporting and communication.
• Fluency in Arabic and working proficiency in English are an advantage.

• Performing Project Management tasks as directed by the Manager, Engineering & Projects Division.
• Implementing budgeting and financial record-keeping procedures for efficient coordination.
• Developing cost centers for each project and coding for all projects' permanent equipment.
• Analyzing existing budgets and developing budgets and forecasts.
• Managing cash flow and providing financial advice.
• Preparing budget reports.
• Ensuring compliance with relevant Quality, Environmental, Safety, and Occupational Health Policies.

• Bachelor/Master Degree in Accounting or Engineering from an accredited university.
• Minimum 15 years experience in related field on major initiatives.
• Extensive knowledge and experience in project budgeting.
• Ability to present budgeting plans to senior management and negotiate with stakeholders.
• Fluent communication in Arabic and English.
• Excellent communication skills.

• Responsible for the total primary sales budget, forecast, and performance.
• Negotiate and finalize annual business plans with all principals, submitting plans by category.
• Negotiate annual trade marketing budgets and maximize investments to support in-market sales plans.
• Enhance Gross Margin through improved product mix and trade marketing allocation.
• Monitor operations to ensure manpower deployment aligns with business commitments.
• Establish relationships with top 30 wholesalers and set pricing strategies after alignment with principals.
• Review retail audit data and prepare action plans to address negative trends.
• Support Sales Director in aligning databases with Nielsen census reports.
• Coordinate with suppliers on competitive activities and communicate countermeasures.
• Organize monthly meetings across major cities and spend 50% of your time on field visits.
• Manage stock levels and ensure optimal stock rotation.

• BA in Business or Marketing.
• Minimum 6 to 7 years of sales management experience, with 2-3 years in trade marketing management preferred.

• Branch Leadership & Team Management: Lead the Riyadh branch confidently, managing sales staff, storekeepers, drivers, and coordinators while fostering a culture of responsibility and customer service.
• Sales & Customer Relationship Management: Develop and meet monthly sales targets, maintain relationships with existing customers, and onboard new clients.
• Sales Forecasting & Business Planning: Prepare accurate sales forecasts, identify market trends, and recommend stock planning.
• Operations & Warehouse Management: Oversee delivery operations and ensure inventory accuracy, aiming for timely dispatches and customer satisfaction.
• Credit Control & Collection Support: Monitor customer payments and ensure adherence to credit policies.
• Reporting & Compliance: Submit monthly performance reports and ensure all documentation is accurate.

• 8–12+ years of experience in signage materials, acrylic sheets, LED modules, or digital printing supplies.
• Strong customer network in Riyadh and Central Region is mandatory.
• Proficient in MS Office and ERP systems, with a valid KSA driving license.
• Fluency in English, with Arabic as a plus.

• Drive sales and achieve monthly, quarterly, and annual targets in OR consumables and disposable product lines.
• Develop and cultivate accounts across MOH hospitals, institutional hospitals, and private groups.
• Build strong relationships with clinical teams, procurement, and supply chain decision-makers.
• Identify and develop Key Opinion Leaders (KOLs) within hospitals.
• Conduct product demonstrations, in-service training, and clinical education sessions.
• Support tender cycles, NUPCO purchase orders, and GRN processes.
• Provide accurate sales forecasts and maintain CRM reporting.
• Support new product launches and ongoing field requirements.

• Bachelor’s degree in Healthcare, Business, Science, or a related field.
• Strong experience in medical consumables or disposable medical products.
• Comprehensive understanding of the Operating Room environment and hospital workflows.
• Hands-on experience with MOH hospitals and procurement processes (NUPCO exposure preferred).
• Proven ability to manage territories independently and build long-term relationships.
• Willingness to travel extensively within assigned regions.
• Valid Saudi driving license.

• Achieve unit sales, gross profit, and customer satisfaction index (CSI) targets.
• Follow the GM consultation process on all sales opportunities.
• Maintain high levels of product knowledge to effectively advise clients.
• Adhere to shift timings where applicable.

• Secondary school certificate or Bachelor's degree.
• Desirable sales experience.
• Knowledge of English (desirable) and communicative Arabic.
• Knowledge of MS Office and other commonly used communication software (desirable).

• Strong communication skills and team building attitude.
• Able to analyze and implement electronic data effectively.

• Greet and assist customers in a friendly and professional manner, creating a welcoming atmosphere within the branch.
• Provide comprehensive product information, address customer inquiries, and offer personalized solutions to meet their needs effectively.
• Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences.
• Meet and exceed sales targets by employing effective sales techniques and strategies within the branch setting.
• Maintain accurate records of customer interactions using the CRM system for seamless communication and follow-up.
• Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives.
• Engage in continuous training and development to enhance sales skills and deepen product knowledge specific to branch operations.

• BA Degree in Business Administration, Marketing, or a related field is preferred.
• Minimum of 2 years' experience in inside sales or a similar role.
• Exceptional verbal and written communication skills.
• A strong customer-oriented mindset with proven ability to build relationships.
• Proficiency in CRM software and Microsoft Office applications.
• Strong analytical and problem-solving skills.
• Goal-driven with a desire to exceed targets.
• Willingness to adapt and learn in a fast-paced environment.

Job Title: Order Management Operations Manager

Overall Objective of the Job:

Ensure the order process runs smoothly and efficiently from the moment the customer clicks the "Buy" button on the online store or requests it from the branch, until the product reaches their doorstep, while ensuring the highest levels of quality and accuracy in execution.

Main Tasks and Responsibilities:

• Manage the order lifecycle: Daily supervision of all incoming orders and ensuring they are processed and prepared on time.

• Connecting channels (Omnichannel): Coordinating order pickups from the nearest branch to the customer (Ship-from-Store) to reduce shipping costs and time.

• Inventory control: Real-time monitoring of product availability in branches and warehouses to prevent orders for out-of-stock products.

• Shipping relationship management: Coordinating with logistics companies and delivery representatives and monitoring their performance (KPIs) to ensure compliance with delivery deadlines.

• Tracking and problem-solving: Following up on delayed or lost shipments and communicating with customer service to provide quick solutions.

• Returns management (Reverse Logistics): Supervising the process of retrieving products from customers and returning them to inventory or branches in an organized manner.

• Data analysis: Preparing periodic reports on operational performance, delivery speed, and error rates in preparation.

• Monitor the entry and exit operations of the facility.
• Verify and register the identity of suppliers and visitors.
• Patrol the work areas and check the gates.
• Maintain order and enforce regulations in the facility.
• Respond to alarms and investigate incidents.

• Saudi nationality.
• Previous experience in the same field (one year or more).
• Minimum educational qualification: high school.

• Salary of 4061 Saudi Riyals per month.
• Health insurance.
• One day off per week.

• Preparing and managing marketing campaigns across various channels.
• Developing marketing content and analyzing market and customer behavior.
• Monitoring performance indicators and preparing periodic reports to provide improvement recommendations.
• Coordinating with sales and customer service teams to ensure marketing messages are unified.

• Setting objectives and developing marketing policies and plans.
• Analyzing the product lifecycle and identifying reasons for the success or failure of product marketing.
• Establishing a timeline for implementing marketing policies and tracking their results.
• Preparing documents and reports related to marketing.

• Bachelor's degree in Marketing or a related field.
• Certified Digital Marketing Professional (CDMP) certification.
• Practical experience of at least one year.
• Proficiency in English.

• Prepare a work plan and program.
• Follow up on procedures for determining the type and nature of maintenance.
• Distribute tasks among the team.
• Design training needs for the maintenance team.
• Prepare a preventive maintenance program.
• Evaluate the performance and achievements of the maintenance team.
• Estimate the quantity and cost of the necessary materials.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Civil Engineering.
• Practical experience of at least two years.

• Full-time, six working days a week.
• Monthly salary ranging from 6000 Saudi Riyals.

• Machine maintenance, maintenance planning system, and supervision.
• Report preparation and forecasting.

Job Title: Accounting

Tasks and Responsibilities:

Receiving transfer receipts sent by the company via email periodically (monthly or every two months).

Reviewing the financial values contained in the receipts and ensuring their accuracy.

Collecting amounts and accurately calculating the total.

Preparing a brief report on the total amount and submitting it to management on time.

This position requires leading the purchasing process within the company to ensure that business needs are met. The responsibilities will include:

• Negotiating with suppliers and securing the best prices.
• Monitoring inventory and improving purchasing processes to reduce costs.
• Developing strong relationships with suppliers to ensure the timely provision of required materials.
• Providing monthly reports on purchasing needs and expenses.
• Working with other departments to ensure a smooth flow of operations.

Requirements include:

• At least 5 years of experience in purchasing.
• Strong negotiation skills and decision-making ability.
• Strong understanding of markets and trends in the food and beverage industry.
• Proficiency in English.

If you are seeking a professional opportunity in a professional work environment and want to be part of a diverse and collaborative team, we welcome you to apply for the job.