Technical Support Jobs in Saudi Arabia

We are looking for an electronic device maintenance employee to join our team, to work in the field of programming and maintaining Dash Cam devices and GPS Tracking Devices. This job is suitable for candidates at the beginning of their careers or those with limited experience who wish to develop their technical skills in a practical work environment. The tasks include: 1. Inspecting and diagnosing faults in electronic devices. 2. Programming and setting up Dash Cam devices and tracking devices. 3. Performing maintenance and repair work. 4. Testing devices after maintenance. 5. Continuous learning and dealing with new technologies. Skills: 1. Good level of English. 2. Technical background (Electronics / IT / Communications). 3. University degree or technical diploma or recent graduate. 4. No experience required (training available). 5. Willingness to learn and grow in the technical field. 6. Commitment and discipline at work.

NAS Petroleum Company announces job opportunities in the field of customer service:
We offer you the opportunity to join our integrated team that seeks to provide the best services to customers. The team aims to enhance the level of service, professionalism, and high performance.

Responsibilities:

• Providing support to customers and responding to their inquiries.
• Resolving customer issues professionally and effectively.
• Documenting calls and recording all important notes.

Requirements:

• The applicant must be of Saudi nationality.
• Good communication and organizational skills.
• Commitment to writing the job title in the subject line of the email when applying.

Benefits:

• Professional work environment.
• Opportunities for professional development.
• Salaries and benefits to be determined after the interview.

Join our team at a company specialized in the plastic materials industry as a Customer Service Specialist!
We are looking for outstanding individuals to join our team in both Riyadh and Al-Qassim. As a customer service specialist, you will be responsible for a range of tasks that contribute to improving the customer experience and increasing their satisfaction.

Job Tasks:

• Receiving customer inquiries and responding to them professionally.
• Following up on customer requests and resolving issues.
• Coordinating with internal departments to ensure customer satisfaction.
• Documenting notes and improving the customer experience.
• Managing and activating social media platforms, managing the company's LinkedIn page.
• Publishing content and news related to the company, its products, and events.
• Preparing weekly reports and submitting them to the CEO.

Requirements:

• A diploma or bachelor's degree in marketing, business administration, or equivalent.
• Work experience of 0 - 2 years.
• High communication skills.
• Fluency in English.
• Proficiency in computer usage.
• Previous experience in customer service is preferred.
• The ability to work under pressure.

Don't miss this opportunity, and apply now to join our team.

Join our team as a Customer Service Specialist!
A leading company in the field of maintenance and buildings announces the availability of a Customer Service Specialist position in Buraidah, Al-Qassim region. We are looking for candidates with high qualifications and strong communication skills.

Responsibilities:

• Receiving customer inquiries and responding effectively.
• Following up on maintenance requests and coordinating with the relevant teams.
• Providing necessary support to customers to ensure their satisfaction.
• Recording data and preparing reports.

Qualifications:

• The applicant must have a high school diploma or higher.
• Good communication skills.
• The ability to deal with customers and solve problems.

Benefits:

• Salary of 4000 Riyals.
• Registration in social insurance.
• Suitable work environment.

Join Our Team as a Customer Service Agent!
At Ninja, we are looking for dynamic individuals to join our team as Customer Service Agents. Be the frontline representative dedicated to providing exceptional support and ensuring customers have a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, maintaining a friendly and professional demeanor.
• Assist customers with their issues regarding orders, product information, and service-related queries.
• Listen to customers' concerns and provide effective solutions in a timely manner.
• Document customer interactions accurately and maintain up-to-date records in the CRM system.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Collaborate with other departments to address customer needs and improve service delivery.
• Participate in training sessions to enhance product knowledge and service skills.
• Contribute feedback and ideas to improve the customer service process.

Requirements:

• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in a customer service role, preferably in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software and CRM systems.
• Ability to work independently and as a part of a team.
• Willingness to learn and adapt to new processes effectively.

Join our dynamic team as an IT Support Technician at Saudi Company For Hardware - SACO!

As a leading company in the home improvement retail sector, SACO is looking for a dedicated IT Technician to provide first-level technical support in our retail stores across Saudi Arabia. In this role, you will ensure the smooth operation of retail technology systems, resolving incidents, and supporting our staff effectively.

Key Responsibilities:

• Provide L1 technical support for retail systems including POS, payment devices, and end-user devices.
• Manage incidents and service requests using our ITSM ticketing system.
• Troubleshoot technical issues related to store IT systems and escalate complex problems as needed.
• Support daily operations of POS terminals and troubleshoot transactions and connectivity issues.
• Assist with the maintenance and setup of store IT infrastructure.
• Document troubleshooting steps and maintain knowledge base articles.
• Collaborate with store teams to resolve IT-related challenges.

Required Qualifications & Skills:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1-3 years of experience in IT support, preferably in retail environments.
• Technical knowledge of POS systems and retail tech.
• Familiarity with ITSM ticketing systems.
• Strong communication skills and ability to multitask in a fast-paced environment.

Preferred Qualifications:

• Experience with Retail POS systems like Retail Pro or Oracle Retail.
• Understanding of ERP integrations (SAP or similar).
• Knowledge of ITIL service management practices.

Join Our Team!
The Fast Buildings Company for Contracting is looking for an Engineer / IT Technician and Surveillance Cameras to join our team in Hail City. If you have experience in the field of information technology and wish to work in a professional and dynamic environment, we invite you to submit your application.

Responsibilities:

• Installation and maintenance of network and IT systems.
• Operation of CCTV systems and NVR/DVR devices.
• Support and maintenance of ATM machines.
• Troubleshooting technical issues efficiently.

Requirements:

• Previous experience in the relevant field.
• Ability to solve technical problems.
• Skills in dealing with systems and networks.

To apply:
Please send your CV mentioning the job title to the listed email.

Join Nestlé as a Customer Service Agent!

As a leading global food and beverage company, Nestlé is dedicated to enhancing the quality of life for everyone and their families. We are looking for a passionate Customer Service Agent to be part of our dynamic team in Jeddah.

Position Summary:
In this role, you will interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. You will act as a liaison between customers and the company, assisting with complaints, orders, billing, and account inquiries.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries in a timely and professional manner in both Arabic and English.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer complaints and issues effectively, ensuring a positive customer experience.
• Document all customer interactions accurately in the system.
• Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.
• Participate in training and development activities to enhance skills and knowledge.

Qualifications & Requirements:

• Diploma or Bachelor’s degree.
• Preferably previous experience in a customer service or call center role.
• Excellent English language skills.
• Proficient in using computer systems and software.

Job Announcement | IT Technician
Location: Jeddah – Kingdom of Saudi Arabia
Company: Iqna'a Real Estate Company

Iqna'a Real Estate Company announces the availability of a job vacancy for the position of IT Technician, to join the team and support the technical and operational infrastructure of the company.

Tasks and Responsibilities:

• Providing technical support to users of systems and devices within the company.
• Maintenance of computers, printers, networks, and troubleshooting technical issues.
• Monitoring attendance and departure systems and the associated devices.
• Managing user accounts on internal systems (such as ERP / Odoo).
• Supporting the integration of devices and various systems.
• Coordinating with service providers when needed.
• Contributing to the improvement of the efficiency of the information technology infrastructure.

Conditions and Requirements:

• The applicant must be a Saudi national.
• Diploma or Bachelor's degree in information technology or a related field.
• Practical experience of at least one year in technical support.
• Good knowledge of networks, devices, and operating systems.
• Strong problem-solving skills and ability to deal with users.

Benefits:

• Monthly salary ranging from 5,000 to 6,000 Saudi Riyals (determined after the interview).
• Health insurance for the employee.
• Annual bonuses based on performance evaluation.
• Professional work environment and professional development opportunities.

Join Our Team at Dr. Tooth Clinic
We are seeking a dedicated Customer Services Specialist to enhance our customer support team at our clinic located in Khobar. This role is essential in providing professional and friendly service to our valued patients.

Key Responsibilities:

• Assist patients with inquiries and scheduling appointments.
• Provide information and support to ensure a positive experience.
• Handle customer concerns and feedback efficiently.

Requirements:

• Proven experience in customer service.
• Immediate availability to start work.
• Strong communication and interpersonal skills.
• A high school diploma or equivalent.

If you are passionate about delivering exceptional service and meet the above requirements, we encourage you to apply!

Join Our Team as a Customer Service Agent!
At Ninja, we are looking for dynamic individuals to join our team as Customer Service Agents. Be the frontline representative dedicated to providing exceptional support and ensuring customers have a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, maintaining a friendly and professional demeanor.
• Assist customers with their issues regarding orders, product information, and service-related queries.
• Listen to customers' concerns and provide effective solutions in a timely manner.
• Document customer interactions accurately and maintain up-to-date records in the CRM system.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Collaborate with other departments to address customer needs and improve service delivery.
• Participate in training sessions to enhance product knowledge and service skills.
• Contribute feedback and ideas to improve the customer service process.

Requirements:

• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in a customer service role, preferably in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software and CRM systems.
• Ability to work independently and as a part of a team.
• Willingness to learn and adapt to new processes effectively.

Job Announcement | IT Technician
Location: Jeddah – Kingdom of Saudi Arabia
Company: Iqnaa Real Estate Company

Iqnaa Real Estate Company announces the availability of a job vacancy for the position of IT Technician, to join the team and support the technical and operational infrastructure of the company.

Tasks and Responsibilities:

• Providing technical support to system and device users within the company.
• Maintaining computers, printers, networks, and troubleshooting technical issues.
• Monitoring attendance and departure systems and their associated devices.
• Managing user accounts on internal systems (such as ERP / Odoo).
• Supporting connection operations between different devices and systems.
• Coordinating with technical service providers when needed.
• Contributing to improving the efficiency of the IT infrastructure.

Conditions and Requirements:

• The applicant must be a Saudi national.
• Diploma or Bachelor's degree in Information Technology or a related field.
• Practical experience of at least one year in technical support.
• Good knowledge of network systems, devices, and operating systems.
• Strong problem-solving skills and user interaction.

Benefits:

• Monthly salary of 5,000 to 6,000 Saudi Riyals (determined after the interview).
• Health insurance for the employee.
• Annual bonuses based on performance evaluation.
• Professional work environment and opportunities for professional development.

A team leader is required who possesses management skills and knowledge of technical program matters and public speaking, and has experience working during the Hajj season.

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

• Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
• Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
• Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
• Billing & Payments Support: Issue invoices and assist with billing processes.
• Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
• Minimum of 1 year experience in a clinical or healthcare setting is preferred.
• Strong communication and organizational skills.
• Proficient in computer use and clinic management software.
• Neat and well-groomed appearance.
• Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.