It & Software Jobs in Saudi Arabia

Join our dynamic team as an IT Support Technician at Saudi Company For Hardware - SACO!

As a leading company in the home improvement retail sector, SACO is looking for a dedicated IT Technician to provide first-level technical support in our retail stores across Saudi Arabia. In this role, you will ensure the smooth operation of retail technology systems, resolving incidents, and supporting our staff effectively.

Key Responsibilities:

• Provide L1 technical support for retail systems including POS, payment devices, and end-user devices.
• Manage incidents and service requests using our ITSM ticketing system.
• Troubleshoot technical issues related to store IT systems and escalate complex problems as needed.
• Support daily operations of POS terminals and troubleshoot transactions and connectivity issues.
• Assist with the maintenance and setup of store IT infrastructure.
• Document troubleshooting steps and maintain knowledge base articles.
• Collaborate with store teams to resolve IT-related challenges.

Required Qualifications & Skills:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1-3 years of experience in IT support, preferably in retail environments.
• Technical knowledge of POS systems and retail tech.
• Familiarity with ITSM ticketing systems.
• Strong communication skills and ability to multitask in a fast-paced environment.

Preferred Qualifications:

• Experience with Retail POS systems like Retail Pro or Oracle Retail.
• Understanding of ERP integrations (SAP or similar).
• Knowledge of ITIL service management practices.

Job Vacancy – Dammam A Camera Shop in Dammam is looking to hire for the following positions: • Network Engineer • Electrical Engineer Requirements: • Good command of English language • Computer skills • Valid driving license • Good knowledge of Dammam area • Marketing and customer handling skills Interested candidates are kindly requested to send their CV and contact details. Email: a@***********************

Join Our Team!
The Fast Buildings Company for Contracting is looking for an Engineer / IT Technician and Surveillance Cameras to join our team in Hail City. If you have experience in the field of information technology and wish to work in a professional and dynamic environment, we invite you to submit your application.

Responsibilities:

• Installation and maintenance of network and IT systems.
• Operation of CCTV systems and NVR/DVR devices.
• Support and maintenance of ATM machines.
• Troubleshooting technical issues efficiently.

Requirements:

• Previous experience in the relevant field.
• Ability to solve technical problems.
• Skills in dealing with systems and networks.

To apply:
Please send your CV mentioning the job title to the listed email.

Role Purpose:
The Business Analyst will be responsible for identifying business needs, defining high-quality requirements, and collaborating with cross-functional teams (Engineering, Design, and Product Management) to deliver digital solutions that provide maximum value to users and the organization.

Main Responsibilities:

• Requirement Elicitation & Analysis: Lead workshops and interviews with stakeholders to gather functional and non-functional requirements.
• Backlog Management: Assist Product Managers in grooming the product backlog, ensuring user stories are well-defined, estimated, and meet the 'Definition of Ready.'
• Process Modeling: Document current ('as-is') and future-state ('to-be') business processes using BPMN or UML diagrams to identify efficiencies.
• Functional Specifications: Create detailed wireframes, data flow diagrams, and acceptance criteria to guide the development team.
• User Acceptance Testing (UAT): Define test scenarios and coordinate with end-users to ensure the delivered product meets the documented business requirements.
• Data-Driven Insights: Analyze product metrics and user feedback to recommend feature enhancements or pivot strategies.

Required Skills & Qualifications:

• 2–3 years of experience in Business Analysis.
• Education: Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Technical Skills: Proficiency in Jira/Confluence, SQL, and modeling tools (*, Visio).
• Methodologies: Strong understanding of Agile/Scrum frameworks and the SDLC (Software Development Life Cycle).

Join our Team as a Business Analyst / Functional Lead!
At SSC HR Solutions, we are seeking a motivated professional with strong expertise in Microsoft Dynamics 365 Supply Chain Management (D365 F&O SCM) to lead our projects. In this role, you will leverage your experience in the Fabrication, Manufacturing, or Metal industry to drive functional solution design and process transformation.

Key Responsibilities:

• Solution Design & Functional Leadership: Lead workshops and process discovery for SCM, translate business requirements into scalable D365 solutions, and maintain functional documentation.
• Metal/Fabrication/Process Ownership: Provide insights on manufacturing processes, procurement, sales, and warehousing to optimize our operations.
• D365 SCM Module Leadership: Oversee procurement, inventory management, warehouse management, and production execution.

Requirements:

• 7+ years of experience with a minimum of 4 years in D365 SCM.
• Experience in the Fabrication/Manufacturing industry, particularly with materials like Metal, Copper, and Aluminium.
• Strong skills in stakeholder management and documentation.

Education:

• Bachelor's degree in Engineering.
• Microsoft certification in D365 SCM preferred.

Core Competencies:

• Ownership, accountability, and leadership.
• Analytical thinking and effective communication.

If you meet these qualifications and are interested in shaping the future of our operations, we encourage you to apply!

Join Our Team as an E-commerce Manager!
Are you an experienced professional in e-commerce with a strong track record of driving growth? We are looking for an E-commerce Manager to lead our digital operations and make a significant impact on performance and revenue.

About the Role
You will be responsible for the comprehensive management and development of the e-commerce store, focusing on daily operations as well as long-term strategies aimed at boosting sales, enhancing customer experience, and maximizing operational efficiency.

Key Responsibilities

• Manage and operate all aspects of the e-commerce store (products, orders, inventory, shipping).
• Develop and implement strategies for sales growth and commercial performance improvement.
• Analyze data to extract insights supporting decision-making (Conversion, AOV, CAC, LTV).
• Enhance user experience, increase conversion rates, and reduce cart abandonment.
• Oversee digital marketing channels including SEO, advertising, social media, and email marketing.
• Manage the team and external partners (technicians, shipping companies, payment gateways).
• Monitor platform performance and ensure stability and continuous development.

Required Qualifications

• A minimum of 5 years experience in e-commerce management or digital commerce.
• Proven track record of sales growth and achievement of strong performance indicators.
• Experience with e-commerce platforms such as Salla, Zid, Shopify, and Magento.
• Strong analytical skills with data-driven decision-making abilities.
• Experience in managing marketing campaigns and improving ROI.
• High leadership and communication skills.

Personal Attributes

• A result-oriented leadership mindset.
• Passion for digital commerce and modern technologies.
• Ability to work in a fast-paced environment.
• Focus on innovation and continuous improvement.

Expected Achievements

• Significant sales growth in a short time.
• Measurable improvement in conversion rates and user experience.
• Reduction in customer acquisition costs and increase in ROI.

Application Process
If you see yourself fit for this role and possess the required experience and achievements, we would love to receive your CV along with clear examples of your accomplishments in e-commerce. Join us and be part of a digital growth journey that makes a real impact!

About the job
No Relocation Assistance Offered

Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Key Responsibilities:

• Account Strategy & Growth Plan
• Own and grow relationships with our most strategic e-commerce partners, serving as the primary point of contact.
• Drive mutual business growth by negotiating favorable terms and ensuring superior brand presence and operational excellence across all digital accounts.
• Develop and execute comprehensive, data-driven account plans to deliver sales, margin, and market share targets for all assigned e-commerce customers.
• Identify and activate new product / assortment opportunities, promotional mechanics, and digital marketing collaborations to maximize revenue and profitability.
• Lead regular business reviews with key stakeholders, sharing performance insights, competitive and market trends, and clear strategic recommendations.
• Negotiate annual contracts, including terms and promotional calendars, in partnership with account buyers and senior management.
• Manage trade investments and budgets to ensure optimal ROI.

Operations & Digital Shelf Excellence

• Monitor and optimize key e-commerce performance metrics such as impression, traffic, conversion rate, and key supply chain KPIs.
• Manage collaboration closely with Supply Chain and Distributor teams to accurately forecast demand and maintain optimal stock levels.
• Deliver best-in-class digital shelf execution by continuously reviewing performance via scorecards.

Demand Generation & Cross-Functional collaboration

• Leverage digital investments to drive full-funnel demand generation.
• Build robust plans to accelerate category growth across all sub-channels.
• Act as an integral member of a dynamic, cross-functional team by aligning on digital advertising and content strategies.

Data & Analytics

• Use data and analytics to drive decision-making across all aspects of account management and demand generation.
• Develop a deep understanding of the competitive landscape, shopper behavior, and emerging e-commerce trends.

Required Qualification:

• Bachelor's Degree; preferably in Economics, Management or relevant field
• Minimum 6 years of experience in eCommerce marketing or account management
• Proficient in English
• Microsoft Office or Google Suite proficiency

Join Colgate-Palmolive as an Ecommerce Manager in Jeddah!

As a trusted global consumer products company, Colgate-Palmolive operates in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. We are dedicated to creating a healthier future for people, their pets, and our planet, guided by our core values of Caring, Inclusive, and Courageous.

Key Responsibilities:

• Account Strategy & Growth Plan: Develop and grow relationships with strategic e-commerce partners, ensuring superior operational excellence and brand presence.
• Operations & Digital Shelf Excellence: Monitor and optimize key e-commerce metrics while collaborating with Supply Chain teams to maintain high service levels.
• Demand Generation & Cross-Functional Collaboration: Leverage digital investments to drive demand and collaborate with Marketing and Supply Chain teams for integrated strategies.
• Data & Analytics: Utilize data to make informed decisions about account management and demand generation.

Required Qualifications:

• Bachelor's Degree in Economics, Management, or relevant field.
• Minimum 6 years of experience in eCommerce marketing or account management.
• Proficient in English and familiar with Microsoft Office or Google Suite.

At Colgate-Palmolive, we embrace diversity and inclusion, ensuring each person can contribute meaningfully to our business. We are committed to creating an environment where everyone feels they belong and is empowered to be their authentic self.

The electronic store manager Workplace: Jeddah City, Al-Marjan neighborhood Long Breath Marine Supplies and Diving and Fishing Company announces its need to hire a Digital Store Manager and Digital Marketing Specialist who has the experience and commitment to fully manage and operate the online store, responsible for the electronic warehouse, invoices, customer service responses, shipping, managing social media platforms, and supervising funded advertising campaigns. Main Tasks: • Manage and operate the online store, upload and update products. • Accurately track sales, invoices, and inventory, and record invoices. • Respond to customer inquiries and follow up on orders and shipments. • Coordinate with shipping companies and electronic payment gateways. • Manage social media accounts and respond to messages. • Prepare content and participate in marketing campaigns. • Create, manage, and monitor sponsored ads and provide periodic reports. • Maintain complete confidentiality and preserve the institution's data. • Organize and arrange the work environment and equipment. • All designs requested by management related to work and marine products or image modifications. • Assist the sales team at the branch in achieving monthly targets. General Conditions: • Experience in e-commerce. • Proficiency in using design software from Office. • Proficiency in dealing with social media platforms and responsibility. Full-time in-person presence is preferred to live close to the workplace. No objection to registration in social insurance. It is prohibited to work for personal account or use the institution's resources for any unauthorized purpose.

Join Our Team as a Business Analyst!

At Serviceplan Group Middle East, we are looking for a Business Analyst who will serve as the key link between our clients’ needs and the delivery team’s production. This role is vital in ensuring that we accurately translate business requirements into actionable plans.

Key Responsibilities:

• Gather and document business requirements through interviews, workshops, and process walkthroughs.
• Map existing processes and design practical, implementable workflows.
• Translate business requirements into clear, structured specifications for the delivery team.
• Validate product developments to ensure they address the core issues identified.
• Support the preparation of workshops and facilitate working sessions with client teams.
• Identify potential gaps, contradictions, and risks in requirements prior to delivery.

Qualifications & Experience:

• 3–6 years of experience in a relevant role such as a business analyst or functional consultant.
• Solid requirements engineering skills with the ability to conduct interviews and write clear user stories.
• Experience in process mapping and optimization; adept at identifying and designing improved workflows.
• Preferred background in digital, MarTech, CRM, or marketing operations environments.
• Proficient in clear, structured written communication; your documentation should be practical and useful.
• Client-facing experience is essential; comfort in facilitating sessions and managing client expectations is required.

About Us:
Serviceplan Group is a leading independent agency with headquarters in Munich and 34 offices worldwide. Our mission is driven by ÜberCreativity, which thrives through collaboration across various disciplines and cultures.
If you are passionate, creative, and eager to join a dynamic team, we would love to hear from you!

Join Our Team as an Ecommerce Manager!
Our client, a leading multinational FMCG brand, is seeking an Ecommerce Manager to drive its next phase of digital growth in Saudi Arabia. This is an exciting opportunity to build and scale strategic partnerships with key ecommerce aggregators, unlock new revenue channels, and shape how the brand wins in a rapidly evolving digital landscape.

What’s in it for you?

• A chance to lead ecommerce for a globally recognised FMCG player
• Ownership of high-impact partnerships with major regional aggregators
• A strategic role at the intersection of commercial, digital, and growth

What we’re looking for:

• Proven experience in ecommerce within FMCG, retail, or consumer brands
• Strong track record managing aggregator/marketplace partnerships (* Noon, Amazon etc.)
• Commercially driven with experience in driving online sales, promotions, and visibility
• Solid understanding of digital shelf, content optimisation, and performance analytics
• Ability to work cross-functionally with sales, marketing, and external partners

If you’re ready to own and scale ecommerce partnerships for a global brand in KSA, this is a standout opportunity.

Job Announcement | IT Technician
Location: Jeddah – Kingdom of Saudi Arabia
Company: Iqna'a Real Estate Company

Iqna'a Real Estate Company announces the availability of a job vacancy for the position of IT Technician, to join the team and support the technical and operational infrastructure of the company.

Tasks and Responsibilities:

• Providing technical support to users of systems and devices within the company.
• Maintenance of computers, printers, networks, and troubleshooting technical issues.
• Monitoring attendance and departure systems and the associated devices.
• Managing user accounts on internal systems (such as ERP / Odoo).
• Supporting the integration of devices and various systems.
• Coordinating with service providers when needed.
• Contributing to the improvement of the efficiency of the information technology infrastructure.

Conditions and Requirements:

• The applicant must be a Saudi national.
• Diploma or Bachelor's degree in information technology or a related field.
• Practical experience of at least one year in technical support.
• Good knowledge of networks, devices, and operating systems.
• Strong problem-solving skills and ability to deal with users.

Benefits:

• Monthly salary ranging from 5,000 to 6,000 Saudi Riyals (determined after the interview).
• Health insurance for the employee.
• Annual bonuses based on performance evaluation.
• Professional work environment and professional development opportunities.

Role Purpose:
The Business Analyst will be responsible for identifying business needs, defining high-quality requirements, and collaborating with cross-functional teams (Engineering, Design, and Product Management) to deliver digital solutions that provide maximum value to users and the organization.

Main Responsibilities:

• Requirement Elicitation & Analysis: Lead workshops and interviews with stakeholders to gather functional and non-functional requirements.
• Backlog Management: Assist Product Managers in grooming the product backlog, ensuring user stories are well-defined, estimated, and meet the 'Definition of Ready.'
• Process Modeling: Document current ('as-is') and future-state ('to-be') business processes using BPMN or UML diagrams to identify efficiencies.
• Functional Specifications: Create detailed wireframes, data flow diagrams, and acceptance criteria to guide the development team.
• User Acceptance Testing (UAT): Define test scenarios and coordinate with end-users to ensure the delivered product meets the documented business requirements.
• Data-Driven Insights: Analyze product metrics and user feedback to recommend feature enhancements or pivot strategies.

Required Skills & Qualifications:

• 2–3 years of experience in Business Analysis.
• Education: Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Technical Skills: Proficiency in Jira/Confluence, SQL, and modeling tools (*, Visio).
• Methodologies: Strong understanding of Agile/Scrum frameworks and the SDLC (Software Development Life Cycle).

About the job
No Relocation Assistance Offered

Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Key Responsibilities:

• Account Strategy & Growth Plan
• Own and grow relationships with our most strategic e-commerce partners, serving as the primary point of contact.
• Drive mutual business growth by negotiating favorable terms and ensuring superior brand presence and operational excellence across all digital accounts.
• Develop and execute comprehensive, data-driven account plans to deliver sales, margin, and market share targets for all assigned e-commerce customers.
• Identify and activate new product / assortment opportunities, promotional mechanics, and digital marketing collaborations to maximize revenue and profitability.
• Lead regular business reviews with key stakeholders, sharing performance insights, competitive and market trends, and clear strategic recommendations.
• Negotiate annual contracts, including terms and promotional calendars, in partnership with account buyers and senior management.
• Manage trade investments and budgets to ensure optimal ROI.

Operations & Digital Shelf Excellence

• Monitor and optimize key e-commerce performance metrics such as impression, traffic, conversion rate, and key supply chain KPIs.
• Manage collaboration closely with Supply Chain and Distributor teams to accurately forecast demand and maintain optimal stock levels.
• Deliver best-in-class digital shelf execution by continuously reviewing performance via scorecards.

Demand Generation & Cross-Functional collaboration

• Leverage digital investments to drive full-funnel demand generation.
• Build robust plans to accelerate category growth across all sub-channels.
• Act as an integral member of a dynamic, cross-functional team by aligning on digital advertising and content strategies.

Data & Analytics

• Use data and analytics to drive decision-making across all aspects of account management and demand generation.
• Develop a deep understanding of the competitive landscape, shopper behavior, and emerging e-commerce trends.

Required Qualification:

• Bachelor's Degree; preferably in Economics, Management or relevant field
• Minimum 6 years of experience in eCommerce marketing or account management
• Proficient in English
• Microsoft Office or Google Suite proficiency

Join Colgate-Palmolive as an Ecommerce Manager in Jeddah!

As a trusted global consumer products company, Colgate-Palmolive operates in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. We are dedicated to creating a healthier future for people, their pets, and our planet, guided by our core values of Caring, Inclusive, and Courageous.

Key Responsibilities:

• Account Strategy & Growth Plan: Develop and grow relationships with strategic e-commerce partners, ensuring superior operational excellence and brand presence.
• Operations & Digital Shelf Excellence: Monitor and optimize key e-commerce metrics while collaborating with Supply Chain teams to maintain high service levels.
• Demand Generation & Cross-Functional Collaboration: Leverage digital investments to drive demand and collaborate with Marketing and Supply Chain teams for integrated strategies.
• Data & Analytics: Utilize data to make informed decisions about account management and demand generation.

Required Qualifications:

• Bachelor's Degree in Economics, Management, or relevant field.
• Minimum 6 years of experience in eCommerce marketing or account management.
• Proficient in English and familiar with Microsoft Office or Google Suite.

At Colgate-Palmolive, we embrace diversity and inclusion, ensuring each person can contribute meaningfully to our business. We are committed to creating an environment where everyone feels they belong and is empowered to be their authentic self.

Join Our Team as a Business Analyst!
We are seeking a skilled Business Analyst to join our innovative team at Visara Partners. This role focuses on analyzing software applications to support AI-driven test generation and manual learning input, ensuring optimal outcomes in application validation and structured knowledge transfer.

Key Responsibilities:

• Analyze target applications to identify key workflows and scenarios relevant for manual learning input and AI-driven test generation.
• Elicit and document requirements to ensure comprehensive test coverage, collaborating with stakeholders and subject matter experts.
• Translate in-depth application knowledge into structured input for the Learning Team and formulate criteria for asset validation.
• Create structured knowledge templates that facilitate consistent and efficient learning input.
• Develop robust validation criteria frameworks to support the evaluation and acceptance of tested assets.
• Establish business logic complexity assessments to help prioritize AI generation efforts based on strategic importance and technical feasibility.
• Implement advanced knowledge structuring techniques to optimize information for AI consumption.
• Act as a liaison between business users, technical teams, and AI specialists, fostering effective AI-human collaboration patterns.
• Communicate effectively with Arabic-speaking stakeholders to ensure accurate requirements elicitation and documentation.

Required Skills and Qualifications:

• Proven experience in business analysis, including requirements elicitation and documentation.
• Strong process modeling skills, particularly with BPMN (Business Process Model and Notation).
• Expertise in use case documentation and translating business needs into structured technical requirements.
• Excellent communication and stakeholder management skills, with the ability to work cross-functionally.
• Solid understanding of software applications and their operational contexts.
• Demonstrated ability in designing validation frameworks and structured data templates.
• Familiarity with knowledge structuring techniques for AI and human collaboration.
• Experience in developing business logic complexity assessments and prioritization frameworks.
• Ability to work independently and as part of a multidisciplinary team.

Preferred Qualifications:

• Bachelor's or Master's degree in Business Analysis, Computer Science, Information Systems, or a related field.
• Experience working with AI-driven test generation or machine learning projects.
• Prior involvement in learning teams or knowledge management initiatives.
• Certification in Business Analysis (CBAP, PMI-PBA, or equivalent) is a plus.

Job Announcement | IT Technician
Location: Jeddah – Kingdom of Saudi Arabia
Company: Iqnaa Real Estate Company

Iqnaa Real Estate Company announces the availability of a job vacancy for the position of IT Technician, to join the team and support the technical and operational infrastructure of the company.

Tasks and Responsibilities:

• Providing technical support to system and device users within the company.
• Maintaining computers, printers, networks, and troubleshooting technical issues.
• Monitoring attendance and departure systems and their associated devices.
• Managing user accounts on internal systems (such as ERP / Odoo).
• Supporting connection operations between different devices and systems.
• Coordinating with technical service providers when needed.
• Contributing to improving the efficiency of the IT infrastructure.

Conditions and Requirements:

• The applicant must be a Saudi national.
• Diploma or Bachelor's degree in Information Technology or a related field.
• Practical experience of at least one year in technical support.
• Good knowledge of network systems, devices, and operating systems.
• Strong problem-solving skills and user interaction.

Benefits:

• Monthly salary of 5,000 to 6,000 Saudi Riyals (determined after the interview).
• Health insurance for the employee.
• Annual bonuses based on performance evaluation.
• Professional work environment and opportunities for professional development.