Hotels Jobs in Saudi Arabia

Job Summary:

Key Responsibilities:

• Greet and welcome guests with a friendly and engaging attitude.

• Manage reservations, guest seating, and waiting lists efficiently using the restaurant’s system.

• Maintain an organized and professional reception and dining area.

• Communicate guest preferences and special requests to the service team.

• Support the restaurant’s service flow by coordinating with waitstaff and management.

• Handle guest inquiries, complaints, and feedback courteously and promptly.

• Uphold brand image and appearance standards at all times.

• Assist in promoting special events, menus, and loyalty programs

• Greeting guests warmly upon their arrival
• Managing reservations and seating arrangements efficiently
• Escorting guests to their tables and presenting menus
• Collaborating with waitstaff and kitchen staff to ensure smooth operations
• Maintaining cleanliness of the reception area and dining section
• Handling reservations through phone and online
• Addressing guest inquiries and resolving issues
• Staying informed about menu items and specials
• Assisting in organizing special functions during busy periods
• Promoting special offers to enhance guest experience

• At least 1 year of experience in a similar role
• Excellent customer service skills and a friendly attitude
• Strong communication skills, proficient in English
• Cultural sensitivity and knowledge of local customs
• Exceptional organizational and multi-tasking abilities
• Flexibility to work various shifts

• Greeting guests warmly upon their arrival
• Managing reservations and seating arrangements efficiently
• Escorting guests to their tables and presenting menus
• Collaborating with waitstaff and kitchen staff to ensure smooth operations
• Maintaining cleanliness of the reception area and dining section
• Handling reservations through phone and online
• Addressing guest inquiries and resolving issues
• Staying informed about menu items and specials
• Assisting in organizing special functions during busy periods
• Promoting special offers to enhance guest experience

• At least 1 year of experience in a similar role
• Excellent customer service skills and a friendly attitude
• Strong communication skills, proficient in English
• Cultural sensitivity and knowledge of local customs
• Exceptional organizational and multi-tasking abilities
• Flexibility to work various shifts

• Supervise Housekeeping Attendants to achieve operational goals.
• Prepare job assignments and issue keys and supplies to the team.
• Take note of VIPs and special room requests, ensuring appropriate actions are taken.
• Attend daily meetings for special instructions and report on room status.
• Inspect cleaned areas to ensure standards are met.
• Supervise cleaning of guest rooms, corridors, and public areas.
• Train and assist Housekeeping Attendants, providing feedback to supervisors.
• Manage inventory of cleaning supplies and equipment.

• Diploma or vocational training in hospitality preferred.
• Previous supervisory experience in a hotel housekeeping department.
• Strong communication skills in English (written and spoken).
• Good interpersonal and problem-solving abilities.
• Familiarity with hotel operations and computer literacy is advantageous.

• Understanding hotel operations and effective communication.
• Planning for business and supervising people.
• Adaptability and customer focus.

Host/Hostess
We are looking for a welcoming and organized Host/Hostess to be the first point of contact for our guests.

Key Responsibilities:

• Greet and warmly welcome all guests upon arrival.
• Manage reservations efficiently and accurately through our system.
• Monitor dining room flow and seat guests strategically to ensure smooth service.
• Maintain a clean and organized host stand and front-of-house area.
• Answer phone calls and handle guest inquiries with professionalism.
• Work closely with FOH staff and the kitchen team to deliver a seamless dining experience.

• Represent the spirit of Saudi hospitality in every interaction.

What We Offer:

• A supportive and friendly work environment.
• Opportunities for growth and development.

• Staff meals and other employee benefits.

• Consistently provide professional and engaging service.
• Lead and supervise the operations of the housekeeping department to ensure adherence to service standards.
• Handle guest concerns promptly and coordinate with relevant departments.
• Participate in daily briefings and departmental meetings.
• Inform Room Attendants about daily priorities in their section.
• Adhere to departmental policies and procedures.
• Report maintenance items as needed.
• Follow safety and sanitation policies and perform other assigned duties.

• Previous leadership experience is an asset.
• A University/College degree in a related discipline is an asset.
• Excellent communication and organizational skills are essential.
• Strong interpersonal and problem-solving abilities.
• High level of responsibility and reliability.
• Ability to work cohesively with colleagues as part of a team.

• Greet and welcome guests with a warm, friendly demeanor upon their arrival
• Manage reservations and seating arrangements efficiently, optimizing available space
• Escort guests to their tables, present menus, and assist with seating
• Collaborate with waitstaff, kitchen, and management to ensure smooth operations
• Maintain cleanliness and organization of the reception area and dining section
• Handle phone and online reservations, confirming bookings and managing the reservation system
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly
• Stay informed about menu items, specials, and events to offer accurate information to guests
• Assist in organizing and coordinating special functions during busy periods or events
• Promote special offers and menu items to enhance guest experience and increase revenue
• Adhere to company policies and procedures related to customer service and hospitality

• At least 1 year of experience in a similar hospitality role
• Excellent customer service skills with a friendly and enthusiastic attitude
• Strong communication skills and proficiency in English
• Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
• Exceptional organizational and multi-tasking abilities
• Ability to work efficiently in a fast-paced environment
• Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
• Basic math skills for table assignments and reservation management
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Professional appearance and good personal hygiene
• Knowledge of reservation systems (preferred)
• Problem-solving skills to handle guest concerns effectively
• Familiarity with hospitality industry practices and standards
• Team-oriented mindset with a collaborative approach
• Dedication to continuous improvement in service quality

• Supervising and training junior staff
• Overseeing front-of-house operations
• Managing seating to optimize guest flow
• Serving as the primary point of contact for guest feedback and special requests

Customer reception and encouraging the improvement of customer service and their satisfaction, and following up on disputes and complaints

- Responding to calls and emails

- Encouraging the implementation of hotel policies and procedures

- Presenting all the services we provide to the client

- Reviewing hotel prices and organizing invoices accordingly

• - Working with the team and handling work pressure
• Conditions and skills:
• Proficiency in using the computer
• The ability to face the public
• Languages required for the job: English - good
• Job type: Full time

Salary range: 4,000 Saudi Riyals

Basic requirements

Gender: For both genders

This job is available for: Only Saudis

Minimum education level: High school or equivalent

Minimum experience level: Beginner level (experience less than a year to 3 years)

Tasks and Responsibilities:

• Welcoming guests in a professional manner that reflects the hotel's distinguished image.

• Completing check-in and check-out procedures.

• Answering phone calls and inquiries and providing necessary information to guests.

• Coordinating with other departments to ensure guest satisfaction and an exceptional stay experience.

• Following up on payments and invoices according to hotel procedures.

Requirements:

• Previous experience of at least one year in the same field 

• Fluency in English 

• Neat appearance and strong communication skills.

• Familiarity with the Opera / Fidelio program is an additional advantage.

• Ability to work in shifts.

Job Vacancy Announcement: Receptionist at a Hotel
We are looking for an outstanding female receptionist
Job Title:
Receptionist
Location:
Jeddah - Tahlia Street - Al-Aziziyah
Requirements:
• Good conduct and appearance
• Background in using computers
• Discipline in work
• The applicant must be of Saudi nationality
Tasks:
• Welcoming visitors and guests
• Answering phone calls and handling inquiries
• Managing reservations and check-in/check-out
• Dealing with special requests from guests
If you find that you have the required qualifications and would like to join our team, please send your CV to the following number 05********

Sensas is a European franchise that offers a sensory entertainment experience where groups of 4 to 15 people visit us through diverse “sensory” labs where participants will test their five senses to solve puzzles and challenges.
Our website: Sensas Khobar

Job Title: GAME MASTER or Sensory Master.
The main task of the Sensory Master is to ensure that participants have an enjoyable time during the entertainment experience.
Detailed Job Responsibilities: 1. Welcoming participants (pre-booked guests) with a smile and warmth, and completing the payment process.
2. Hosting them in the game education room with enthusiasm and excitement, providing them with an introduction to the game using your best welcoming and presentation skills.
3. Afterwards, participants will head to the sensory rooms (each sensory room is equipped with cameras, headphones, and microphones to communicate with the Sensory Master remotely), and you will proceed to the Sensory Master room (also equipped with computers, microphones, and display screens) from where you will manage their entertainment tour remotely. Game management requires skills in managing and organizing participants and activating the spirit of fun, excitement, and motivation. This is done through:
- Guiding them and welcoming them in the multiple rooms.- Educating them about the elements present in the rooms.- Receiving their solutions to puzzles and instilling a sense of excitement and thrill.
Work hours: 8 hours daily (may increase or decrease based on bookings)
Benefits: Medical insurance, a rewarding salary, fixed overtime allowances, variable bonuses, weekly off: at least one day
Entertainment work environment

Important Conditions:
1. Uniform: A uniform is provided.
2. Presentation skills and facial expressions.
3. Flexibility in working hours: Working hours may extend past midnight in case of late bookings.