
Customer Services Specialist📣 Job Ad
in Omar Ali Babtain And Bros Co
about 14 hours ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al Khobar |
Join Our Team as a Customer Service Specialist
We are excited to announce an opening for the role of Customer Service Specialist at Omar Ali Babtain and Bros Co. This pivotal position seeks a motivated professional to enhance our service delivery and customer satisfaction. Your experience will contribute significantly to our commitment to excellence.
Roles & Responsibilities:
We are excited to announce an opening for the role of Customer Service Specialist at Omar Ali Babtain and Bros Co. This pivotal position seeks a motivated professional to enhance our service delivery and customer satisfaction. Your experience will contribute significantly to our commitment to excellence.
Roles & Responsibilities:
- Analyze demand variability and replenishment lead times to determine target inventory levels.
- Recommend replenishment strategies and set planning parameters to support inventory levels at all warehouses.
- Review replenishment requirements against forecasts and inventory levels to develop a replenishment plan.
- Model, analyze, and interpret inventory data, competitor data, and industry trends to support purchasing decisions.
- Plan and expedite work orders and purchase orders for e-commerce business products.
- Support E-Commerce sales and backorder resolution.
- Provide insights and recommendations for future season planning.
- Bachelor’s Degree in a planning or finance-related field.
- 35 years of experience, preferably in eCommerce.
- Solid understanding of financial measurements including sales, gross margin, and inventory turn.
- Experience with planning and business reporting applications is a plus.
- Proficiency with an ERP or DRP is required (NetSuite preferred).
- Eligibility for company matching 401k plan after 30 days of employment.
- PTO allowance.
- Healthcare Flexible Spending Account and Dependent Care Flexible Spending Account.
- Employee Assistance Program.
- Tuition Reimbursement Program.
- Employee discounts on automotive aftermarket accessories.
Requirements
- Requires 2-5 Years experience
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