Customer Services Specialist📣 Job Ad

• Prepare logistics plans to facilitate the relocation of Four Winds clients.
• Communicate effectively with agents and clients to obtain necessary documentation.
• Establish proper contact with shipping and air lines.
• Coordinate logistics with origin agents and arrange customs clearance.
• Manage formal communications with customs authorities.
• Supervise delivery or storage based on client needs.
• Achieve management’s quarterly and annual quality and sales goals aligned with the company vision.
• Oversee efficient invoicing and collection to ensure smooth cash flow.

• Strong understanding of modern communication management tools and supply chain management.
• Ability to lead and inspire action in a diverse environment.
• Excellent command of the English language.
• Cultural sensitivity and strong interpersonal skills.

• Exclusively open to Saudi citizens.
• Female candidates are prioritized (possessing a driving license is advantageous).
• Minimum 1-year experience in administrative roles.
• B2 level in English or a minimum score of 60 in IELTS.
• Proficiency in computer applications, especially SAP.
• Excellent interpersonal skills and the capability to work effectively in a multi-stakeholder environment.
• Possession of IATA qualifications is a plus.
• A minimum educational background of a 2-year diploma in administration or equivalent work experience.

Key Responsibilities:

• Supervise all accounting activities and monitor the implementation of approved financial systems and procedures.
• Review all financial documents and ensure accuracy before recording in accounting books.
• Monitor transactions related to land purchases and sales, prepare tax invoices, and maintain ownership transfer deeds.
• Supervise monthly closure of financial records and quarterly data publication.
• Ensure accuracy and compliance of financial statements with accounting standards and company policies.
• Review general ledger monthly to verify account balances and analyze discrepancies.
• Manage tax accounts and ensure compliance with government regulations.
• Supervise payroll processing and ensure accurate calculation of allowances and deductions.
• Ensure secure storage of financial documents and accounting records for easy retrieval.
• Process purchase transactions in the computer system and issue receipts and invoices timely.
• Supervise zakat payments and prepare monthly, quarterly, and annual tax reports to meet legal requirements.
• Prepare periodic reports on activities and achievements for review by management.
• Establish workforce requirements as per company policies and procedures.
• Recommend staff for training sessions and evaluate attendance outcomes.
• Manage employee leave and departures.
• Conduct performance evaluations for team members and provide necessary recommendations.
• Perform any other duties assigned by superiors related to job responsibilities.