Customer Services Jobs in Saudi Arabia

Job Description: Sales Marketer (B2B) - Remote Work System

About the Company:
Our company, specialized in operation and maintenance solutions and facility management, announces the availability of cooperation opportunities for professional marketers under a remote work system. We focus on providing specialized professional staff and integrated operational solutions for the B2B sector.

Job Objective:
To identify and attract new contractual opportunities with companies and institutions, and to build sustainable professional relationships that contribute to expanding the company's market share in facility management and operation.

Tasks and Responsibilities:

• Generating Sales Opportunities: Field and digital research on targeted companies and identifying their needs for staff and professional services.
• Professional Communication: Opening official communication channels with decision-makers in the B2B sector to introduce them to the company's services.
• Coordination and Follow-up: Referring qualified sales opportunities to the sales and contracting team, and contributing to presenting initial offers.
• Market Analysis: Monitoring available opportunities in operation and maintenance projects and providing periodic reports on potential clients.

Job Requirements:

• Professional Skills: Full familiarity with sales methods directed at companies (B2B) and high negotiation skills.
• Independence: Ability to work independently and achieve the required results with minimal supervision.
• Commitment: Adherence to the company's professional standards in communication and representing the brand appropriately.
• System: The position is available for Saudis under a flexible work system (Marketer Contract).

Work Details and Benefits:

• Working Hours: Flexible (remotely) in line with achieving sales goals.
• Compensation System: Competitive and rewarding commissions determined based on signed contracts and achieved results.
• Technical Support: Providing all necessary informational materials and data to facilitate the marketing process.

We're looking for a opportunity sniper 🎯 who knows how to catch the customer from the first word, and has a brave heart that doesn't fear the word "no" 💪, full of energy and enthusiasm 🔥.
It doesn't matter how old you are! Your spirit is youthful and you love challenges, welcome to our sales team.
📌 What do we have for you?- A flexible part-time schedule that suits you..- Attractive commissions: the more you sell 💸, the bigger your salary.- A great opportunity to convert the contract to full-time if you prove yourself.

📌 What we need from you:- Passion for sales and achieving goals.- A bold and articulate personality.- Endless energy and enthusiasm.
💼 Job: Sales Representative/Specialist.

🌍 Location: Eastern Province.
If you see yourself as the sniper we're looking for, apply now and let's write the success story together! ✨

Job Title:
WhatsApp Customer Service Representative – Supporting Entrepreneurs and Startups (Remote – WhatsApp Only)
Type of Work:
Full Remote | Only Communication Channel: WhatsApp Business
Main Purpose:
To assist entrepreneurs and small/startup companies quickly and professionally via WhatsApp, from the initial inquiry to service follow-up (establishment, human resources, funding, business plans, management consulting).
Main Tasks (Brief):
Quick response (within minutes) to incoming inquiries about the company's services
Step-by-step explanation of services: Company establishment – Visas – Recruitment – Organizational structure setup – Business plan – Self/bank/investor funding – Incubators/support programs
Collecting basic client data (project name, idea, budget, current stage)
Sending price packages, terms, timeline, required documents
Booking consulting appointments or sessions with specialists (lawyer, financial consultant, human resources expert)
Following up on the status of the application/project (funding under review – visa issued – employee hired…)
Handling objections and complaints politely and escalating as necessary
Sending quick free tips to build trust (*, "The first 3 steps to obtain funding from institutions")
Recording every conversation and updating the client's status in the system/CRM
Basic Requirements:
At least 6 months of experience in WhatsApp customer service (preferably in business consulting/funding/human resources)
Excellent Arabic language (correct writing + Gulf/Saudi dialect in style)
Good knowledge of terms: Institutions – Sponsorship – Commercial Registry – Capital funding – pitch deck – MVP
Fast typing + high organization (handling 5–15 clients at the same time)
Modern smartphone + very strong internet
Patience + positive spirit + ability to turn a simple inquiry into a potential client
Competitive advantage (provides a significant advantage):
Previous experience dealing with Saudi or Gulf entrepreneurs
Knowledge of government support programs (Institutions, Development Fund, Entrepreneurship, Social Development Bank…)
Basic ability to suggest additional services (upsell) such as "Funding package + Human Resources plan")
Common working hours: 8–9 hours daily | 5–6 days weekly
Expected salary (approximate): 3,000 – 6,000 SAR + incentives (based on the number of converted clients/services sold)
Registration via WhatsApp: +9***********
or 05********

• Answer inbound calls from customers professionally.
• Handle and resolve customer inquiries and complaints efficiently.
• Provide customers with relevant product and service information.
• Process forms, orders, and applications as requested.
• Identify priority issues and escalate them to management.
• Route calls to the appropriate departments.
• Follow up on complex inquiries where necessary.
• Maintain detailed call notes and reports in the CRM system.
• Manage administration tasks and communication with internal teams.

• Minimum of 3 years of experience in a similar role.
• Fluency in Arabic and English, both written and spoken.
• Excellent communication skills.
• Proficiency in relevant computer applications.
• Able to handle emergency situations calmly and effectively.
• Commitment to maintaining customer confidentiality.

Sales representative with experience of at least two years in field sales is required, possessing excellent communication skills and the ability to persuade customers and build successful business relationships. He must have a valid driver's license and a good familiarity with basic computer programs and smart applications. The main tasks include:

• Visiting current and potential customers and presenting the company's products professionally

• Achieving the specified monthly and annual sales targets

• Preparing daily and weekly reports on sales activity

• Following up on payment collections and resolving customer complaints

• Participating in trade shows and the company's marketing events

• Analyzing market needs and providing recommendations for sales development

The Eastern Supply Company for Transport announces its need for a Sales Employee to work in Al-Ahsa City, as part of the team, provided that he has experience in the field of transport and logistics services, and it is preferred that he has previous relationships with oil and gas companies, with a requirement for proficiency in English as a primary requirement.

Requirements:

• Experience of no less than 2–3 years in the sales field.

• Experience in the transport or logistics sector.

• Relations or previous work experience with oil and gas companies.

• High communication and negotiation skills.

• Ability to achieve sales targets and expand the customer base.

• Proficiency in using Office programs.

• Proficiency in English is a basic requirement.

• Work location: Al-Ahsa City.

Job Responsibilities:

• Attracting new clients in the oil and gas sector.

• Following up with existing clients and enhancing relationships with them.

• Preparing commercial offers and negotiating contracts.

• Achieving monthly and annual sales targets.

• Representing the company in meetings, exhibitions, and field visits.

• Collecting financial dues in coordination with the accounts department.

• Following up on customer requests and coordinating with the operations department to ensure their timely execution.

• Greet clients and visitors in a warm and professional manner.
• Manage incoming calls and messages, directing them to the appropriate parties.
• Follow up on customer requests (both new and existing) and update their status.
• Organize and maintain customer and request data in Excel files.
• Prepare weekly and monthly reports for management regarding customer interactions.
• Coordinate with maintenance and sales teams as needed.
• Monitor social media accounts and respond to general inquiries.
• Schedule appointments and visits as required.
• Assist management with basic administrative tasks when needed.

• Previous experience in reception or customer service (preferably in a technical/engineering field).
• Proficiency in Microsoft Office (Word & Excel).
• Excellent communication skills in Arabic (knowledge of English is an added advantage).
• Polite, organized personality capable of professional customer interactions.
• Able to work as part of a team and handle work pressure effectively.

Company Description

Nature Touch Spa is top luxury spa in Jubail and the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Guest Service &  Sales Associate at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 2:30pm - 11:30pm (1 hour break in between)
• Good Attitude and Willing to train
• Experience in Receptionist Duties and Clerical Skills
• Social Media Knowledge 
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent
• Can speak and understand English Language