Receptionist Jobs in Makkah

Join Our Team as a Receptionist at The Jeddah EDITION!
Marriott International is seeking a personable and professional Receptionist to be part of our team. In this role, you will be the face of our hotel, ensuring guests feel welcomed and well-assisted.

Position Summary:
As Receptionist, your responsibilities will include:

• Answering and processing guest requests via telephone, email, chat, and mobile communication devices.
• Operating the telephone switchboard and managing wake-up call requests.
• Logging all guest requests or issues into the computer and ensuring they are addressed.
• Providing guests with information about room features, property amenities, and local areas of interest.
• Ensuring a clean and professional appearance while following company policies.

Preferred Qualifications:
Education: High school diploma or *** equivalent.
Related Work Experience: No related work experience required.
Supervisory Experience: No supervisory experience necessary.

About Marriott International:
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Join us today to be part of an amazing global team that's focused on providing exceptional service to our guests.

Join Our Team as a Receptionist at The Jeddah EDITION!
Marriott International is seeking a personable and professional Receptionist to be part of our team. In this role, you will be the face of our hotel, ensuring guests feel welcomed and well-assisted.

Position Summary:
As Receptionist, your responsibilities will include:

• Answering and processing guest requests via telephone, email, chat, and mobile communication devices.
• Operating the telephone switchboard and managing wake-up call requests.
• Logging all guest requests or issues into the computer and ensuring they are addressed.
• Providing guests with information about room features, property amenities, and local areas of interest.
• Ensuring a clean and professional appearance while following company policies.

Preferred Qualifications:
Education: High school diploma or *** equivalent.
Related Work Experience: No related work experience required.
Supervisory Experience: No supervisory experience necessary.

About Marriott International:
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Join us today to be part of an amazing global team that's focused on providing exceptional service to our guests.

Join Us as a Reception Agent!
As a Reception Agent at Mercure Hotels, you will be the first point of contact for our guests, providing them with a memorable experience from their arrival to their departure. This role offers the chance to be part of a close-knit team in a renowned hospitality brand, where you'll have the opportunity to shine and make a difference.

What Is In It For You:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies to enhance your skills.
• Opportunities to develop your talent and grow within the property and across the world.
• Engagement in Corporate Social Responsibility activities like Planet 21.

Your Responsibilities:

• Greet and check-in guests, respond to requests, and settle accounts while providing exceptional service.
• Take initiative to enhance the guest experience.
• Proudly promote hotel facilities and look for up-selling opportunities.

Qualifications:

• Service-focused personality is essential.
• Prior experience in a similar role is an asset.
• Fluency in English; additional languages are a plus.

Our Team and Work Environment:
You will join a welcoming team within a vibrant hotel environment that values diversity and fosters growth.

Join Mövenpick Hotels & Resorts
As part of our esteemed hospitality team, you will have the opportunity to join the "Tamayyaz" Nationalization Development Program designed for Saudi talents. This role offers a unique blend of classroom learning and on-the-job training to equip you with the necessary skills for a fulfilling career in hospitality.

Key Responsibilities:

• Welcome guests warmly and ensure a positive first impression of the hotel.
• Efficiently handle guest check-ins and check-outs.
• Respond promptly to guest inquiries, providing essential information about hotel facilities and local attractions.
• Address guest concerns with professionalism and empathy.
• Collaborate with various hotel departments to facilitate smooth operations.
• Maintain confidentiality and data protection standards.
• Manage guest bookings and reservations.
• Inform housekeeping about vacated rooms.
• Review guests' accounts and charges during check-out.
• Perform additional duties as assigned by management.

Qualifications:

• Service-focused personality.
• Minimum of 1 year experience in a similar role, preferably in hospitality.
• Excellent English communication skills.
• Proficient in hotel management software.
• Strong organizational multitasking abilities.
• Flexibility to work shifts, weekends, and holidays.
• GCSE qualifications or equivalent with good grades in English and Mathematics.
• Ability to remain calm under pressure.
• Attention to detail and accuracy in financial transactions.
• Knowledge of local attractions is advantageous.
• Willingness to go above and beyond for guest satisfaction.
• Basic computer skills, including Microsoft Office proficiency.
• Professional appearance adhering to grooming standards.
• Saudi nationality.

Company Description
Fakieh Leisure and Entertainment Group -Tarfeeh Fakieh was established by * Sheikh Abdul Rahman Fakieh in 1998 to enhance domestic tourism in Saudi Arabia. Tarfeeh Fakieh aims to be a leading provider of leisure, entertainment, and edutainment with a focus on Saudi cultural experiences. The company offers top-notch tourist attractions along the Jeddah corniche for Saudi families and visitors, creating memorable experiences in a safe environment.

Role Description
This is a full-time on-site Receptionist role at Tarfeeh Fakieh in Jeddah. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical tasks, communication with guests, and providing exceptional customer service to enhance the guest experience.

Qualifications

• Phone Etiquette, Communication, and Customer Service skills.
• Receptionist Duties and Clerical Skills.
• Excellent interpersonal skills and a friendly demeanour.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, Outlook).
• Experience in a similar role is a plus.
• Fluency in Arabic and English languages.

Join Hilton as a Receptionist and become a vital part of our team!

As a Receptionist at Hilton, you will provide exceptional reception services to guests, ensuring their experience from check-in to check-out is outstanding. Your role is essential in creating memorable first impressions and facilitating a seamless stay for our guests.

Key Responsibilities:

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience, including check-in/out procedures.
• Maintain communication with the Front Office Manager and Reception Supervisors about guest feedback.
• Deliver a high level of customer service consistently.
• Participate in training and development initiatives.
• Demonstrate knowledge of hotel room categories, rates, and packages.
• Maximize room occupancy and use up-selling techniques to promote hotel services.
• Follow procedures for accepting various forms of payment.
• Comply with hotel security and health regulations.
• Assist other departments as needed.

Qualifications:

• Previous experience in a customer-focused environment.
• Completion of a high school certificate or equivalent.
• Positive attitude and strong communication skills.
• Commitment to delivering exceptional customer service.
• Ability to work independently and collaboratively within a team.
• Competent level of IT proficiency.

Preferred Qualifications:

• Experience in cash handling.

About Hilton:
Hilton is a leading global hospitality company, dedicated to delivering the highest standards of service. With a diverse portfolio of hotels and a commitment to exceptional guest experiences, Hilton continues to innovate and enhance its offerings for travelers around the world.

Job Objective:
To provide a professional and welcoming reception experience, manage front desk operations, coordinate appointments, and ensure exceptional customer service to enhance customer satisfaction and operational efficiency.

Key Responsibilities:

• Greet customers in a professional and friendly manner, addressing their inquiries and requests.
• Confirm and validate service requirements, ensuring customer approval before proceeding.
• Schedule maintenance and repair appointments while coordinating with technicians.
• Accurately document and update maintenance activities, obtaining necessary customer approvals.
• Maintain and update customer records in the system.
• Provide clear and accurate information about services, costs, and estimated completion times.
• Track service progress and communicate updates to customers.
• Answer phone calls and emails, directing inquiries to the appropriate departments.
• Prepare invoices and daily service reports.
• Ensure the reception area remains organized and presentable.
• Address customer concerns professionally and provide effective solutions.
• Collaborate with internal teams to streamline operations and enhance service delivery.

Qualifications & Skills:

• 12 years of experience as Receptionist or Customer Service.
• Strong communication and interpersonal skills with a customer-centric approach.
• Proficiency in computer applications and data entry.
• Fluency in English (spoken and written).
• Ability to multitask, prioritize, and work efficiently under pressure.
• Strong organizational and administrative capabilities.

Join Our Team as a Receptionist!
We are seeking a talented and customer-oriented receptionist to join our esteemed healthcare company. You will be the first point of contact for our visitors and clients, ensuring they feel welcomed and satisfied.

Key Responsibilities:

• Receive visitors and clients, understand their needs, and direct them to the appropriate personnel.
• Answer phone calls, address inquiries, or transfer calls to the relevant departments.
• Maintain records related to visitors and clients.
• Schedule appointments and keep track of clients' visits.
• Adhere to all procedural manuals and organizational policies.

Qualifications:

• Bachelor's degree in Business Administration or Customer Service.

Skills:

• Customer service - Advanced
• Reception duties - Advanced
• Appointment scheduling - Advanced
• Telephone management - Advanced
• Meeting coordination - Advanced
• Responding to incoming calls - Advanced
• Keeping medical records of clients - Advanced
• Answering client inquiries - Advanced
• Internal communications - Advanced
• Welcoming guests - Advanced

Work six days a week with flexible hours. The advertised salary range is between 4000 to 4500 SAR, subject to change after the interview and contract signing.

Job Objective:
To provide a professional and welcoming reception experience, manage front desk operations, coordinate appointments, and ensure exceptional customer service to enhance customer satisfaction and operational efficiency.

Key Responsibilities:

• Greet customers in a professional and friendly manner, addressing their inquiries and requests.
• Confirm and validate service requirements, ensuring customer approval before proceeding.
• Schedule maintenance and repair appointments while coordinating with technicians.
• Accurately document and update maintenance activities, obtaining necessary customer approvals.
• Maintain and update customer records in the system.
• Provide clear and accurate information about services, costs, and estimated completion times.
• Track service progress and communicate updates to customers.
• Answer phone calls and emails, directing inquiries to the appropriate departments.
• Prepare invoices and daily service reports.
• Ensure the reception area remains organized and presentable.
• Address customer concerns professionally and provide effective solutions.
• Collaborate with internal teams to streamline operations and enhance service delivery.

Qualifications & Skills:

• 12 years of experience as Receptionist or Customer Service.
• Strong communication and interpersonal skills with a customer-centric approach.
• Proficiency in computer applications and data entry.
• Fluency in English (spoken and written).
• Ability to multitask, prioritize, and work efficiently under pressure.
• Strong organizational and administrative capabilities.

Join Our Team as a Receptionist!
We are seeking a talented and customer-oriented receptionist to join our esteemed healthcare company. You will be the first point of contact for our visitors and clients, ensuring they feel welcomed and satisfied.

Key Responsibilities:

• Receive visitors and clients, understand their needs, and direct them to the appropriate personnel.
• Answer phone calls, address inquiries, or transfer calls to the relevant departments.
• Maintain records related to visitors and clients.
• Schedule appointments and keep track of clients' visits.
• Adhere to all procedural manuals and organizational policies.

Qualifications:

• Bachelor's degree in Business Administration or Customer Service.

Skills:

• Customer service - Advanced
• Reception duties - Advanced
• Appointment scheduling - Advanced
• Telephone management - Advanced
• Meeting coordination - Advanced
• Responding to incoming calls - Advanced
• Keeping medical records of clients - Advanced
• Answering client inquiries - Advanced
• Internal communications - Advanced
• Welcoming guests - Advanced

Work six days a week with flexible hours. The advertised salary range is between 4000 to 4500 SAR, subject to change after the interview and contract signing.

Join us as a Receptionist at the Abdulaziz Al-Rajhi Charity Endowments Foundation!
We are looking for an exceptional person to join our team as a Receptionist. You will be responsible for welcoming visitors and clients, identifying their needs, and directing them to the appropriate departments. Your duties will also include answering phone calls, responding to inquiries, or transferring them to specialists.

Responsibilities:
• Welcoming visitors and greeting them.
• Identifying visitors' requests and providing them with the required information.
• Answering phone calls and responding to inquiries.
• Making internal calls to obtain information.
• Scheduling interviews and recording clients' names.
• Adhering to internal policies and procedures.

Job Requirements:
• At least 3 years of work experience.
• A bachelor's degree in relevant fields (Business Administration, Marketing, Customer Service, Executive Secretarial).
• Advanced skills in customer service and reception.
• Proficiency in Arabic, with a preference for proficiency in other languages such as English, Turkish, Spanish, and Urdu.

Benefits:
• A salary ranging from 4000 to 6000 Saudi Riyals.
• Working six days a week in a morning/evening shift.