Customer Services Jobs in Saudi Arabia

More than 377 Customer Services Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Sales Representative

Sales Representative

📣 Job AdNew

The collar

Full-time
Join Our Team as a B2B Sales Specialist!
Are you a dynamic and motivated sales professional? Al-Shiaka is seeking a B2B Sales Specialist to enhance our growth in the retail and wholesale sector. You will be instrumental in developing strong client relationships, identifying their needs, and providing tailored solutions to drive sales success.

Key Responsibilities:
  • Identify and target potential B2B clients through market research and networking.
  • Develop and execute strategic sales plans to achieve targets and increase market share.
  • Conduct presentations and product demonstrations to showcase our offerings.
  • Negotiate contracts and pricing agreements with clients.
  • Maintain up-to-date knowledge of industry trends and competitor activities.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with internal teams for seamless project execution.
  • Track sales metrics and prepare regular performance reports.
  • Attend industry events and trade shows to promote our brand.

Preferred Qualifications:
  • 1+ years of proven experience in B2B sales, ideally in retail or wholesale.
  • Strong communication and interpersonal skills.
  • Excellent negotiation and closing skills.
  • Ability to analyze market data and identify growth opportunities.
  • Self-motivated and results-oriented.
  • Experience with CRM software.
  • Willingness to travel as needed.
  • Bachelor's degree in business, marketing, or a related field is preferred.

breifcase2-5 years

locationAbha

3 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Extensya

Full-time
Join Extensya as a Customer Service Representative!

We are excited to announce an opportunity for a dedicated Customer Service Representative in our call center located in Jeddah. At Extensya, we pride ourselves on our commitment to customer satisfaction and operational excellence.

About the Role:
As a Customer Service Representative, you will play a critical role in enhancing our client's customer experience. You will be the primary point of contact, assisting customers with their inquiries and ensuring their needs are met promptly and professionally. Your ability to communicate in both Arabic and English will be essential in this versatile role.

Key Responsibilities:
  • Handle customer inquiries effectively over the phone.
  • Maintain a professional demeanor and cultivate relationships with clients.
  • Work collaboratively in a team environment to meet service targets.
  • Utilize basic computer skills to manage customer interactions.

Requirements:
  • Proficient in English with the ability to communicate effectively in both Arabic and English.
  • Willingness to work on a rotational weekly shift schedule.
  • Availability to work 5 days a week.
  • Basic computer skills required.

Work Environment:
This position is on-site at the company’s office in Jeddah, providing a professional work environment within the call center industry. If you are looking to grow in a dynamic and supportive setting, we invite you to apply and join our team at Extensya.

breifcase0-1 years

locationJeddah

4 days ago
Customer Service Representative

Customer Service Representative

New

Tobys Estate

SR 5,500 / Month dotFull-time

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

  • Handle and resolve customer complaints efficiently and effectively.

  • Provide accurate information about products, services, policies, and promotions.

  • Process orders, applications, forms, and requests.

  • Maintain customer records by updating account information in the system.

  • Escalate complex issues to the appropriate department or supervisor when necessary.

  • Follow up with customers to ensure their concerns are fully resolved.

  • Collect and report customer feedback to improve service quality.

  • Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

  • High school diploma or equivalent (Bachelor’s degree preferred).

  • Proven experience in customer service or related field.

  • Strong communication, problem-solving, and active listening skills.

  • Ability to remain calm and professional under pressure.

  • Proficiency in using customer service software, CRM systems, and MS Office.

  • Strong multitasking and organizational abilities.

  • Fluency in [English/Arabic languages].

Working Conditions:

  • Based in Riyadh.

  • Night shift.

  • One day off per week.

  • May require weekends or public holidays depending on business ****

breifcase2-5 years

locationAl Malqa, Riyadh

5 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

DSV - Global Transport and Logistics

Full-time
Join DSV as a Customer Service Agent!
In this pivotal role at DSV, you will be instrumental in maintaining outstanding customer service standards through operational excellence in freight operations. Your contributions will ensure efficient handling of all freight activities for current and potential clients, embodying DSV's commitment to excellence.

Responsibilities:
  • Deliver best in class customer service to all DSV clients.
  • Interact with customers and vendors to establish DSV SOPs, keeping customers informed about arrival times, delays or transit issues.
  • Ensure all communication is professional, timely, and appropriate for both internal and external correspondence.
  • Update customers daily on freight status through tracking sheets.
  • Negotiate rates with carriers and maintain the Export Rate sheet.
  • Create jobs in CW1 for all export shipments.
  • Quote agents and customers for export inquiries.
  • Regularly monitor and report on communications with customers, carriers, and vendors.

Requirements:
To be successful in this role, you should have:
  • Bachelor's degree
  • 5 years of experience in freight operations
  • Excellent spoken and written communication skills
  • Ability to prioritize and multitask effectively
  • Strong problem-solving skills
  • Proficiency with Microsoft Office Suite or related software

Join us at DSV, where performance is in our DNA, and let’s grow together as we continue to innovate and lead in the dynamic world of logistics.

breifcase2-5 years

locationRiyadh

5 days ago
Sales Representative

Sales Representative

Wise Junior

SR 4,000 - 6,000 / Month dotFull-time


Job Purpose:

The Field Sales Representative is responsible for promoting and selling the company’s educational programs directly to schools. This role involves building relationships with decision-makers, presenting program value, and closing sales deals. The ideal candidate is fluent in English, confident, and results-oriented, with excellent communication and negotiation skills.

Key Responsibilities:

  • Conduct daily visits to schools (private and international) to present and sell educational programs.
  • Identify and build relationships with school principals, academic coordinators, and purchasing departments.
  • Deliver professional presentations and demonstrations in English.
  • Achieve monthly and quarterly sales targets.
  • Prepare and submit daily/weekly sales reports and pipeline updates.
  • Follow up on leads, proposals, and contracts to ensure deal closure.
  • Provide feedback to management on market trends and customer needs.
  • Represent the company in a professional and positive manner at all times.


Qualifications & Skills:

  • Bachelor’s degree in Business Administration, Marketing, Education, or related field (preferred).
  • Previous experience in sales (preferably in the education or training sector).
  • Excellent English communication and presentation skills (spoken and written).
  • Strong negotiation and closing skills.
  • Self-motivated, proactive, and able to work independently.
  • Professional appearance and strong interpersonal skills.
  • Valid driver’s license and willingness to travel within the city.


Compensation:

  • Fixed base salary (to be determined)
  • Sales commission: 20% on every closed deal
  • Transportation allowance (if applicable)
  • Growth and development opportunities within the company


Key Attributes:

  • Result-driven mindset
  • Confident and persuasive communicator
  • Professional and trustworthy demeanor
  • High level of responsibility and accountability


breifcase5-10 years

locationJeddah

7 days ago