Call center agent Jobs in Saudi Arabia

• Answer inbound calls and respond to customer inquiries in a professional manner.
• Provide accurate and timely information to customers, ensuring satisfaction.
• Resolve customer complaints by investigating problems and developing solutions.
• Follow up on unresolved issues to ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Collaborate with team members for effective issue resolution.
• Upsell products and services when appropriate.
• Stay updated on product knowledge and company policies.
• Adhere to call center scripts and guidelines to maintain service quality.
• Meet or exceed call center performance metrics.

• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills in Turkish, French, Malay, and Urdu.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment.
• Strong attention to detail, multitasking, and prioritization skills.
• Positive and professional attitude with flexibility to work in shifts.
• Proficient in using call center software and applications.
• Strong knowledge of customer service principles.

• Answer inbound calls and respond to customer inquiries in a professional manner.
• Provide accurate and timely information to customers, ensuring satisfaction.
• Resolve customer complaints by investigating problems and developing solutions.
• Follow up on unresolved issues to ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Collaborate with team members for effective issue resolution.
• Upsell products and services when appropriate.
• Stay updated on product knowledge and company policies.
• Adhere to call center scripts and guidelines to maintain service quality.
• Meet or exceed call center performance metrics.

• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills in Turkish, French, Malay, and Urdu.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment.
• Strong attention to detail, multitasking, and prioritization skills.
• Positive and professional attitude with flexibility to work in shifts.
• Proficient in using call center software and applications.
• Strong knowledge of customer service principles.

• Customer Support: Manage incoming calls, address customer inquiries, and provide accurate information regarding our products and services.
• Issue Resolution: Identify and resolve customer complaints efficiently, maintaining a positive customer experience.
• Data Entry and Documentation: Accurately record and document interactions in the CRM system for follow-up and quality assurance.
• Product Knowledge: Maintain up-to-date knowledge of our product offerings, policies, and procedures to deliver relevant support.
• Collaboration: Work with team members and other departments to ensure seamless service delivery and escalate issues as needed.
• Performance Metrics: Meet or exceed performance goals related to calls handled, customer satisfaction, and first call resolution rates.

• High school diploma or equivalent; degree in a related field is a plus.
• Prior experience in a customer service or call center role is preferred.
• Strong communication skills, both verbal and written.
• Ability to handle stressful situations and manage customer expectations effectively.
• Proficient in using computer systems and CRM software.
• Fluency in Arabic is preferred; knowledge of English is an advantage.

Job Title: Call Center Employee - Beauty Center

Job Responsibilities:
• Responding to customer calls and inquiries
• Scheduling appointments and organizing the daily agenda
• Following up with clients after sessions
• Coordinating between departments within the clinic
• Accurately recording customer data in the system

Requirements:
• Previous experience in the call center (preferably in the medical or cosmetic field)
• High eloquence in conversation
• Proficient in handling booking systems
• Quick responsiveness and time organization
• Ability to work under pressure

Working Hours and Location:
• Working hours: [Full-time/Part-time]
Riyadh
To apply:

Please send your CV to: [number 05********

 Sauditrend team

We at Saudisline are not just a marketing agency; we create the buzz and generate traffic around the place in a natural way, based on our deep understanding of the coffee and restaurant market, and our knowledge of what grabs people's attention on social media.

We offer services like:

• Coordinating unique attendance experiences
• Content strategies that create a stir and attract attention
• Creating real-life traffic around the place

Our goal is to reach the coffee shop's name to the largest audience in the shortest time,

In short, we create buzz in the coffee shops.

For contact via Telegram only iiwzyoq

Specialist / Call Center

Conditions:
▪️ Saudi nationality
▪️ Bachelor’s degree or diploma in customer service, sales, or related field
▪️ Experience in using Microsoft Office programs
▪️ English language proficiency in speaking and writing
▪️ Experience in the field for a year or more

Please send your CV to the email, indicating the job title and specifying the city:
📍Email:
L@****************

Construction company in Riyadh in Al-Yasmin neighborhood needs

Customer service, it is necessary to have experience in a construction company in Saudi Arabia and customer service is essential

Job description

- The vacancy is for men

1- Must have experience in customer service and it must be in a construction company in Saudi Arabia and not outside Saudi Arabia

2- Must have the ability to use computer programs, especially (PowerPoint)

3- Knowledge of English

4- Must have experience in pricing offers

5- Good appearance

Required conditions:

1. Working in the contracting field

2. Preparing contracts

3. Communicating with clients and sales

4. Preparing price offers

Skills

Familiarity with Microsoft programs like (Excel, PowerPoint, Word)

Proficiency in the English language

• Provide comprehensive customer service and handle inquiries with professionalism.
• Identify recurring problems and direct information for prompt corrective actions.
• Utilize multiple systems for preauthorizations, claims, and contract interpretation.
• Understand and interpret client and provider contracts while assisting callers.
• Strive for customer satisfaction and continuous improvement in service delivery.
• Competently deal with customer complaints to resolve issues efficiently.

• Experience in Customer Service or Call Center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multi-task in a fast-paced environment and work effectively under stress.
• Strong troubleshooting, problem-solving, and analytical skills.
• Excellent follow-up skills and the ability to manage conflict tactfully.

• Provide comprehensive customer service and handle inquiries with professionalism.
• Identify recurring problems and direct information for prompt corrective actions.
• Utilize multiple systems for preauthorizations, claims, and contract interpretation.
• Understand and interpret client and provider contracts while assisting callers.
• Strive for customer satisfaction and continuous improvement in service delivery.
• Competently deal with customer complaints to resolve issues efficiently.

• Experience in Customer Service or Call Center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multi-task in a fast-paced environment and work effectively under stress.
• Strong troubleshooting, problem-solving, and analytical skills.
• Excellent follow-up skills and the ability to manage conflict tactfully.