Receptionist Jobs in Riyadh

• Provide professional, friendly, and engaging service to all guests.
• Assist in all operations of the Spa, including knowledge of the complete Spa menu.
• Guide guests with the use of sauna, steam, and spa facilities.
• Inform guests about products and retail sales.
• Maintain product stock levels and ensure displays meet our quality standards.
• Adhere to safety and sanitation policies and report any malfunctions or hazards.
• Participate in pre-shift briefings and assist in keeping areas clean and organized.
• Perform additional duties as assigned.

• Must be a Saudi National.
• Preferred experience in Spa or Hospitality, with a minimum of 1 year in a 5* hotel spa or luxury stand-alone Spa.
• Strong administrative skills, including proficiency in Excel.
• CPR and First Aid certification are preferred.
• Exceptional communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable and responsible with the ability to focus on guest needs.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area

• Greet and meet visitors with courtesy, directing them to the relevant person or department.
• Support in-house members with general organizational tasks as required.
• Manage incoming telephonic conversations and respond swiftly to inquiries.
• Update calendars and schedule meetings for team members.
• Provide basic information about the company through various communication channels.
• Perform clerical duties such as filing, photocopying, and faxing as needed.

• Strong written and verbal communication skills.
• Proficiency in MS Office applications.
• Excellent organizational and multitasking abilities.
• Ability to prioritize tasks effectively.
• Understanding of corporate culture and professional presentation skills.

• Service: Manage scheduling, admission and billing processes for patients.
• Waiting Room Assistance: Ensure cleanliness and organization of the waiting area, provide patient support, and manage necessary supplies.
• General Responsibilities: Implement good patient care practices, manage communications, and promote a positive team environment.

• Minimum 1 year of experience in a relevant field.
• Strong focus on patient care and customer service.
• Excellent verbal and interpersonal communication skills.
• Fluency in English is mandatory.
• Well-groomed appearance and the ability to multitask effectively.

• Greet and assist guests during the booking process with personalized service.
• Represent Stella Stays and create a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Provide VIP treatments, guest gifts, and personalized touches to enhance guest satisfaction.
• Resolve guest issues positively and promptly.
• Support the guest experience and reservations team with on-ground assistance.
• Train new team members and prepare training manuals and SOPs.
• Facilitate community meetings for engagement and collaboration.
• Manage cleanliness, organization, and supplies of units for a consistent guest experience.
• Collaborate with various departments and maintain relationships with staff and vendors.

• High school diploma or equivalent. Further education in hospitality is preferred.
• Proven customer service experience with a strong focus on excellence.
• Excellent verbal and written communication skills in Arabic and English.
• Strong organizational abilities, attention to detail, and multitasking skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Basic computer skills, including proficiency in Microsoft Office.
• A passion for the hospitality industry and a desire for professional growth.

• Front Desk Coordination: Greet clients and visitors, manage a tidy reception area, and handle incoming calls and inquiries.
• Client Service: Ensure exceptional client service by addressing inquiries, assisting with appointments, and facilitating communication between clients and staff.
• Administrative Support: Assist with scheduling, managing calendars, preparing communications, and handling various administrative tasks.
• Problem Solving and Creativity: Display proactive thinking and creativity to handle unexpected situations.
• Reliability and Punctuality: Maintain a consistent work schedule and demonstrate dependability.
• IT Support: Issue guest Wi-Fi access and troubleshoot basic IT issues.
• Office Access: Monitor and control access to the office premises.
• Meeting Room Booking: Manage the booking process for meeting rooms and coordinate catering requirements.
• Courier Management: Handle courier accounts and daily mail deliveries.

• Attention to detail
• Excellent organizational and multitasking abilities
• Strong interpersonal skills

• Minimum 3 years' experience in a corporate Reception position

• Front Desk Management: Greet and assist visitors, clients, and staff in a professional manner.
• Phone Handling: Answer and direct incoming calls; take messages when necessary.
• Scheduling & Appointments: Manage meeting rooms, visitor appointments, and staff calendars if required.
• Mail & Deliveries: Receive, sort, and distribute incoming mail and packages.
• Visitor Logs: Maintain security and sign-in procedures for all visitors.
• Office Supplies: Monitor and request replenishment of front office supplies.

Condition : 

-Saudi

-Experience in the medical field of no less than  a year 

-The ability to work under pressure 

Tasks :

-Receiving patients 

-Scheduling appointments 

-Organizing the clinic's operations 

-The ability to solve problems

-The ability to deal with patient complaints