Customer Services Jobs in Saudi Arabia

Role Overview

We are looking for a Social Media Manager to manage Nuzha’s social media presence end-to-end. This role is responsible for daily content planning, posting, engagement, and growing our online community across all platforms.

Key Responsibilities

• Manage daily posting across social media platforms (Instagram, TikTok, X, Snapchat, etc.)
• Create and schedule content (posts, stories, reels, short videos)
• Write engaging captions aligned with Nuzha’s brand voice
• Engage with followers, respond to comments and messages
• Monitor trends and adapt content to current topics
• Coordinate with hosts to feature experiences and user-generated content
• Track performance metrics (reach, engagement, growth)
• Collaborate with marketing and growth efforts when needed

Requirements

• Proven experience managing social media accounts
• Strong understanding of social media platforms and trends
• Ability to create content using a phone (photos/videos)
• Strong Arabic writing skills (English is a plus)
• Creative mindset with attention to detail
• Ability to work independently and consistently

Nice to Have

• Experience in tourism, lifestyle, or marketplace platforms
• Basic video editing skills (Reels / TikTok)
• Familiarity with analytics tools

We are seeking a motivated Salesperson to showcase our product features to potential customers, explain how our solution meets their needs, and drive sales through strong relationship-building. This role is commission-only, rewarding performance and results.

Job Title:
WhatsApp Customer Service Representative – Supporting Entrepreneurs and Startups (Remote – WhatsApp Only)
Type of Work:
Full Remote | Only Communication Channel: WhatsApp Business
Main Purpose:
To assist entrepreneurs and small/startup companies quickly and professionally via WhatsApp, from the initial inquiry to service follow-up (establishment, human resources, funding, business plans, management consulting).
Main Tasks (Brief):
Quick response (within minutes) to incoming inquiries about the company's services
Step-by-step explanation of services: Company establishment – Visas – Recruitment – Organizational structure setup – Business plan – Self/bank/investor funding – Incubators/support programs
Collecting basic client data (project name, idea, budget, current stage)
Sending price packages, terms, timeline, required documents
Booking consulting appointments or sessions with specialists (lawyer, financial consultant, human resources expert)
Following up on the status of the application/project (funding under review – visa issued – employee hired…)
Handling objections and complaints politely and escalating as necessary
Sending quick free tips to build trust (*, "The first 3 steps to obtain funding from institutions")
Recording every conversation and updating the client's status in the system/CRM
Basic Requirements:
At least 6 months of experience in WhatsApp customer service (preferably in business consulting/funding/human resources)
Excellent Arabic language (correct writing + Gulf/Saudi dialect in style)
Good knowledge of terms: Institutions – Sponsorship – Commercial Registry – Capital funding – pitch deck – MVP
Fast typing + high organization (handling 5–15 clients at the same time)
Modern smartphone + very strong internet
Patience + positive spirit + ability to turn a simple inquiry into a potential client
Competitive advantage (provides a significant advantage):
Previous experience dealing with Saudi or Gulf entrepreneurs
Knowledge of government support programs (Institutions, Development Fund, Entrepreneurship, Social Development Bank…)
Basic ability to suggest additional services (upsell) such as "Funding package + Human Resources plan")
Common working hours: 8–9 hours daily | 5–6 days weekly
Expected salary (approximate): 3,000 – 6,000 SAR + incentives (based on the number of converted clients/services sold)
Registration via WhatsApp: +9***********
or 05********

 

Telephone Sales Representative – Salary + Commission



We are looking for a sales representative to work in primary communications with law offices, aiming to schedule appointments to present a digital service that helps them increase clients.

You will also be tested for a week, and if the target is achieved, a job contract will be signed.


Nature of the work:
• Calling law offices only.
• Explaining the service idea simply.
• Booking a qualified appointment with the office.
• There is no closing of sales, just scheduling appointments.



Income:
• Monthly salary: 800 Riyals

• Additional 100 Riyals for each deal closed by us.



(This means you can earn more than 3,000 Riyals depending on your activity)



Requirements:
• Polite speaking style.
• Ability to commit to a daily number of calls.
• Work from home.

We are looking for someone:
• Who loves calls.
• Who wants to increase their income through their efforts.
• Who is not afraid of the word 'no'.



Application:
Send your name and number on WhatsApp:
05********

Sales representative with experience of at least two years in field sales is required, possessing excellent communication skills and the ability to persuade customers and build successful business relationships. He must have a valid driver's license and a good familiarity with basic computer programs and smart applications. The main tasks include:

• Visiting current and potential customers and presenting the company's products professionally

• Achieving the specified monthly and annual sales targets

• Preparing daily and weekly reports on sales activity

• Following up on payment collections and resolving customer complaints

• Participating in trade shows and the company's marketing events

• Analyzing market needs and providing recommendations for sales development

• Health card preferred
• Previous experience in the coffee shop field

• Provide excellent in-store customer service by greeting customers, understanding needs, demonstrating products, and guiding purchase decisions.
• Achieve individual sales targets and contribute to store performance through proactive selling, upselling, and cross-selling techniques.
• Maintain visual merchandising and product presentation to uphold brand standards and support promotional campaigns.
• Process sales transactions accurately using the POS system; handle cash and card payments in accordance with company procedures.
• Participate in inventory management activities including stock replenishment, receiving deliveries, and regular stock counts to minimize shrinkage and stockouts.
• Handle customer inquiries, returns, and complaints professionally; escalate issues to store management when necessary to ensure resolution.
• Support store opening and closing duties, maintain store cleanliness and safety, and comply with loss-prevention policies.
• Collaborate with colleagues and regional teams to execute promotions, events, and product launches.
• Contribute to regular sales and customer service reporting as requested by store management.

• High school diploma or equivalent; college coursework or degree in Business, Retail, or a related field is a plus.
• 1–3 years of retail or customer service experience preferred.
• Experience using POS systems and basic inventory tools preferred.
• Fluency in Arabic is required; proficiency in English is an advantage.

• Customer service excellence and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• Sales orientation with the ability to meet targets and handle objections.
• Attention to detail in merchandising and transaction handling.
• Ability to work flexible schedules including weekends and holidays.
• Teamwork and willingness to support store operations in a fast-paced retail environment.

• A valid health card is preferred.

• Proficiency in English.
• Skills in dealing with workforce.
• Basic experience in this field.
• Proficiency in Urdu is considered an additional advantage.

We are looking for a creative and passionate person in social media to join our team, with experience in content creation and managing digital platforms.

Required tasks:

• Manage social media accounts professionally
• Photography and content creation (Photos + Videos)
• Content design using Photoshop
• Shooting Snapchat ads
• Creating and implementing TikTok trends
• Designing Instagram banners and posts
• Suggesting creative ideas to increase interaction and reach

Requirements:

• Previous experience in managing social media
• Proficiency in photography and design
• Familiarity with social media trends
• High creativity and continuous monitoring of platforms

• Maintain a positive, empathetic, and professional demeanor with customers at all times.
• Respond to customer inquiries promptly and effectively.
• Communicate with customers through various channels.
• Ensure customer satisfaction and provide them with professional support.