Customer Services Jobs for Female in Saudi Arabia

• Provide excellent in-store customer service by greeting customers, understanding needs, demonstrating products, and guiding purchase decisions.
• Achieve individual sales targets and contribute to store performance through proactive selling, upselling, and cross-selling techniques.
• Maintain visual merchandising and product presentation to uphold brand standards and support promotional campaigns.
• Process sales transactions accurately using the POS system; handle cash and card payments in accordance with company procedures.
• Participate in inventory management activities including stock replenishment, receiving deliveries, and regular stock counts to minimize shrinkage and stockouts.
• Handle customer inquiries, returns, and complaints professionally; escalate issues to store management when necessary to ensure resolution.
• Support store opening and closing duties, maintain store cleanliness and safety, and comply with loss-prevention policies.
• Collaborate with colleagues and regional teams to execute promotions, events, and product launches.
• Contribute to regular sales and customer service reporting as requested by store management.

• High school diploma or equivalent; college coursework or degree in Business, Retail, or a related field is a plus.
• 1–3 years of retail or customer service experience preferred.
• Experience using POS systems and basic inventory tools preferred.
• Fluency in Arabic is required; proficiency in English is an advantage.

• Customer service excellence and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• Sales orientation with the ability to meet targets and handle objections.
• Attention to detail in merchandising and transaction handling.
• Ability to work flexible schedules including weekends and holidays.
• Teamwork and willingness to support store operations in a fast-paced retail environment.

• A valid health card is preferred.

• A valid health card is preferred.

• Attractive salary of 4000 riyals.
• Weekly vacation.

• Saudi nationality.
• Discipline and precision in work.
• Good knowledge of computer usage.

• Attractive salary of 4000 riyals.
• Weekly vacation.

• Saudi nationality.
• Discipline and accuracy in work.
• Good computer skills.

• Providing support and assistance to customers.
• Communicating effectively via phone and other means.
• Ensuring customer satisfaction and resolving their issues.

• The applicant must be Saudi.
• Proficiency in English.
• Strong communication skills.

Job Title:

Receptionist - Sports Club

Tasks:

Welcoming members and visitors

Responding to inquiries

Registering subscriptions and reservations

Monitoring attendance and payments

Coordinating with the team

Maintaining cleanliness and organization of the reception area.

Coordinating with trainers and management when necessary.

Raising notes or complaints to management in a professional manner.

Adhering to the club's policies and customer service standards

Requirements:

Experience in reception or customer service (preferred)

Politeness and good communication

Proficiency in using computers

Commitment and flexibility in working hours

• Answer all incoming calls and connect them to the appropriate extension efficiently and kindly.
• Accurately take messages for guests and ensure timely delivery.
• Manage guests' requests for 'Do Not Disturb' and other confidentiality needs.
• Handle personal wakeup call requests in line with LQA standards.
• Address guests' inquiries and requests, providing assistance or referring them to the relevant departments when necessary.
• In emergencies, serve as the communication center for the hotel.
• Maintain records of Domestic Direct Dial and International Direct Dial communications.
• Monitor TV channels and music in public areas to ensure quality service.
• Keep up-to-date with the telephone directory, emergency procedures, and hotel promotions.
• Maintain a tidy working environment at all times.
• Additional responsibilities may be assigned based on the needs of the hotel.

• Greet and welcome guests in a professional and friendly manner.
• Handle check-ins and check-outs efficiently, ensuring a smooth experience for guests.
• Manage reservations and respond to inquiries via phone, email, and in person.
• Provide information about hotel services, local attractions, and amenities.
• Coordinate with other departments to meet guest needs and maintain high service standards.
• Process payments and handle cash transactions accurately.
• Assist with administrative tasks such as filing, data entry, and report generation.
• Maintain a clean and organized front desk area.
• Address and resolve guest concerns promptly and professionally.
• Stay updated on hotel policies, promotions, and events to provide accurate information to guests.

• Saudi nationality (Tamayyaz Program is for Saudi Nationals Only).
• High school diploma or equivalent.
• Little to no work experience required; fresh graduates or those with up to 6 months of relevant experience are encouraged to apply.
• Basic English language skills.
• Strong passion for the hospitality industry.
• Excellent interpersonal and communication skills.
• Team player with a collaborative attitude.
• Detail-oriented and organized approach to work.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Customer-focused mindset with the ability to remain calm and courteous in fast-paced situations.
• Basic computer skills, including proficiency in Microsoft Office suite.
• Knowledge of hotel management software is a plus.
• Professional appearance and demeanor.

• Competitive salary and benefits package.
• Professional growth opportunities within Accor Group.
• A dynamic and supportive work environment.
• Employee discounts and exclusive hospitality benefits.

• Receiving clients and organizing appointments
• Answering calls and WhatsApp
• Following up on reservations and confirming appointments
• Simple coordination of Snapchat/Instagram content (as needed)
• Organizing the reception area and maintaining order

• Elegant style and eloquence in communication
• Commitment and excellent attendance
• Experience in reception or customer service (preferred)
• Proficiency in using mobile phones and computers and booking software (if available)

• Answer customer calls and inquiries professionally.
• Make outbound calls to follow up with customers and provide company services.
• Update customer data and solve problems with tact and speed.

• Excellent communication skills in Arabic and English (additional advantage).
• Ability to work under pressure and manage time.
• Proficient in using computers and Office programs.
• Previous experience in customer service for at least a year.