• Work collaboratively with your team to achieve common and individual goals.
• Assist customers in their purchasing decisions through effective relationship selling.
• Maintain up-to-date knowledge of The Brick’s products and services.
• Establish rapport with customers to thrive in a commission-driven sales environment.

• High school diploma or equivalent.
• Aged 18 years or older.
• Strong communication skills.
• Ability to multitask and stay organized.
• Willingness to learn new computer applications.
• Flexibility to work various shifts, including evenings and weekends.

• Comprehensive benefits package including Health, Dental, and Paramedical Services for you and your family.
• Competitive salary based on experience.
• Career advancement opportunities with ongoing personal and professional development.
• Employee discounts and a dynamic work environment.

Receptionist Required for a Ladies Salon – Khobar (Al Jaser District)

We are looking for a polite, customer-friendly, and organized employee to manage the daily reception operations within the salon.

Job Duties:
• Greeting and welcoming clients.
• Organizing and managing appointments.
• Processing payments and issuing invoices.
• Following up on bookings and responding to customer inquiries.
• Monitoring product inventory and assisting with periodic stocktaking.
• Contributing to social media photography and marketing.

Requirements:
• Previous experience in reception or customer service (preferably in a ladies' salon).
• Excellent communication skills.
• Proficiency in using social media platforms.
• Organized and committed personality.
• Proximity to Al Jaser district in Khobar is preferred.

Working Hours:
• Monday to Wednesday: 2 PM – 10 PM.
• Thursday to Saturday: 1 PM – 10 PM.
• Weekly Off: Sunday.

Salary:
💰 4,000 SAR per month.

To apply, please send your CV.

Customer Support Agent

Location

Khobar, Saudi Arabia

About NowPay

NowPay is a leading fintech company focused on improving financial wellness by providing innovative earned wage access and financial solutions. We are committed to delivering exceptional customer experiences and helping our users access financial services with confidence and ease.

Position Summary

We are seeking a Customer Support Agent to join our team and serve as the first point of contact for our customers. The ideal candidate will have previous experience in a banking call center environment and possess excellent communication, problem-solving, and customer service skills.

The Customer Support Agent will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a seamless customer experience across all communication channels.

Key Responsibilities

• Respond to customer inquiries via phone calls, emails, chat, and other support channels.

• Provide accurate information regarding NowPay products, services, and processes.

• Resolve customer complaints and issues in a professional and timely manner.

• Escalate complex cases to the relevant internal departments and follow up until resolution.

• Maintain high levels of customer satisfaction and service quality.

• Document customer interactions and update records accurately in internal systems.

• Follow established customer support procedures and service standards.

• Identify recurring customer concerns and provide feedback for process improvement.

• Collaborate with Operations, Product, and Partner Success teams to ensure efficient issue resolution.

• Meet individual and team performance KPIs, including response times, resolution times, and customer satisfaction metrics.

Qualifications & Requirements

• Diploma or Bachelor's degree in Business Administration, Finance, Communications, or a related field.

• Previous experience in a bank call center is mandatory.

• Minimum 1 year of experience in customer service, customer support, or contact center operations.

• Experience within the banking, fintech, or financial services industry is highly preferred.

• Excellent verbal and written communication skills in Arabic and English.

• Strong problem-solving and conflict-resolution abilities.

• Ability to handle customer interactions professionally and empathetically.

• Good computer skills and familiarity with CRM or ticketing systems.

• Strong organizational skills and attention to detail.

• Ability to work effectively in a fast-paced environment.

Working Schedule

• 5 working days per week.

• 2 days off per week.

• Working hours: 9:00 AM to 5:00 PM.

What We Offer

• Competitive salary package.

• Professional development and growth opportunities.

• Dynamic and collaborative fintech work environment.

• Opportunity to contribute to a rapidly growing company transforming financial wellness in the region.

If you have a passion for customer service and experience supporting customers in a banking environment, we would love to hear from you.

• Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guest bookings and queries professionally.
• Promote and upsell spa services and retail products.
• Follow the Spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of spa treatments, services, and products to advise guests appropriately.
• Record reservations and manage appointment schedules.
• Perform confirmation calls and check guests in and out, adhering to payment and cash handling procedures.
• Manage client profiles and prepare daily reports in accordance with SOP.
• Stay informed on resort activities and promote them to guests.
• Handle guest queries and complaints efficiently and professionally.
• Ensure the working environment is clean and organized.
• Monitor supplies and towels, ensuring readiness for guests.

About the Role

Richemont is seeking experienced Sales Associates to join the Cartier boutique in Khobar. This role involves engaging with clients to provide personalized luxury experiences, sharing the craftsmanship behind Cartier creations, and contributing to the boutique's success. As a Sales Associate, you will be responsible for driving sales, building client relationships, and supporting daily boutique operations while upholding Cartier's values.

Key Responsibilities

• Deliver exceptional client experiences aligned with Cartier's service standards.
• Achieve sales objectives through consultative selling and in-depth product knowledge.
• Identify and convert clienteling opportunities by developing client profiles and scheduling appointments.
• Cultivate lasting client relationships to foster loyalty to the Maison.
• Manage and grow a client portfolio to enhance engagement and sales potential.
• Execute CRM actions to strengthen client connections and encourage repeat business.
• Represent Cartier as an Ambassador during client events and activations.
• Maintain operational compliance with all boutique procedures and policies.
• Ensure accurate stock management, participate in inventory, and maintain boutique presentation.
• Embody Cartier's values and contribute to a collaborative team environment.
• Support colleagues to achieve shared goals and deliver a seamless client experience.

Qualifications and Requirements

• Strong selling skills and a commitment to service excellence.
• Fluent communication in both Arabic and English.
• Ability to leverage product knowledge and curiosity to engage clients.
• Effective time management and multitasking capabilities in a dynamic environment.
• Meticulous attention to detail.
• A positive, team-oriented mindset.
• Experience required: 2-5 years.

Required Skills

• Sales
• Clienteling
• Product Knowledge
• Time Management
• Multitasking
• Attention to Detail
• Teamwork

Work Environment and Location

This is a full-time position. The role is based in Khobar, with other locations including Riyadh mentioned. You will be part of a community that values connection, collaboration, and collective spirit, contributing to a legacy of creativity within an energizing environment.

Next Steps

Selected candidates will receive an introductory call from the Talent team. Subsequent steps may include interviews with the Boutique and Retail Management Team, as well as HR, conducted via video or in-person.

• Greeting clients and answering their inquiries.
• Presenting products and explaining their features.
• Achieving set sales targets.
• Following up with clients and building long-term relationships.

• 1-3 years of sales experience, preferably in the furniture sector.
• Excellent communication and persuasion skills.
• Ability to achieve sales targets.
• Proficiency in computer skills and Microsoft Office applications.
• Excellent interpersonal skills and customer service abilities.

About the Role

Falcons Code Trading Company, a Saudi establishment serving the oil, gas, and industrial sectors across the Kingdom, announces a vacancy for a Sales Specialist. Founded by young Saudi professionals with over a decade of experience, the company is committed to delivering services that meet stringent international standards. This full-time, office-based role is crucial for identifying and developing new business opportunities, fostering strong client relationships, and managing the sales process from inception to closure.

The Sales Specialist will play a pivotal role in driving growth by engaging with clients in the oil, gas, and industrial sectors, understanding their needs, and offering tailored solutions. This opportunity allows you to join a growing organization with a clear commitment to quality, reliability, and long-term partnerships, backed by a strong financial foundation and expertise in supplying civil and mechanical requirements for major projects.

Key Tasks and Responsibilities

• Identify and qualify new business opportunities within target sectors.
• Build and maintain strong, long-lasting client relationships.
• Manage the entire sales cycle, from initial research to closing deals.
• Conduct client meetings and site visits to understand project requirements and build trust.
• Prepare and deliver compelling sales proposals.
• Effectively coordinate with internal technical and procurement teams to ensure seamless service delivery.
• Provide accurate and timely responses to client inquiries and quotation requests.
• Maintain accurate sales records and diligently track sales pipeline and forecasts.
• Provide regular reports on market trends and competitor activities to support strategy.
• Collaborate closely with management to achieve sales targets and support key accounts.
• Contribute to the continuous improvement of sales processes and enhance customer satisfaction.
• Provide product/service training or briefings to clients and internal stakeholders as needed.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Engineering, or a related field, or equivalent practical experience.
• Ability to work at the company's headquarters in Khobar and travel to client sites as needed.
• Proven ability to collaborate effectively within a multicultural work environment.

Required Skills

• Strong communication and customer service skills, essential for building trust and understanding client needs.
• Proven sales and sales management capabilities, including lead generation and pipeline management.
• Track record of achieving revenue targets.
• Experience in B2B sales, particularly in the oil & gas or industrial sectors, is highly preferred.
• A strong understanding of trading, supply, or distribution processes for civil and mechanical products is a plus.
• Proficiency in using CRM tools and essential office software, including Excel, PowerPoint, email, and calendar tools.
• Excellent negotiation, presentation, and problem-solving skills.
• A results-oriented and integrity-driven approach to sales.

Work Environment and Location

This is a full-time role requiring presence at the company's headquarters in Khobar, Eastern Province, Saudi Arabia. The role also involves the need to travel to client sites as required.

• Support the team in meeting sales goals.
• Handle administrative tasks associated with event sales.
• Facilitate communication with clients to ensure outstanding service.

• A relevant degree in Marketing, Event Management, or Tourism Management.
• A minimum of 2 years of experience in hotel operations.
• Excellent customer service skills and strong interpersonal abilities.

About the Role

IHG Hotels & Resorts is seeking a dedicated Guest Service Agent to ensure guests have memorable experiences from arrival. This role is central to creating seamless transactions, providing local insights, and anticipating guest needs to foster a welcoming atmosphere. The Guest Service Agent acts as the primary point of contact, significantly contributing to guest satisfaction and loyalty.

Key Responsibilities

• Initiate memorable guest experiences with a welcoming approach.
• Acknowledge IHG Rewards Club members and returning guests in person or via phone.
• Process guest bookings, manage reservations, and handle payments.
• Ensure efficient and seamless check-in and check-out procedures.
• Anticipate guest needs and offer tailored recommendations to enhance their stay.
• Serve as a trusted point of contact for guest inquiries, including billing and local recommendations.

Qualifications and Requirements

• Strong communication skills for effective guest interaction regarding concerns and feedback.
• Excellent problem-solving abilities to address guest issues and create positive outcomes.
• Fluency in the local language is essential.
• Literacy and tech-savviness, including reading, writing, basic mathematics, and computer skills.
• Experience: 0-1 year.

Required Skills

• Communication
• Problem-solving
• Reading comprehension
• Writing proficiency
• Basic mathematical skills
• Computer literacy

Work Environment and Location

This full-time position is based in Al Khobar, Eastern Province, Saudi Arabia. IHG Hotels & Resorts is committed to fostering inclusive teams where diversity is valued. The company provides a supportive environment focused on colleague wellbeing.

Application Encouragement

Candidates who may not meet every single requirement but believe they would be a strong fit for this role are encouraged to apply.