Receptionist Jobs in Riyadh

• Manage day-to-day operations related to customer interactions to ensure service continuity.
• Identify and contribute to process improvement opportunities by applying best practices.
• Prepare accurate reports for Customer Relationship Management (CRM) to meet company standards.
• Maintain and record customer information and feedback in the CRM system.
• Coordinate with relevant departments to address customer inquiries.
• Support customer satisfaction and loyalty programs in accordance with AJVA and FORD standards.
• Develop effective relationships with colleagues to achieve team performance objectives.
• Adhere to departmental policies and procedures to ensure consistent work quality.
• Comply with safety, quality, and environmental management policies.

• 0-3 years of experience in Customer Relations or a related field.
• Bachelor’s Degree in Business Management, Marketing, or a relevant field.

• Welcoming and registering visitors professionally.
• Managing incoming calls and emails.
• Coordinating with security and site teams.
• Maintaining visitor logs and basic reports.

• Fluent in English (spoken and written).
• Good computer skills (MS Office, email handling).
• Professional appearance and communication skills.
• Ability to handle visitors, calls, and basic security coordination.
• Prior experience in reception or security roles is an advantage.

• Conducting check-in/out inspections.
• Overseeing inventory management and stock counts.
• Supervising the maintenance and cleaning teams.
• Coordinating repairs and maintenance timely.
• Preparing reports on property operations and guest feedback.
• Handling guest requests efficiently.
• Managing incoming and outgoing communications.
• Maintaining the reception area’s appearance.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in property management systems.
• Ability to work independently in a fast-paced environment.

• Greet and welcome visitors, students, and parents professionally.
• Answer phone calls, manage inquiries, and direct them to the appropriate departments.
• Maintain a clean and organized reception area.
• Manage daily attendance logs and appointment schedules.
• Assist with student registration and basic administrative tasks.
• Coordinate with different departments to ensure smooth workflow.
• Handle incoming and outgoing documents and deliveries.

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Attention to detail and ability to work under pressure.
• Basic computer skills (MS Office, email, scheduling tools).
• Customer-service oriented mindset.

• Bachelor's degree in any related field.
• Previous experience in front desk, customer service, or administration is preferred.
• Saudi nationality is a must.
• Availability to work the 1 PM – 9 PM shift.

• Excellent communication skills and a proactive approach to understanding guests' needs.
• Exceptional customer service skills and problem-solving ability.
• Good level of reading, writing, and spoken English.
• Computer skills, including Microsoft Word, Excel, and PowerPoint.
• Experience with Spa Booking Software and the Opera system.

• Competitive basic salary and tax-free environment.
• Housing and transportation are provided.
• 30 days of vacation and 10 public holidays per year.
• Paid home leave tickets.
• Complimentary employee meals and medical insurance.
• Opportunities for growth and development.

We are seeking a professional Receptionist to serve as the first point of contact for our organization, greeting visitors and clients with a warm and welcoming demeanor while managing front desk operations efficiently. The ideal candidate will handle incoming calls, schedule appointments, manage correspondence, and maintain accurate visitor logs while ensuring the reception area remains organized and presentable at all times. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively while providing exceptional customer service and administrative support to various departments within the company.

• Greeting and welcoming guests as soon as they arrive at the office.
• Directing visitors to the appropriate person and office.
• Answering, screening, and forwarding incoming phone calls.
• Ensuring the reception area is tidy and presentable.
• Providing basic and accurate information in-person and via phone/email.
• Receiving, sorting, and distributing daily mail/deliveries.
• Maintaining office security by following safety procedures.
• Ordering front office supplies and keeping inventory of stock.
• Updating calendars and scheduling meetings.
• Arranging travel and accommodation and preparing vouchers.
• Keeping updated records of office expenses and costs.
• Performing other clerical receptionist duties such as filing, photocopying, and faxing.

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• High school degree; additional certification in Office Management is a plus.

• Welcoming and Registering Guests: Greeting guests upon their arrival and facilitating the check-in and check-out processes efficiently.
• Customer Service: Responding to guests' inquiries, requests, and concerns professionally and providing information about hotel services and tourist attractions.
• Managing Reservations: Allocating suitable rooms for guests and managing booking and cancellation processes.
• Administrative Responsibilities: Processing payments, maintaining accurate records, managing phone calls, and receiving mail and messages.
• Coordinating with Other Departments: Collaborating with housekeeping and maintenance teams to ensure a seamless and integrated experience for guests.
• Maintaining the Reception Area: Ensuring that the reception desk is clean, tidy, and organized at all times.

• Communication and customer service skills.
• Problem-solving skills.
• Good organizational skills.
• Familiarity with hotel software.
• Attention to detail.

• Previous experience in customer service or reception in the hotel sector.
• Proficiency in verbal and written communication skills.
• Good knowledge of hotel management systems.
• Ability to work under pressure.
• English or other languages would be an additional advantage.

• Customer Reception: Welcoming customers upon their entry to the salon and providing initial assistance and guidance based on the required service.
• Reservation Management: Answering phone calls and emails, coordinating appointments, and confirming or modifying reservations.
• Providing Information: Clarifying the services offered in the salon, and giving customers information about promotions, products, and prices.
• Payment Processing: Carrying out calculations and processing payments in cash or via cards.
• Staff Schedule Coordination: Organizing the work schedule for technicians based on appointments and reservations to ensure fair distribution and efficiency in work.
• Record Keeping: Maintaining and regularly updating the customer database.
• Maintaining Cleanliness and Order: Ensuring that the reception area is always clean and tidy.
• Communication with Management: Providing periodic reports on customer satisfaction levels and any issues the salon may face.
• Responding to Customer Inquiries: Handling inquiries and complaints professionally and resolving issues promptly.