Customer Services Jobs in Saudi Arabia

• Communicate with customers through calls and chats.

• Work with internal departments to meet customer's needs.

• Handling Customers complaints.

• Identify and help solve customer issues quickly and effectively.

• Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.

• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.

• Handling customer’s surveys upon need.

• Minimum Education: High School Graduate

• Has experience of 1+ Years in handling customer tickets and chat support

• Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)

• Prior experience in customer service is a MUST

• Able to use CRMs.

Call Center Representative

·         Al Khobar Saudi Arabia

·         Full-time

·         Company: sky color car

Job Description

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

• Saudi national (female)
• Minimum of “2 years of experience” in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in “Arabic”; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time

• Register and process check-ins and check-outs for guests, ensuring a smooth experience.
• Efficiently handle guest information and maintain computer records.
• Perform cashiering duties, manage foreign exchange transactions, and conduct night audits.
• Provide exceptional customer service – responding promptly to all guest inquiries.
• Resolve guest complaints and ensure to liaise with other departments for efficient follow-ups.
• Maintain security by managing issuance of room key cards and handling safe deposit boxes.
• Keep the front office area clean and organized.
• Communicate vital shift information to ensure a well-run operation.
• Understand hotel procedures around rates, segmentation, and promotions.

• Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
• Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
• Execute check-out procedures, including accurate billing and secure payment collection.
• Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
• Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
• Manage reservations, room allocations, and special requests with precision.
• Uphold the highest standards of organization and cleanliness at the front desk area.
• Perform essential administrative tasks, including generating reports.
• Collaborate effectively with team members to consistently deliver superior service standards.
• Adhere strictly to all hotel policies, procedures, and safety protocols.

• Diploma or degree in Hotel Management or related field.
• Customer service experience, particularly in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
• Ability to multitask in a fast-paced environment.
• Fluency in English; knowledge of additional languages is a plus.

• Deliver exceptional reception services for Guests from check-in through check-out.
• Complete audits and ensure efficient procedures are followed.
• Maintain communication with Front Office Manager and Reception Supervisors regarding Guest feedback.
• Utilize up-selling techniques to maximize room occupancy.
• Work in compliance with hotel security and health regulations.
• Attend training meetings and assist with team development.

• Previous experience in a customer-focused environment.
• High school diploma or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering high-quality customer service.
• Able to work independently and as part of a team.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Respond to and resolve guest issues positively and promptly.
• Support the guest experience and assist new team members.
• Prepare training materials and facilitate community meetings.
• Maintain cleanliness and organization of units.
• Manage inventory, supplies, and equipment.
• Collaborate with various teams to enhance guest satisfaction.

• High school diploma or equivalent; further education in hospitality preferred.
• Proven experience in customer service, focused on delivering excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays.
• Basic computer skills, including Microsoft Office.
• A passion for the hospitality industry.

• Ensure child safety and security
• Provide excellent customer service to visitors
• Assist with administrative tasks including filing and typing
• Manage attendance records
• Respond to inquiries and maintain communication
• Maintain the neatness and hospitality of the reception area
• Assist substitute teachers and respond to urgent requests
• Support a safe learning environment

• Bachelor’s degree in a related field

• Previous experience as a school receptionist is preferred
• Outstanding verbal and written communication skills
• Highly developed organizational abilities
• Strong IT skills in an administrative context
• Maturity and confidentiality

• Maintain a visitor log, documenting all details of visits.
• Greet all guests with warmth and professionalism.
• Ensure efficient communication with all departments regarding visitors.
• Handle incoming phone calls from parents, addressing urgent concerns promptly.
• Provide support during marketing events and organize school tours for prospective parents.
• Assist with scheduling and maintaining organized records.
• Undertake additional tasks assigned by administration.

• High school diploma (Bachelor’s preferred).
• Previous experience as a receptionist or in an administrative role, preferably in an educational setting.
• Strong communication and interpersonal skills in both Arabic and English.
• Proficiency in Microsoft Office Suite.
• Excellent organizational skills and ability to multitask.

• Maintain a visitor log, documenting all details of visits.
• Greet all guests with warmth and professionalism.
• Ensure efficient communication with all departments regarding visitors.
• Handle incoming phone calls from parents, addressing urgent concerns promptly.
• Provide support during marketing events and organize school tours for prospective parents.
• Assist with scheduling and maintaining organized records.
• Undertake additional tasks assigned by administration.

• High school diploma (Bachelor’s preferred).
• Previous experience as a receptionist or in an administrative role, preferably in an educational setting.
• Strong communication and interpersonal skills in both Arabic and English.
• Proficiency in Microsoft Office Suite.
• Excellent organizational skills and ability to multitask.

As a Host & Sales Executive , you will be the face of the brand — welcoming clients with grace, guiding them through product selections, and curating personalized luxury experiences. Your role blends hospitality, storytelling, and high-end sales in a boutique setting designed to impress.

We are seeking a professional Receptionist to join our dynamic team, responsible for managing the front desk operations, greeting visitors, and maintaining a welcoming atmosphere. The ideal candidate will handle administrative duties including answering phone calls, managing appointments, sorting mail, and coordinating with different departments to ensure smooth office operations. Key responsibilities include maintaining office supplies, organizing meeting rooms, processing visitor badges, and providing excellent customer service while maintaining a high level of professionalism and attention to ********* background is a plus

We are seeking a professional and enthusiastic Receptionist to join our dynamic team, responsible for managing the front desk operations and creating a welcoming environment for visitors and staff. The ideal candidate will handle administrative duties including answering phone calls, scheduling appointments, maintaining visitor logs, sorting mail, and providing general information to guests in a courteous manner. Key responsibilities include coordinating with different departments, managing office supplies, supporting basic clerical tasks, and ensuring the reception area remains organized and presentable at all times.

• Service: Manage scheduling, admission and billing processes for patients.
• Waiting Room Assistance: Ensure cleanliness and organization of the waiting area, provide patient support, and manage necessary supplies.
• General Responsibilities: Implement good patient care practices, manage communications, and promote a positive team environment.

• Minimum 1 year of experience in a relevant field.
• Strong focus on patient care and customer service.
• Excellent verbal and interpersonal communication skills.
• Fluency in English is mandatory.
• Well-groomed appearance and the ability to multitask effectively.

• Implement directives from the Regional Manager and ensure staff compliance.
• Supervise daily operations and enhance the company image by delivering high-quality service.
• Monitor passenger access and ensure lounge security.
• Accept eligible passengers per lounge policy and provide outstanding customer service.
• Submit daily reports like passenger statistics and shift handover documentation.
• Organize and maintain operational files and respond to passenger feedback promptly.
• Report discrepancies and operational issues immediately.
• Manage cash sales for lounge entrance fees and ensure timely remittance.
• Maintain hygiene standards and ensure all lounge facilities are well-maintained.
• Participate in team-building activities and assist in resolving staff concerns.

• Knowledge of the duties and responsibilities of the position.
• Excellent communication skills, both written and verbal.
• Ability to prepare business proposals and development plans.

• Welcome and greet guests in a warm and friendly manner.
• Manage the front desk and ensure all inquiries are addressed promptly.
• Assist with scheduling appointments and maintaining an organized environment.
• Provide excellent customer service and support to clients.

• Strong communication skills.
• Ability to work in a dynamic team environment.
• Customer service experience is preferred.

• Greet and welcome guests as they arrive.
• Direct visitors to the appropriate person and office.
• Screen and forward incoming phone calls in a timely manner.
• Ensure the reception area is tidy and presentable with necessary materials.
• Provide accurate information to guests in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures.
• Order front office supplies as needed.
• Perform other clerical duties such as filing, photocopying, and faxing.
• Assist colleagues with administrative tasks.

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and handle various responsibilities.

• Greet and assist guests during the booking process with personalized service.
• Represent Stella Stays and create a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Provide VIP treatments, guest gifts, and personalized touches to enhance guest satisfaction.
• Resolve guest issues positively and promptly.
• Support the guest experience and reservations team with on-ground assistance.
• Train new team members and prepare training manuals and SOPs.
• Facilitate community meetings for engagement and collaboration.
• Manage cleanliness, organization, and supplies of units for a consistent guest experience.
• Collaborate with various departments and maintain relationships with staff and vendors.

• High school diploma or equivalent. Further education in hospitality is preferred.
• Proven customer service experience with a strong focus on excellence.
• Excellent verbal and written communication skills in Arabic and English.
• Strong organizational abilities, attention to detail, and multitasking skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Basic computer skills, including proficiency in Microsoft Office.
• A passion for the hospitality industry and a desire for professional growth.