Customer Services Jobs in Saudi Arabia

We are seeking a professional Receptionist to join our dynamic team, responsible for managing the front desk operations, greeting visitors, and maintaining a welcoming atmosphere. The ideal candidate will handle administrative duties including answering phone calls, managing appointments, sorting mail, and coordinating with different departments to ensure smooth office operations. Key responsibilities include maintaining office supplies, organizing meeting rooms, processing visitor badges, and providing excellent customer service while maintaining a high level of professionalism and attention to ********* background is a plus

We are seeking a professional and enthusiastic Receptionist to join our dynamic team, responsible for managing the front desk operations and creating a welcoming environment for visitors and staff. The ideal candidate will handle administrative duties including answering phone calls, scheduling appointments, maintaining visitor logs, sorting mail, and providing general information to guests in a courteous manner. Key responsibilities include coordinating with different departments, managing office supplies, supporting basic clerical tasks, and ensuring the reception area remains organized and presentable at all times.

• Greet and meet visitors with courtesy, directing them to the relevant person or department.
• Support in-house members with general organizational tasks as required.
• Manage incoming telephonic conversations and respond swiftly to inquiries.
• Update calendars and schedule meetings for team members.
• Provide basic information about the company through various communication channels.
• Perform clerical duties such as filing, photocopying, and faxing as needed.

• Strong written and verbal communication skills.
• Proficiency in MS Office applications.
• Excellent organizational and multitasking abilities.
• Ability to prioritize tasks effectively.
• Understanding of corporate culture and professional presentation skills.

• Service: Manage scheduling, admission and billing processes for patients.
• Waiting Room Assistance: Ensure cleanliness and organization of the waiting area, provide patient support, and manage necessary supplies.
• General Responsibilities: Implement good patient care practices, manage communications, and promote a positive team environment.

• Minimum 1 year of experience in a relevant field.
• Strong focus on patient care and customer service.
• Excellent verbal and interpersonal communication skills.
• Fluency in English is mandatory.
• Well-groomed appearance and the ability to multitask effectively.

• Implement directives from the Regional Manager and ensure staff compliance.
• Supervise daily operations and enhance the company image by delivering high-quality service.
• Monitor passenger access and ensure lounge security.
• Accept eligible passengers per lounge policy and provide outstanding customer service.
• Submit daily reports like passenger statistics and shift handover documentation.
• Organize and maintain operational files and respond to passenger feedback promptly.
• Report discrepancies and operational issues immediately.
• Manage cash sales for lounge entrance fees and ensure timely remittance.
• Maintain hygiene standards and ensure all lounge facilities are well-maintained.
• Participate in team-building activities and assist in resolving staff concerns.

• Knowledge of the duties and responsibilities of the position.
• Excellent communication skills, both written and verbal.
• Ability to prepare business proposals and development plans.

• Welcome and greet guests in a warm and friendly manner.
• Manage the front desk and ensure all inquiries are addressed promptly.
• Assist with scheduling appointments and maintaining an organized environment.
• Provide excellent customer service and support to clients.

• Strong communication skills.
• Ability to work in a dynamic team environment.
• Customer service experience is preferred.

• Greet and welcome guests as they arrive.
• Direct visitors to the appropriate person and office.
• Screen and forward incoming phone calls in a timely manner.
• Ensure the reception area is tidy and presentable with necessary materials.
• Provide accurate information to guests in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures.
• Order front office supplies as needed.
• Perform other clerical duties such as filing, photocopying, and faxing.
• Assist colleagues with administrative tasks.

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and handle various responsibilities.

• Greet and assist guests during the booking process with personalized service.
• Represent Stella Stays and create a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Provide VIP treatments, guest gifts, and personalized touches to enhance guest satisfaction.
• Resolve guest issues positively and promptly.
• Support the guest experience and reservations team with on-ground assistance.
• Train new team members and prepare training manuals and SOPs.
• Facilitate community meetings for engagement and collaboration.
• Manage cleanliness, organization, and supplies of units for a consistent guest experience.
• Collaborate with various departments and maintain relationships with staff and vendors.

• High school diploma or equivalent. Further education in hospitality is preferred.
• Proven customer service experience with a strong focus on excellence.
• Excellent verbal and written communication skills in Arabic and English.
• Strong organizational abilities, attention to detail, and multitasking skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Basic computer skills, including proficiency in Microsoft Office.
• A passion for the hospitality industry and a desire for professional growth.

• Front Desk Coordination: Greet clients and visitors, manage a tidy reception area, and handle incoming calls and inquiries.
• Client Service: Ensure exceptional client service by addressing inquiries, assisting with appointments, and facilitating communication between clients and staff.
• Administrative Support: Assist with scheduling, managing calendars, preparing communications, and handling various administrative tasks.
• Problem Solving and Creativity: Display proactive thinking and creativity to handle unexpected situations.
• Reliability and Punctuality: Maintain a consistent work schedule and demonstrate dependability.
• IT Support: Issue guest Wi-Fi access and troubleshoot basic IT issues.
• Office Access: Monitor and control access to the office premises.
• Meeting Room Booking: Manage the booking process for meeting rooms and coordinate catering requirements.
• Courier Management: Handle courier accounts and daily mail deliveries.

• Attention to detail
• Excellent organizational and multitasking abilities
• Strong interpersonal skills

• Minimum 3 years' experience in a corporate Reception position

• Manage front office operations.
• Greet and assist visitors.
• Provide information about the organization and services.
• Handle phone calls and correspondence.

• Proven experience as a receptionist or similar role.
• Excellent communication skills.
• Ability to manage multiple tasks.

• Front Desk Management: Greet and assist visitors, clients, and staff in a professional manner.
• Phone Handling: Answer and direct incoming calls; take messages when necessary.
• Scheduling & Appointments: Manage meeting rooms, visitor appointments, and staff calendars if required.
• Mail & Deliveries: Receive, sort, and distribute incoming mail and packages.
• Visitor Logs: Maintain security and sign-in procedures for all visitors.
• Office Supplies: Monitor and request replenishment of front office supplies.

• Provide efficient reception services to guests, ensuring smooth check-in/out processes.
• Handle guest queries promptly and professionally.
• Keep Front Office Manager and Reception Supervisors informed of guest feedback.
• Participate in training and support team development initiatives.
• Utilize knowledge of hotel services and room categories to maximize guest satisfaction.
• Adhere to hotel security and health regulations.
• Assist with front office equipment and property management systems.

• Previous experience in a customer-focused role.
• High school diploma or equivalent.
• Strong communication skills and a positive demeanor.
• Team player with the ability to work independently.
• Competency in IT.

• Experience in cash handling is advantageous.

• Safeguard cash and equivalents, including cheques and documentation.
• Ensure all cash-related transactions align with company protocols.
• Prepare financial documentation such as cheques and transfers.
• Perform daily cash reconciliations with account balances.
• Submit monthly financial summaries and manage supplier payments.

• BSc in Accounting or Finance.
• Minimum of two years' experience as a Cashier or Accountant.
• Fluency in English is essential.

• Ability to work independently with minimal supervision.
• Strong organizational and prioritization skills.
• Excellent communication and attention to detail.
• A team player who thrives in a diverse work environment.

• Customer Service:
  • Greet customers promptly and courteously.
  • Assist customers with questions about products, prices, and store policies.
  • Process customer payments accurately using various payment methods (cash, credit cards, debit cards).
  • Issue receipts and handle returns or exchanges.
  • Resolve customer complaints or issues in a professional and timely manner.
• Cash Handling:
  • Operate the cash register and balance the drawer at the end of each shift.
  • Follow all cash handling procedures to prevent theft and errors.
  • Complete daily deposits.

• Strong customer service skills
• Basic math skills
• Attention to detail
• Cash handling experience
• Computer skills
• Teamwork and problem-solving abilities

• Experience in retail or customer service.
• Knowledge of furniture products.
• A professional appearance.
• Maintaining a positive attitude and focus on customer satisfaction in a fast-paced environment.

• Customer Service:
  • Greet customers promptly and courteously.
  • Assist customers with questions about products, prices, and store policies.
  • Process customer payments accurately using various payment methods (cash, credit cards, debit cards).
  • Issue receipts and handle returns or exchanges.
  • Resolve customer complaints or issues in a professional and timely manner.
• Cash Handling:
  • Operate the cash register and balance the drawer at the end of each shift.
  • Follow all cash handling procedures to prevent theft and errors.
  • Complete daily deposits.

• Strong customer service skills
• Basic math skills
• Attention to detail
• Cash handling experience
• Computer skills
• Teamwork and problem-solving abilities

• Experience in retail or customer service.
• Knowledge of furniture products.
• A professional appearance.
• Maintaining a positive attitude and focus on customer satisfaction in a fast-paced environment.

• Customer Service:
  • Greet customers promptly and courteously.
  • Assist customers with questions about products, prices, and store policies.
  • Process customer payments accurately using various payment methods (cash, credit cards, debit cards).
  • Issue receipts and handle returns or exchanges.
  • Resolve customer complaints or issues in a professional and timely manner.
• Cash Handling:
  • Operate the cash register and balance the drawer at the end of each shift.
  • Follow all cash handling procedures to prevent theft and errors.
  • Complete daily deposits.

• Strong customer service skills
• Basic math skills
• Attention to detail
• Cash handling experience
• Computer skills
• Teamwork and problem-solving abilities

• Experience in retail or customer service.
• Knowledge of furniture products.
• A professional appearance.
• Maintaining a positive attitude and focus on customer satisfaction in a fast-paced environment.

• Manage daily cash and cheque collections while adhering to company policies.
• Reconcile collected amounts with system reports and prepare daily General Cashier Reports.
• Handle foreign currency exchanges and update exchange rates.
• Execute daily banking of all collected cash and cheques.
• Balance petty cash disbursements and reimburse employees promptly.
• Conduct random checks on outlet cashiers and maintain records of over and short occurrences.
• Safeguard all received cheques and cash and ensure sufficient change for cashiers.
• Keep accurate records of casual labour and official receipts.

• A Diploma in Accounting or Finance.
• Minimum 1 year of relevant experience.
• Strong mathematical skills and attention to detail.
• Proficiency in English and MS Office Suite.
• Excellent organizational and time management skills.
• Strong integrity and customer-focused attitude.

• Good communication and customer contact skills.
• Ability to manage stress and work under pressure.
• Team player with a self-starter attitude.