Call Center AgentCall center agent Jobs in Saudi Arabia

More than 31 Call center agent Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Call Center Agent

Call Center Agent

📣 Job AdNew

AlBorg Diagnostics

Full-time
Join AlBorg Diagnostics as a Call Center Agent!
AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

About the Role:
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.

Responsibilities:
  • Handle a high volume of inbound calls with professionalism and efficiency.
  • Provide precise information regarding diagnostic services and assist with appointment scheduling.
  • Resolve customer issues while following established procedures.
  • Document customer interactions accurately in our system.
  • Collaborate with team members to improve service quality and share knowledge.
  • Follow scripts and guidelines to ensure consistent communication.
  • Meet or exceed individual and team performance targets.
  • Maintain updated knowledge of our services, products, and industry trends.

Requirements:
  • Previous experience in a call center or customer service role is an advantage.
  • Strong verbal and written communication skills.
  • Exceptional problem-solving abilities and attention to detail.
  • Able to multitask and prioritize responsibilities in a fast-paced environment.
  • Comfortable using various software applications and CRM systems.
  • Fluency in both English and Arabic is preferred.
  • Positive attitude and a commitment to excellent customer service.
  • Flexibility to work in various shifts, including nights and weekends.

breifcase2-5 years

locationMakkah

3 days ago
Call Center Agent

Call Center Agent

📣 Job AdNew

AlBorg Diagnostics

Full-time
Join AlBorg Diagnostics as a Call Center Agent!
AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

About the Role:
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.

Responsibilities:
  • Handle a high volume of inbound calls with professionalism and efficiency.
  • Provide precise information regarding diagnostic services and assist with appointment scheduling.
  • Resolve customer issues while following established procedures.
  • Document customer interactions accurately in our system.
  • Collaborate with team members to improve service quality and share knowledge.
  • Follow scripts and guidelines to ensure consistent communication.
  • Meet or exceed individual and team performance targets.
  • Maintain updated knowledge of our services, products, and industry trends.

Requirements:
  • Previous experience in a call center or customer service role is an advantage.
  • Strong verbal and written communication skills.
  • Exceptional problem-solving abilities and attention to detail.
  • Able to multitask and prioritize responsibilities in a fast-paced environment.
  • Comfortable using various software applications and CRM systems.
  • Fluency in both English and Arabic is preferred.
  • Positive attitude and a commitment to excellent customer service.
  • Flexibility to work in various shifts, including nights and weekends.

breifcase2-5 years

locationJeddah

3 days ago
Call Center Agent

Call Center Agent

📣 Job AdNew

CODE LTD

Full-time
Join Our Team as a Call Center Agent!
At CODE LTD, we are seeking a professional, friendly, and detail-oriented Call Center Agent. You will play a crucial role in providing support and ensuring customer satisfaction with our services.

Key Responsibilities:
  • Customer Support & Interaction: Handle inbound calls, emails, and live chat inquiries professionally and promptly.
  • Respond to customer questions regarding applications, features, troubleshooting, and usage.
  • Provide clear instructions to users with basic level of technical knowledge.
  • Track and record all customer interactions accurately in CRM or ticketing systems.
  • Follow up with customers to confirm issues are fully resolved.

Technical Support Assistance:
  • Perform basic troubleshooting of applications issues.
  • Guide customers through applications setup, activation, and configuration steps.

Quality & Professionalism:
  • Maintain a professional, patient, and courteous attitude at all times.
  • Ensure high levels of customer satisfaction in all interactions.

Continuous Learning & Development:
  • Participate in training sessions to improve communication, technical skills, and customer handling.

Requirements:
  • Fluent in Arabic and English (spoken and written).
  • Strong verbal and written communication skills.
  • Basic computer skills; familiar with CRM applications, ticketing systems, and Microsoft Office.
  • Problem-solving skills and attention to detail.

Preferred Qualifications:
  • Experience with POS systems, cashier applications, or SaaS applications.
  • Basic technical troubleshooting skills.

breifcase0-1 years

locationRiyadh

3 days ago