Customer Services Jobs in Saudi Arabia

We are seeking a dynamic Sales Representative to join our growing team, responsible for developing and maintaining strong relationships with clients while achieving sales targets through effective product presentations and negotiations. The ideal candidate will identify new business opportunities, conduct market research, and collaborate with the sales team to implement strategic sales initiatives that drive revenue growth. Key responsibilities include managing the full sales cycle from prospecting to closing deals, maintaining detailed records in our CRM system, providing excellent customer service, and representing our company at industry events and trade shows.

• Orchestrate digital content strategies and manage a comprehensive social media content calendar.
• Oversee content execution, ensuring all translated materials are developed into creative assets.
• Design and implement innovative marketing strategies to maximize content dissemination.
• Handle daily management of social media channels, adapting content for each platform.
• Create engaging multimedia content and consistently publish original material.
• Establish partnerships with influencers and manage social media communities.
• Align content strategy with overall marketing objectives while collaborating with cross-functional teams.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Develop strategies to enhance social media engagement and increase audience interaction.
• Analyze performance metrics and report key insights to stakeholders.

• Strong understanding of social media platforms with a minimum of 4 years of experience.
• Creative vision and ability to generate engaging ideas.
• Excellent copywriting and content management skills.
• Proficient analytical skills to assess social media data.
• Outstanding interpersonal and communication abilities in both English and Arabic.

• Expertise in using social media analytics tools.

• Orchestrate digital content strategies and manage a comprehensive social media content calendar.
• Oversee content execution, ensuring all translated materials are developed into creative assets.
• Design and implement innovative marketing strategies to maximize content dissemination.
• Handle daily management of social media channels, adapting content for each platform.
• Create engaging multimedia content and consistently publish original material.
• Establish partnerships with influencers and manage social media communities.
• Align content strategy with overall marketing objectives while collaborating with cross-functional teams.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Develop strategies to enhance social media engagement and increase audience interaction.
• Analyze performance metrics and report key insights to stakeholders.

• Strong understanding of social media platforms with a minimum of 4 years of experience.
• Creative vision and ability to generate engaging ideas.
• Excellent copywriting and content management skills.
• Proficient analytical skills to assess social media data.
• Outstanding interpersonal and communication abilities in both English and Arabic.

• Expertise in using social media analytics tools.

• Manage daily cash transactions and deposit cash to the Finance Department.
• Maintain accurate invoices and manage cash bonds.
• Oversee cleanliness in the cashier area.
• Ensure that necessary supplies are available for operations.

• Computer literate with the ability to read and write in English.
• Knowledge of basic Arabic is a plus.

• Ability to handle complex situations independently.
• Attention to detail and a positive attitude are essential.

• Effective communication and the ability to build trust with diverse individuals.
• Flexibility to respond promptly to various circumstances.

• Supervise and account for all cash activities of the hotel.
• Safeguard cash assets and prepare financial reports related to cash transactions.
• Collaborate with all hotel finance team members and departments.
• Participate in finance training and development programs to enhance skills.

• Ability to analyze complex financial information and generate reports.
• Strong problem-solving skills and ability to address issues proactively.
• Detail-oriented with outstanding organizational skills.
• Excellent communication and negotiation abilities.
• Proficiency in MS Excel, Word, and Outlook.
• A degree in Accounting or Finance is preferred.

• Achieve positive outcomes from guest queries efficiently.
• Oversee the check-in/out process and complete audit procedures as necessary.
• Keep Front Office Management aware of guest feedback.
• Deliver outstanding customer service at all times.
• Participate in training programs.
• Possess knowledge about room categories, rates, and hotel promotions.
• Maximize room occupancy through effective upselling techniques.
• Comply with hotel security and health regulations.
• Assist other departments when required.

• Previous experience in a customer-focused environment.
• A high school diploma or equivalent.
• A positive attitude and strong communication skills.
• A commitment to excellence in customer service.
• Good grooming standards.
• The ability to work both independently and as part of a team.
• Competency in IT systems.

• Achieve positive outcomes from guest queries efficiently.
• Oversee the check-in/out process and complete audit procedures as necessary.
• Keep Front Office Management aware of guest feedback.
• Deliver outstanding customer service at all times.
• Participate in training programs.
• Possess knowledge about room categories, rates, and hotel promotions.
• Maximize room occupancy through effective upselling techniques.
• Comply with hotel security and health regulations.
• Assist other departments when required.

• Previous experience in a customer-focused environment.
• A high school diploma or equivalent.
• A positive attitude and strong communication skills.
• A commitment to excellence in customer service.
• Good grooming standards.
• The ability to work both independently and as part of a team.
• Competency in IT systems.

• Provide professional, friendly, and engaging service to all guests.
• Assist in all operations of the Spa, including knowledge of the complete Spa menu.
• Guide guests with the use of sauna, steam, and spa facilities.
• Inform guests about products and retail sales.
• Maintain product stock levels and ensure displays meet our quality standards.
• Adhere to safety and sanitation policies and report any malfunctions or hazards.
• Participate in pre-shift briefings and assist in keeping areas clean and organized.
• Perform additional duties as assigned.

• Must be a Saudi National.
• Preferred experience in Spa or Hospitality, with a minimum of 1 year in a 5* hotel spa or luxury stand-alone Spa.
• Strong administrative skills, including proficiency in Excel.
• CPR and First Aid certification are preferred.
• Exceptional communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable and responsible with the ability to focus on guest needs.

• Strategy Development: Create and manage comprehensive social media strategies that align with business goals.
• Content Creation: Develop high-quality and engaging content for platforms like X, Instagram, Snapchat, TikTok, and LinkedIn.
• Community Management: Interact with our community by managing responses and messages professionally.
• Analytics: Track and analyze social media performance metrics, providing actionable insights for improvements.
• Trend Analysis: Stay updated with the latest social media trends and apply this knowledge to enhance our presence.
• Collaboration: Work closely with marketing, PR, and design teams for cohesive brand messaging.
• Mentorship: Provide guidance to junior team members to foster continuous learning.

• Bachelor’s degree in Marketing or Business Administration.
• 5+ years of experience in Social Media management.
• Knowledge of the property market.
• Proficiency in video and photo editing software.
• Strong communication skills in Arabic and English.
• Analytical skills to interpret data and make data-driven decisions.
• Ability to work in a fast-paced environment, both independently and collaboratively.

• High-performing work environment.
• Comprehensive health insurance.
• Rewards and recognition.
• Learning & Development opportunities.

• Strategy Development: Create and manage comprehensive social media strategies that align with business goals.
• Content Creation: Develop high-quality and engaging content for platforms like X, Instagram, Snapchat, TikTok, and LinkedIn.
• Community Management: Interact with our community by managing responses and messages professionally.
• Analytics: Track and analyze social media performance metrics, providing actionable insights for improvements.
• Trend Analysis: Stay updated with the latest social media trends and apply this knowledge to enhance our presence.
• Collaboration: Work closely with marketing, PR, and design teams for cohesive brand messaging.
• Mentorship: Provide guidance to junior team members to foster continuous learning.

• Bachelor’s degree in Marketing or Business Administration.
• 5+ years of experience in Social Media management.
• Knowledge of the property market.
• Proficiency in video and photo editing software.
• Strong communication skills in Arabic and English.
• Analytical skills to interpret data and make data-driven decisions.
• Ability to work in a fast-paced environment, both independently and collaboratively.

• High-performing work environment.
• Comprehensive health insurance.
• Rewards and recognition.
• Learning & Development opportunities.

• Greet visitors and ensure they are attended to promptly and courteously.
• Operate the switchboard, screen incoming calls, and answer queries.
• Maintain visitor and caller logs, and coordinate with delivery services.
• Perform general maintenance of the reception area.
• Book meeting rooms and assist with event planning.
• Perform other administrative duties as required.

• Education and certifications in relevant fields are preferred.
• Strong communication and customer service skills.

• Process cash, credit, and mobile payments accurately.
• Provide excellent customer service, greeting guests and assisting with inquiries.
• Maintain cleanliness and organization of the cash register area.
• Assist with inventory restocking to ensure a smooth flow of service.
• Monitor and report any shortages in cash register supplies.
• Follow all safety and hygiene protocols.

• High school diploma or equivalent.
• 01 years of experience in cash handling or customer service.
• Strong communication skills in Arabic and English.
• Ability to work in a fast-paced environment and handle customer inquiries professionally.

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers and manage table set-ups.
• Upsell with the latest departmental incentives.
• Work across all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Follow cash handling procedures and manage guest queries in a timely manner.
• Ensure compliance with brand standards, local licensing laws, and health and safety legislation.
• Maintain cleanliness and comply with hotel security and fire regulations.
• Assist other departments while maintaining good relationships.

• Positive attitude and good communication skills.
• Commitment to high levels of customer service and excellent grooming standards.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.
• Previous Food and Beverage experience is an advantage.
• Knowledge of Food Hygiene Regulations.

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers and manage table set-ups.
• Upsell with the latest departmental incentives.
• Work across all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Follow cash handling procedures and manage guest queries in a timely manner.
• Ensure compliance with brand standards, local licensing laws, and health and safety legislation.
• Maintain cleanliness and comply with hotel security and fire regulations.
• Assist other departments while maintaining good relationships.

• Positive attitude and good communication skills.
• Commitment to high levels of customer service and excellent grooming standards.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.
• Previous Food and Beverage experience is an advantage.
• Knowledge of Food Hygiene Regulations.

• Greet and welcome guests with a warm demeanor.
• Manage reservations and seating arrangements effectively.
• Provide menus and share information about daily specials or promotions.
• Assist guests with inquiries about the restaurant and local attractions.
• Coordinate with kitchen and wait staff for seamless service.
• Handle cash and credit transactions accurately.
• Maintain a clean and organized reception area.
• Support wait staff during peak hours as necessary.
• Ensure compliance with health and safety regulations.

• Proven experience as a hostess or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Fluency in English; knowledge of Arabic or other languages is a plus.
• Flexibility to work rotating shifts, including evenings, weekends, and holidays.
• Strong multitasking abilities and attention to detail.
• Basic math skills for handling bills and transactions.
• Professional appearance and grooming standards.
• A high school diploma or equivalent; hospitality-related education is a plus.

• Implement all instructions and directives from the Regional Manager.
• Supervise daily operations and movements within the lounge.
• Ensure the security and comfort of lounge passengers.
• Maintain high standards of customer service and report any feedback promptly.
• Organize and manage all records and files related to lounge operations.
• Handle cash sales for lounge entrance fees accurately.
• Ensure all facilities and equipment are in good working condition.
• Adhere to hygiene standards consistently.

• Maximize sales volume and minimize stock issues.
• Achieve distribution targets and implement merchandising standards.
• Maintain high customer service levels and provide market insights.
• Conduct regular vehicle checks and ensure the sales vehicle is in good condition.
• Reconcile sales daily and ensure zero cash and stock shortages.
• Represent PepsiCo with professionalism and adhere to company policies.

• Strong customer service skills.
• Excellent communication skills in both English and Arabic.
• Strong analytical abilities.

• Research potential clients and create opportunities: Identify and research potential clients in the automotive care industry, including repair shops, dealerships, and service centers. Utilize various external channels (field visits, cold calls, emails, and social media) to generate new opportunities.
• Communicate with clients: Initiate high-quality communication efforts to qualify potential clients, schedule demos, and present POS solutions that fit their needs.
• Qualifying potential clients: Work closely with potential clients to understand their pain points, needs, and challenges in managing their automotive care businesses.
• Presentations and demos: Deliver engaging and informative presentations and demonstrations of the POS system, showcasing its features, benefits, and how it meets the needs of automotive care businesses.
• Build relationships: Establish and maintain long-term relationships with potential clients through regular follow-ups, personal communication, and excellent customer service.
• Collaborate with the sales team: Work closely with account managers and sales managers to convert qualified leads, ensuring smooth transitions and ongoing support to close deals.
• Utilize CRM software and reporting: Use CRM software to track sales activities, log interactions with potential clients, and provide accurate reports on opportunity generation, conversion rates, and sales journey status.
• Achieve sales goals: Meet and exceed monthly and quarterly sales targets by converting potential clients into real customers.

• Experience: More than two years of experience in field sales, preferably in the software solutions or technology services or automotive industry. Previous experience selling POS systems is a plus.
• Strong communication skills: Excellent verbal and written communication skills. Ability to engage potential clients, build rapport, and deliver compelling presentations.
• Tech-savvy: Proficient in modern sales tools (CRM systems, social media platforms, etc.) and an understanding of POS software solutions.
• Results-oriented: Proven track record of meeting and exceeding sales targets in a field sales environment.
• Industry knowledge: Familiarity with the automotive care industry and its challenges is a plus but not required. A strong desire to learn and adapt is essential.
• Self-motivated: Ability to work independently, prioritize tasks, and thrive in a fast-paced and changing environment.
• Problem-solving: Consultative sales approach, focusing on understanding client needs and recommending the best solutions.

• Monthly salary with commission.
• Health insurance.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• Flexible work arrangements (remote or in-office).