Cleaning and housekeeping supervisor Jobs in Riyadh

Join Hilton as a Housekeeping Floor Supervisor!
As a vital member of our Housekeeping Department, you will play a key role in ensuring the cleanliness and upkeep of our hotel. This position involves several important responsibilities:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of occupied rooms
• Report and follow up on any maintenance defects or issues
• Inspect service areas, store rooms, and corridors regularly
• Schedule and supervise deep cleaning and other projects
• Manage and train Room Attendants to ensure performance standards are met
• Maintain stock control and manage equipment
• Provide excellent Guest service, including VIP services
• Ensure adherence to hotel brand standards

What We Are Looking For:
To be successful in this role, you should possess:

• Previous experience in a supervisory housekeeping role
• A successful track record in team management
• Strong organizational and analytical skills
• Attention to detail
• Strong communication skills
• A passion for exceptional guest service
• Proficiency with computers and software, preferably Microsoft Office

About Hilton:
Hilton is a renowned global hospitality company, focused on providing extraordinary experiences. Our team members are central to our mission of delivering exceptional guest services.

About the Role:
A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Key Responsibilities:

• Oversee housekeeping operations.
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Monitor the appearance, standards, and performance of the Housekeeping Team with an emphasis on training and teamwork.
• Ensure team members have up-to-date knowledge of all room categories and amenities.
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensure staffing levels cover business demands.
• Ensure ongoing training and that communication meetings are conducted and post-meeting minutes generated.
• Manage staff performance issues in compliance with company policies and procedures.
• Recruit, manage, train, and develop the Housekeeping team.
• Competent in property management systems.
• Assist other departments wherever necessary.

Requirements:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
• High level of commercial awareness and cost control capabilities.
• Previous experience of managing a department and Profit and Loss account.
• Excellent leadership, interpersonal and communication skills.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• IT proficiency.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.

Desirable:

• Familiar with Property Management Systems.

Join Marriott International as a Housekeeping Supervisor!

At Marriott, we strive to create an inclusive environment that welcomes diversity and fosters a culture of respect and opportunity. As a Housekeeping Supervisor at W Riyadh, you will play a crucial role in maintaining high standards of cleanliness and organization throughout our hotel.

Key Responsibilities:

• Inspect guest rooms, public areas, and the pool after cleaning to ensure quality standards.
• Manage daily housekeeping activities and document any discrepancies.
• Act as a liaison among various departments including Front Office and Engineering.
• Assist in hiring, training, and supervising housekeeping staff.
• Commit to safety and security policies, reporting any issues effectively.
• Engage with guests to provide exceptional service and address any needs.

Preferred Qualifications:

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• Supervisory experience is highly preferred.

We invite you to bring your unique experiences and talents to our dynamic team, where innovation and creativity thrive. Together, let’s redefine the hospitality experience.