Receptionist Jobs in Riyadh

• Greet and welcome visitors warmly.
• Answer, screen, and direct incoming phone calls efficiently.
• Manage meeting room bookings and ensure the reception area is well-maintained.
• Receive, sort, and distribute daily mail and deliveries.
• Perform basic administrative duties including data entry, filing, and correspondence.
• Assist other departments with administrative tasks as needed.
• Maintain accurate visitor logs and comply with security procedures.

• Proven work experience as a receptionist, front office representative, or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exhibit a professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners alike.
• Register guests and guide them through digital check-in/check-out procedures for a seamless experience.
• Enhance the guest experience by providing VIP treatments, guest gifts, and personalized touches.
• Responsively address and resolve guest issues in a positive and timely manner.
• Support the guest experience and Reservations team with on-ground assistance while maintaining a positive company culture.
• Train and support new team members.
• Prepare the training manuals and Sops for the team.
• Coordinate and facilitate community meetings to encourage engagement and collaboration.
• Acquire comprehensive knowledge of all buildings and units within your purview.
• Maintain unit cleanliness, organization, and supplies to ensure a consistent guest experience.
• Foster relationships with building staff, vendors, and cross-functional teams.
• Collaborate with various departments to identify and implement solutions for operational efficiency and guest satisfaction.
• Effectively manage inventory, supplies, and equipment to support operations.

• High school diploma or equivalent, with further education in hospitality or customer service preferred.
• Proven customer service experience in a similar role.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills, including proficiency with Microsoft Office and property management systems.
• Passion for the hospitality industry and a desire to grow and develop professionally.

Job Title: Luxury Cafe Hostess / Receptionist / Host

Location: Laysen Valley, Riyadh, Saudi Arabia

Starting Salary: SAR 4200 to SAR 5000 (Full package / Live Out)

Company Profile: Visit **************************

Job Summary: We are seeking a highly presentable and professional receptionist/hostess to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.

Key Responsibilities:

• Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
• Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.
• Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
• Maintain an organized and tidy reception area.
• Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
• Assist with special events and occasional administrative tasks, as needed.

Qualifications:

• Can comfortably wear western business attire
• Strong communication skills in both English and Arabic
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

1/ Work from 4 PM to 12 AM
2/ Has a strong and professional personality
3/ Familiarity with computers and customer service
4/ English language is preferred
5/ Able to start immediately

Tasks and Responsibilities:

• Receiving phone calls from clients and answering their inquiries with courtesy and professionalism.

• Scheduling appointments and patient bookings via phone or in-person visits, and entering them into the electronic system.

• Welcoming patients and visitors to the clinic and directing them as needed.

• Registering new patient data and accurately updating current patient information.

• Transferring calls or inquiries to departments or specialized doctors.

• Following up on client complaints and feedback and resolving or escalating them to management.

• Confirming appointments and sending reminders to patients as needed.

• Managing payment processes and issuing invoices and receipts.

• Maintaining the confidentiality of medical information and adhering to quality standards and customer service.