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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Hilton as a Housekeeping Floor Supervisor!
As a Housekeeping Floor Supervisor, you will be instrumental in maintaining the cleanliness and upkeep of our hotel. You will play a pivotal role in ensuring that our guests have exceptional experiences throughout their stay.

Your responsibilities include:
  • Allocating work duties to Team Members.
  • Performing routine inspections of check-out rooms and spot checks of occupied rooms.
  • Reporting and following up on maintenance defects and other issues.
  • Inspecting service areas, store rooms, and corridors regularly.
  • Scheduling and supervising deep cleaning and additional projects.
  • Managing and training Room Attendants and other Team Members to uphold our standards.
  • Efficiently managing stock control and maintaining equipment.
  • Providing excellent guest service, including handling VIP and special requirements.
  • Ensuring adherence to hotel brand standards at all times.

What we are looking for:
To thrive in this role, you should possess:
  • Previous experience in a housekeeping supervisory role.
  • A successful track record of team management.
  • Strong organizational and analytical skills.
  • An unwavering attention to detail.
  • Excellent communication skills.
  • A passion for delivering exceptional guest service.
  • Preferred proficiency with computers and programs, including Microsoft Office.

About Hilton:
Hilton is a leading global hospitality company, renowned for providing exceptional accommodations and service across a range of brands. For nearly a century, Hilton has been dedicated to creating exceptional hospitality experiences.

Requirements

  • No experience required

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Here's the resulting JSON: ```json { "originalTextLanguage": "English", "translatedText": "انضم إلى فريقنا كمشرف على تنظيف الطوابق!

كمشرف على تنظيف الطوابق في DoubleTree By Hilton، ستلعب دورًا حاسمًا في ضمان بيئة ترحيبية ونظيفة لضيوفنا. ستدعم قسم التنظيف من خلال الإشراف وإدارة معايير النظافة في جميع أنحاء الفندق.

المسؤوليات الرئيسية:
  • توزيع واجبات العمل على أعضاء الفريق.
  • إجراء تفتيشات روتينية لجميع الغرف التي تم تسجيل خروجها والمحتلة.
  • الإبلاغ والمتابعة حول أي عيوب أو مشاكل في الصيانة.
  • تفتيش مناطق الخدمة، وغرف التخزين، والممرات بانتظام.
  • جدولة والإشراف على التنظيف العميق ومشاريع أخرى.
  • إدارة وتدريب موظفي الغرف لضمان معايير أداء عالية.
  • الحفاظ على التحكم الفعال في المخزون وصيانة المعدات.
  • تقديم خدمة استثنائية للضيوف، بما في ذلك تلبية احتياجات VIPs وطلبات خاصة.
  • ضمان الالتزام بمعايير العلامة التجارية للفندق في جميع الأوقات.

ما الذي نبحث عنه:
لكي تكون ناجحًا في هذا الدور، يجب أن تمتلك:
  • خبرة سابقة في دور إشرافي داخل قسم التنظيف.
  • سجل حافل في إدارة الفريق.
  • مهارات تنظيمية وتحليلية قوية.
  • انتباه للتفاصيل.
  • مهارات تواصل ممتازة.
  • شغف لتقديم خدمة استثنائية للضيوف.
  • إتقان لبرامج الكمبيوتر، خاصة Microsoft Office.

عن هيلتون:
هيلتون هي شركة رائدة عالمياً في مجال الضيافة، مشهورة بتقديم إقامة فاخرة وخدمة لا مثيل لها. رؤيتنا هي “ملء الأرض بضوء ودفء الضيافة"، وأعضاء فريقنا المDedicated هو جوهر جعل هذه الرؤية واقعًا. انضم إلينا وكن جزءًا من فريق يقدر التجارب الاستثنائية!" } ```

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