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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Our Team as a Customer Service Specialist
We are excited to announce an opening for the role of Customer Service Specialist at Omar Ali Babtain and Bros Co. This pivotal position seeks a motivated professional to enhance our service delivery and customer satisfaction. Your experience will contribute significantly to our commitment to excellence.

Roles & Responsibilities:
  • Analyze demand variability and replenishment lead times to determine target inventory levels.
  • Recommend replenishment strategies and set planning parameters to support inventory levels at all warehouses.
  • Review replenishment requirements against forecasts and inventory levels to develop a replenishment plan.
  • Model, analyze, and interpret inventory data, competitor data, and industry trends to support purchasing decisions.
  • Plan and expedite work orders and purchase orders for e-commerce business products.
  • Support E-Commerce sales and backorder resolution.
  • Provide insights and recommendations for future season planning.
Requirements:
  • Bachelor’s Degree in a planning or finance-related field.
  • 35 years of experience, preferably in eCommerce.
  • Solid understanding of financial measurements including sales, gross margin, and inventory turn.
  • Experience with planning and business reporting applications is a plus.
  • Proficiency with an ERP or DRP is required (NetSuite preferred).
Benefits:
  • Eligibility for company matching 401k plan after 30 days of employment.
  • PTO allowance.
  • Healthcare Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Employee Assistance Program.
  • Tuition Reimbursement Program.
  • Employee discounts on automotive aftermarket accessories.

Requirements

  • Requires 2-5 Years experience

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