Join Support Source Company as an Operations Manager!Support Source Company is a distinguished Saudi-based service provider with a decade of experience in delivering effective operational solutions across the Kingdom. We specialize in Support Services, Logistics & Warehousing, Ground Support Operations, and Manpower Solutions, establishing a reputation for excellence, reliability, and innovation.
Role Overview:The Operations Manager plays a critical role in ensuring the efficient execution of our service commitments. This full-time position based in Riyadh demands an organized, resourceful, and results-driven professional capable of managing client relationships and multidisciplinary teams.
Key Responsibilities:- Operational Leadership: Oversee daily operations to meet client expectations and contractual standards.
- Team Management: Supervise, mentor, and motivate staff, fostering a culture of improvement.
- Client Relationship Management: Address service issues and manage client feedback effectively.
- Performance Monitoring: Track KPIs and provide reports to senior management.
- Strategic Planning: Identify improvement opportunities and develop operational strategies.
- Compliance and Quality Assurance: Ensure adherence to policies, labor laws, and safety standards.
- Coordination with Internal Departments: Collaborate with HR, Finance, and Procurement for operational alignment.
- Crisis and Risk Management: Implement contingency plans to minimize service interruptions.
- Reporting: Provide operational reports highlighting challenges and achievements.
Qualifications:- Minimum 3–5 years of experience in operations, logistics, or support services management.
- Strong background in logistics coordination and service supervision.
- Proven leadership skills and ability to handle high-pressure situations.
- Strong analytical thinking and communication skills.
- Bachelor’s degree in Business Administration, Logistics, or Operations Management.
Why Choose Us:At Support Source Company, you will have the opportunity to lead dynamic teams and contribute to process innovations within a performance-driven culture. Join us for a rewarding experience that empowers you to impact our clients significantly.