Hotels Jobs in Saudi Arabia

• Register and process check-ins and check-outs for guests, ensuring a smooth experience.
• Efficiently handle guest information and maintain computer records.
• Perform cashiering duties, manage foreign exchange transactions, and conduct night audits.
• Provide exceptional customer service – responding promptly to all guest inquiries.
• Resolve guest complaints and ensure to liaise with other departments for efficient follow-ups.
• Maintain security by managing issuance of room key cards and handling safe deposit boxes.
• Keep the front office area clean and organized.
• Communicate vital shift information to ensure a well-run operation.
• Understand hotel procedures around rates, segmentation, and promotions.

• Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
• Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
• Execute check-out procedures, including accurate billing and secure payment collection.
• Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
• Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
• Manage reservations, room allocations, and special requests with precision.
• Uphold the highest standards of organization and cleanliness at the front desk area.
• Perform essential administrative tasks, including generating reports.
• Collaborate effectively with team members to consistently deliver superior service standards.
• Adhere strictly to all hotel policies, procedures, and safety protocols.

• Diploma or degree in Hotel Management or related field.
• Customer service experience, particularly in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
• Ability to multitask in a fast-paced environment.
• Fluency in English; knowledge of additional languages is a plus.

• Deliver exceptional reception services for Guests from check-in through check-out.
• Complete audits and ensure efficient procedures are followed.
• Maintain communication with Front Office Manager and Reception Supervisors regarding Guest feedback.
• Utilize up-selling techniques to maximize room occupancy.
• Work in compliance with hotel security and health regulations.
• Attend training meetings and assist with team development.

• Previous experience in a customer-focused environment.
• High school diploma or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering high-quality customer service.
• Able to work independently and as part of a team.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Respond to and resolve guest issues positively and promptly.
• Support the guest experience and assist new team members.
• Prepare training materials and facilitate community meetings.
• Maintain cleanliness and organization of units.
• Manage inventory, supplies, and equipment.
• Collaborate with various teams to enhance guest satisfaction.

• High school diploma or equivalent; further education in hospitality preferred.
• Proven experience in customer service, focused on delivering excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays.
• Basic computer skills, including Microsoft Office.
• A passion for the hospitality industry.

• Inspecting guest rooms, public areas, and pools post-cleaning to maintain quality.
• Assisting management in daily activities and coordinating with departments for efficient operations.
• Managing room assignments and communicating issues to ensure smooth shifts.
• Supporting hiring, training, scheduling, and motivating your team.
• Maintaining company safety policies and reporting any issues effectively.
• Delivering exceptional service and addressing guests’ needs professionally.

• Oversee the daily operations of the housekeeping department
• Ensure all guest rooms and public areas are clean and well-maintained
• Train and manage housekeeping staff to deliver exceptional service
• Implement safety and sanitation procedures
• Handle guest complaints and inquiries with professionalism

• Proven experience in housekeeping management or a similar role
• Strong leadership and communication skills
• Attention to detail and ability to work under pressure
• Knowledge of cleaning procedures and safety regulations

• Competitive salary and benefits package
• Opportunities for career advancement
• A supportive and dynamic work environment

• Allocating work duties to Team Members
• Performing routine inspections of check-out and occupied rooms
• Reporting and following up on maintenance defects
• Inspecting service areas, store rooms, and corridors
• Scheduling and supervising deep cleaning projects
• Training Room Attendants to meet performance standards
• Managing stock control and equipment maintenance
• Delivering exceptional guest services, including VIP requirements

• Previous experience in a housekeeping supervisory role
• A proven track record of team management
• Strong organizational and analytical skills
• Attention to detail
• Excellent communication abilities
• A passion for exceptional guest service
• Familiarity with computers and Microsoft Office is preferred

As a Host & Sales Executive , you will be the face of the brand — welcoming clients with grace, guiding them through product selections, and curating personalized luxury experiences. Your role blends hospitality, storytelling, and high-end sales in a boutique setting designed to impress.

• Operational Management: Oversee daily hotel operations, ensuring compliance with health and safety regulations and hotel policies.
• Guest Services: Foster a customer-focused culture by ensuring exceptional service and addressing guest feedback effectively.
• Staff Management: Train and manage hotel staff, conduct performance evaluations, and support team development.
• Financial Management: Prepare and manage budgets, monitor financial performance, and implement cost-control measures.
• Sales And Marketing: Collaborate with sales teams to identify new business opportunities.
• Maintenance And Facilities Management: Ensure quality standards are met and coordinate maintenance operations.
• Reporting And Analysis: Prepare regular performance reports and analyze data for improvements.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in hotel management, with at least 5 years in a leadership position.
• Knowledge of hospitality industry trends and experience with Accor is preferred.

• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Solid understanding of financial management and budgeting.
• Effective problem-solving and organizational skills.
• Proficiency in hotel management software and Microsoft Office Suite.

• Achieve high levels of guest satisfaction through feedback and reviews.
• Ensure smooth daily operations and maintain quality standards.
• Meet or exceed budgeted revenue and profitability targets.
• Foster a positive work environment for staff development.

• Maintenance and Repairs: Conduct routine maintenance and repairs on pools and associated equipment including pumps, filters, and heaters.
• Water Quality: Test and adjust chemical levels to ensure compliance with health and safety standards.
• Cleaning: Maintain cleanliness by skimming debris, vacuuming the pool, and caring for the pool deck.
• Equipment Management: Inspect equipment for faults and replace defective parts as needed.
• Safety and Compliance: Ensure that all activities align with local regulations and hotel standards.
• Record Keeping: Maintain accurate logs for maintenance activities, including water quality tests and repairs.
• Guest Interaction: Provide courteous and excellent service to guests regarding pool inquiries.

• Education: High school diploma or equivalent; technical/trade school completion in pool maintenance preferred.
• Experience: Proven experience as a swimming pool technician in hospitality or commercial settings.
• Skills: Strong technical knowledge, ability to interpret blueprints, excellent problem-solving skills, attention to detail, and good communication.

• Certifications in pool maintenance and water quality management.
• Knowledge of safety protocols.
• Strong customer service skills.

• Deliver consistent, professional, and engaging service to guests.
• Supervise the daily operations of the housekeeping department, ensuring adherence to service standards.
• Address guest concerns promptly and log necessary reports.
• Participate in daily briefings and departmental meetings to review priorities.
• Ensure Room Attendants are informed about daily priorities and follow departmental policies.
• Report maintenance needs and follow safety and sanitation standards.
• Perform other related duties as assigned.

• Proficient in English (both verbal and written).
• High school diploma or equivalent preferred.
• Minimum of 1 year experience in a supervisory role within a hotel housekeeping environment.
• Training skills and experience with Hotel Property Management Systems like Micros-Fidelio are valuable.
• Strong attention to detail, organizational and communication skills.
• Able to work efficiently in high-pressure situations.

• Must be able to stand and walk constantly throughout the shift.
• Occasional lifting and carrying of up to 30 lbs.
• Capable of kneeling, pushing, pulling, and climbing stairs.

• Deliver consistent, professional, and engaging service to guests.
• Supervise the daily operations of the housekeeping department, ensuring adherence to service standards.
• Address guest concerns promptly and log necessary reports.
• Participate in daily briefings and departmental meetings to review priorities.
• Ensure Room Attendants are informed about daily priorities and follow departmental policies.
• Report maintenance needs and follow safety and sanitation standards.
• Perform other related duties as assigned.

• Proficient in English (both verbal and written).
• High school diploma or equivalent preferred.
• Minimum of 1 year experience in a supervisory role within a hotel housekeeping environment.
• Training skills and experience with Hotel Property Management Systems like Micros-Fidelio are valuable.
• Strong attention to detail, organizational and communication skills.
• Able to work efficiently in high-pressure situations.

• Must be able to stand and walk constantly throughout the shift.
• Occasional lifting and carrying of up to 30 lbs.
• Capable of kneeling, pushing, pulling, and climbing stairs.

• Inspect guest rooms and public areas after cleaning to ensure they meet our high quality standards.
• Coordinate with housekeeping management and other departments, including Engineering and Front Office.
• Assist in hiring, training, and evaluating housekeeping staff.
• Document and resolve issues related to room discrepancies.
• Ensure compliance with safety and security policies and complete necessary training and certifications.
• Maintain a clean and professional personal appearance.

• High school diploma or *** equivalent.
• At least 1 year of related work experience is preferred.
• Minimum 1 year of supervisory experience required.

• Perform assigned tasks to the highest standards while working independently.
• Immediately address any issues or concerns in your area of responsibility.
• Manage stock and other items in the workshop and order supplies as necessary.
• Ensure timely implementation of daily tasks and check for guests' additional needs.
• Become thoroughly familiar with the hotel’s emergency procedures and remain prepared for any emergencies.
• Familiarize yourself with all relevant documentation and operational standards related to your responsibilities.
• Assist in Task Force Teams for new openings and carry out any other reasonable tasks as requested.

• Education: Diploma or Certificate in Mechanical or Electrical fields.
• Experience: Minimum of 3 years in a similar role.
• Excellent communication skills in English.