Technical Support Jobs in Saudi Arabia

Join Saudi Ground Services as a Customer Service Agent!
Saudi Ground Services (SGS) is dedicated to providing efficient and safe ground-handling of passengers and aircraft throughout Saudi Arabia. As a Customer Service Agent, you will play a crucial role in ensuring a flawless travel experience for airline passengers, from check-in to take-off.

About Us
Our commitment extends across all 28 airports in the Kingdom, delivering compassionate face-to-face passenger services while managing complex behind-the-scenes operations to keep aircraft flying on-time.

Your Role
In this role, you will be the 'Face of a Nation', engaging directly with passengers and representing our brand with excellence. Your responsibilities will include:

• Providing high-quality customer service at all times
• Assisting passengers with inquiries and needs
• Ensuring the smooth handling of passenger check-in processes

Why Work with Us?
At SGS, we offer a diverse range of career opportunities within Terminal Operations, Airside, Technical Services, and HQ support teams. This is your chance to grow with a dynamic market-leading business that values its employees.

We encourage you to explore our current vacancies and find out what it's like to work for SGS.

About Saken Company
Saken is a leading residential compounds management and operations company based in Jubail, Saudi Arabia, providing premium living environments supported by hospitality, facility management, and smart technology solutions. Our focus is on ensuring comfort, safety, and efficiency for every resident through innovation and reliable service.

Position: IT Technician
Location: Jubail, Saudi Arabia
Type: Full-Time

About the Role
We are looking for a motivated and detail-oriented IT Technician to support our IT Engineer in managing and maintaining all technology systems across Saken’s residential compounds. The role involves hands-on technical support, system monitoring, and assisting in implementing smart technologies that enhance connectivity and operational efficiency.

Key Responsibilities

• Assist the IT Engineer in installing, maintaining, and troubleshooting servers, routers, switches, and network systems.
• Support residents and staff with hardware, software, and connectivity issues.
• Perform regular system checks, updates, and preventive maintenance.
• Monitor and maintain CCTV, access control, intercom, and smart gate systems across compounds.
• Ensure consistent and reliable Wi-Fi and internet performance in residential and operational areas.
• Provide support for POS systems, printers, and F&B technology within the compounds.
• Document all IT activities, asset movements, and incident reports.
• Collaborate with the IT Engineer on system upgrades, integrations, and digital transformation projects.
• Follow IT security protocols to protect company and resident data.

Qualifications

• Diploma or Technical Certificate in Information Technology, Computer Systems, or Networking.
• 2–4 years of experience in IT support or technical maintenance, preferably within compounds, hospitality, or facility management.
• Knowledge of LAN/WAN, routers, switches, and basic server administration.
• Experience with CCTV, access control, and network-based systems is a plus.
• Strong troubleshooting, communication, and teamwork skills.
• Ability to manage multiple tasks and work under the supervision of the IT Engineer.

Why Join Saken?
At Saken, you’ll join a growing organization that integrates technology with lifestyle. Working alongside our IT Engineer, you’ll help maintain the backbone of our smart compound systems, ensuring reliable and secure connectivity for all residents and staff.

Introduction: Fayyaz Car Rental Company is pleased to announce its need for employees in the Customer Service Department. We are looking for outstanding individuals to work full-time in a dynamic and friendly environment.

Responsibilities:

• Providing support and assistance to customers.
• Responding to customer inquiries efficiently.
• Organizing the receipt and delivery of cars.
• Working to improve the customer experience.

Requirements:

• Saudi nationality.
• Experience in the same field is preferred.
• Excellent communication skills.
• The ability to work as part of a team.

Location: Jubail - Khobar - Riyadh
Salary: Starts from 4500 riyals + commissions.

Join the amazing Extra team
Would you like to be part of our ongoing success? At Extra, we are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Experience of no less than 10 years in machinery maintenance, good experience in the maintenance of machines and buildings (civil, mechanical, electrical, and plumbing), proficiency in English (speaking and writing), proficiency in reading mechanical drawings and hydraulic diagrams, for those who find themselves, contact via WhatsApp at 05********.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide excellent customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work within a team.
• High level of professionalism.

Join the team of Azhar Majid Foundation for Design as a Customer Service Specialist!

We are looking for a dynamic and passionate person to work in the field of customer service, where you will provide support and assistance to customers regarding the interior design services we offer.

Requirements:

• Proficient in using computer software.
• Well-groomed with good customer handling skills.
• Experience in the field of interior design is required.

Application Deadline: Open until sufficient candidates are found.

To apply, please attach your CV and send it to the email, mentioning the job title in the subject.

The Northern Fantasy Transport Foundation is looking for a distinguished Customer Service Specialist to join its team. Your job responsibilities will include developing performance and quality standards in customer service as well as contributing to updating service procedures and ensuring customer satisfaction.

Main Tasks:

• Identifying performance indicators and quality systems in customer service.
• Participating in the development of customer service procedures and manuals.
• Analyzing data related to customer satisfaction and identifying patterns and trends.
• Preparing specialized documents and reports.

Qualifications Required:

• Bachelor's degree in specific fields such as customer service, public relations, or executive secretarial.
• Practical experience of not less than 3 years in the field of customer service.

Required Skills:

• Customer service
• Customer experience management
• Achieving and monitoring quality
• Report preparation

The applicant for the job must be female, and it is preferred to be proficient in a number of languages such as Arabic and English.

Join our team as a Customer Service Representative. We are looking for someone with effective communication skills and a passion for customer service to join our leading company in the field of linens in Buraidah. You will be part of a dynamic work environment where you can use your communication skills and time management techniques to achieve our goals. Requirements: Effective communication skills. Experience with Excel sheet / Microsoft Office. Ability to work under pressure and organize time. Ability to work shifts. The mission and salary will be determined after the interview.

Join Our Team as a Customer Service Specialist!
Al Mawahib Office is seeking a dedicated and committed individual to join our customer service team located in Dammam. As a Customer Service Specialist, you will play a crucial role in providing exceptional service and understanding our clients' needs in the recruitment sector.

Key Responsibilities:

• Provide outstanding service to our customers, understanding their needs and requirements.
• Manage inquiries and complaints efficiently and professionally.
• Interact with clients via phone, email, or in-person.
• Develop and implement successful recruitment strategies.

Qualifications and Experience:

• Proven experience in customer service and recruitment.
• Excellent communication skills in Arabic and English.
• Strong negotiation and problem-solving abilities.
• Ability to work under pressure in a dynamic environment.

If you believe you have the required skills and experience, please send your CV to j@*********** with the subject line 'Customer Service Specialist'. We look forward to welcoming you to our exceptional team!

Join ChampionX as a Customer Service Representative!
We are looking for an enthusiastic individual to manage customer inquiries and coordinate logistic activities within our Dammam office. This temporary role requires strong communication and organizational skills along with the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Process customer orders accurately and confirm with clients.
• Monitor purchase and sales orders to ensure timely fulfillment.
• Enter and manage customer orders in our ERP system.
• Provide regular shipping updates and resolve delivery issues.
• Ensure compliance with company policies, including VAT and E-invoicing regulations.
• Participate in reporting and stakeholder communications.

Qualifications:

• Diploma or bachelor’s degree in a relevant field.
• Minimum of 2 years experience in a similar role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Fluent in English; Arabic is a plus.

At ChampionX, we value a diverse workplace and encourage applications from all backgrounds. Be part of a team committed to sustainability and continuous improvement!

We are looking for an active and passionate customer service employee to join our team at an electronic games and sports center. The employee will be responsible for receiving customers of various ages (children and adults) and providing the necessary support during their experience inside the center, in addition to the technical assistance related to games and computer devices.

Join the amazing Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Able to work as part of a team.
• High level of professionalism.

Join the wonderful Extra team
Do you want to be part of our ongoing success? We at Extra are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively solve problems and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

Technical support and problem solving in the field of telecommunications
At Al-Jiraisi Computer Services, we are looking for a specialized telecommunications technician to join our wonderful team. You will be responsible for providing technical support and assistance to employees and clients in solving telecommunications issues.

Responsibilities:

• Installation and maintenance of communication systems (VoIP and data networks).
• Periodic inspection of systems to ensure good performance.
• Repairing defects and following up on technical issues.
• Documenting system settings and maintenance.
• Keeping up with the latest technologies and providing suggestions for improvement.
• Quickly responding to customer requests and reducing outages.

Requirements:

• Bachelor's degree in telecommunications and information technology or any related field.
• One year of practical experience in technical support.
• Advanced skills in matters related to police, wired and wireless communications, equipment.
• Fluency in Arabic and English.

If you are looking for an opportunity to make a real impact in a dynamic work environment, we would love to hear from you!

Join Our Team as a Customer Service Specialist!
At Emdad By Elm, we are dedicated to enhancing customer satisfaction and loyalty. We are looking for a Customer Service Specialist who will play a critical role in providing exemplary service to our clients. This position focuses on creating a welcoming atmosphere and ensuring customers receive comprehensive support and accurate information about our services.

Key Responsibilities:

• Greet customers warmly upon arrival, ensuring a professional and friendly first impression.
• Listen actively to customer inquiries and provide accurate and timely information regarding available services.
• Assist customers in navigating the organization’s offerings.
• Resolve customer inquiries and concerns promptly to ensure high customer satisfaction.
• Prepare basic reports in Excel tracking inquiries and customer feedback.
• Develop and present visually appealing presentations using PowerPoint.
• Collaborate with team members to enhance customer service practices.
• Utilize CRM tools to log interactions and track customer engagement.
• Participate in training opportunities to enhance service skills.

Requirements:

• 5-7 years of experience in customer service.
• Proficiency in Microsoft Excel (including pivot tables, VLOOKUP).
• Strong knowledge of Microsoft PowerPoint.
• Excellent communication skills.
• Ability to work independently and collaboratively.
• Strong organizational and time management skills.
• Cultural sensitivity and adaptability.
• Experience in gathering customer feedback.

Why Emdad By Elm?
As a subsidiary company of Elm, established in 2014, Emdad specializes in business solutions and delivers high-quality services, positioning itself to enhance growth and productivity for both individuals and organizations. Join us in making a practical impact!

Join Our Team as a Customer Service Representative!
At Shefaa Al Dawaa Company, located in Jeddah, we are dedicated to ensuring our customers receive exceptional care and support. As a Customer Service Representative, you will be central to this mission, engaging with customers across various communication channels.

Responsibilities:

• Respond to customer inquiries via phone, email, or in-person.
• Provide accurate information about our products and services.
• Handle complaints and resolve issues with professionalism and efficiency.
• Collaborate with internal teams to enhance customer satisfaction.
• Maintain accurate records of customer interactions.

Qualifications:

• Excellent communication and interpersonal skills.
• Fluency in Arabic (English is a plus).
• Previous experience in customer service, retail, or pharmacy is preferred.
• Strong problem-solving skills and attention to detail.
• Positive attitude and a team-oriented mindset.

If you are passionate about customer service and want to be a part of a supportive team, we encourage you to apply!