It & Software Jobs in Saudi Arabia

More than 47 It & Software Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Contract Type
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E-Commerce Manager

E-Commerce Manager

📣 Job AdNew

Supertech Innovation Labs

Full-time
Join Supertech Innovation Labs as an E-Commerce Manager!

As a critical member of our team, you will lead the e-commerce business at *******, ensuring the daily operations align with our strategic objectives. Your role is pivotal in driving growth, enhancing customer satisfaction, and managing our diverse online sales channels.

Key Responsibilities:
  • Oversee and execute all e-commerce activities, ensuring smooth daily operation of online channels.
  • Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
  • Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
  • Handle account management of all sales channel partners and vendors.
  • Lead workflows for new product setup and listings.
  • Ensure content, pricing, and inventory accuracy across the website and marketplaces.
  • Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
  • Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
  • Gather and analyze data to identify growth opportunities.
  • Manage product forecasting to align supply with customer demand.
  • Prepare monthly management reports and conduct ad hoc reporting on performance.
  • Stay updated on e-commerce trends and best practices.

Requirements:
  • Bachelor's degree in Marketing, Business, or related field.
  • 5-7 years of experience in e-commerce, with at least 2 years in a managerial role.
  • Strong analytical, commercial, and leadership skills.
  • Proficiency with e-commerce platforms and analytics tools.
  • Excellent written and verbal communication skills in both Arabic and English.

breifcase2-5 years

locationRiyadh

7 days ago
Business Analyst

Business Analyst

📣 Job Ad

Mozn

Full-time
Join Mozn: Pioneering AI in the Heart of Saudi Arabia
Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science. Headquartered in Riyadh, Saudi Arabia, we are dedicated to realizing Vision 2030 with a strong track record of supporting and enhancing the tech ecosystem across Saudi Arabia and the GCC region.

Your Role as a Senior Business Analyst
We are seeking a high-energy Senior Business Analyst to play a crucial role in our solution function. This position serves as the vital connection between our IT capabilities and business objectives, overseeing the successful completion of analytical, building, testing, and deployment tasks for our software products.

Key Responsibilities:
  • Establish work processes by developing content and documentation.
  • Analyze business structure, technology use, and goals.
  • Identify operational issues through data modeling techniques.
  • Engage with senior clients to understand their objectives.
  • Formulate improvement strategies based on prior research.
  • Persuade stakeholders about the benefits of new technologies.
  • Oversee implementation of new systems.

Your Qualifications:
  • BS/MS with a strong academic record.
  • 3-5 years of consulting experience preferred.
  • Exceptional analytical and problem-solving skills.
  • Strong team collaboration abilities.
  • Excellent communication skills.
  • Solutions and result-oriented mindset.

What We Offer:
  • Competitive compensation and top-tier health insurance.
  • Empowering culture with autonomy to drive results.
  • A dynamic workplace alongside top minds in AI.
  • Commitment to inclusivity and support for personal growth.

breifcase2-5 years

locationRiyadh

17 days ago
E-Commerce Manager

E-Commerce Manager

Ayadim Real Estate Development

Part-time
1. Establishing and operating the online store platform
  • Participating in the preparation and establishment of the online store.
  • Uploading products and managing categories, content, descriptions, and images.
  • Monitoring the technical readiness of the site and coordinating with the developer when necessary.

2. Managing orders and daily operations
  • Tracking orders from receipt to delivery.
  • Coordinating with the warehouse regarding stock, preparation, and shipping.
  • Resolving operational issues and monitoring shipping delays.

3. Coordinating with shipping and payment companies
  • Managing daily relationships with shipping companies
  • Monitoring electronic payment gateways and ensuring they work correctly.
  • Opening technical support tickets when problems arise.

4. Improving customer experience
  • Responding to customer inquiries electronically.
  • Monitoring customer feedback and preparing weekly reports with observations.

5. Updating and managing content
  • Updating prices, stock, and seasonal offers.
  • Continuously adding new products based on shipments.
  • Preparing professional descriptions for products.
 
6. Reporting and analysis
  • Preparing weekly reports on sales, visits, and top-selling products.
  • Analyzing delivery issues and finding solutions.
  • Proposing simple improvements to the workflow.

7. Supporting the marketing team
  • Preparing discount codes.
  • Uploading banners and advertising materials to the store.
  • Tracking campaign results and linking them to orders.

breifcase2-5 years

locationRiyadh

Remote Job
17 days ago
Business Analyst

Business Analyst

📣 Job Ad

Cisco

Full-time
Join Cisco as a Senior Business Analyst!
As a vital part of our team in Riyadh, Saudi Arabia, you will contribute to our mission of revolutionizing customer connectivity and protection in the AI era. We're looking for an individual with a strong background in business analysis and a passion for technology.

Your Responsibilities:
  • Provide sales support for quote creation, complex bundling, conversions, quote validation, and approvals using our CPQ engine.
  • Assist and validate deals ensuring alignment with corporate guidelines for ARR growth.
  • Identify and resolve issues/blockers in the quote/order form process in collaboration with cross-department stakeholders.
  • Work closely with Channels Representatives, Account Executives, Deals Desk, and Finance to convert deals into orders.
  • Monitor sales hygiene in CRM and work with sales leaders to rectify errors.
  • Contribute to the updating of the Sales Operations Playbook.
  • Support sales forecasting and reporting efforts.
Qualifications:
  • Experience: Minimum of 10 years in business analysis.
  • Language: Proficiency in English and Arabic is mandatory.
  • Must be an Arabic speaker for effective communication.
About Cisco:
Cisco is a worldwide technology leader, connecting and protecting organizations globally for over 40 years. We are committed to fostering innovation and enhancing productivity with our industry-leading AI-driven solutions. Join us and be part of a more connected and inclusive future.

breifcase2-5 years

locationRiyadh

19 days ago
Business Analyst

Business Analyst

📣 Job Ad

HAMS.AI | همس

Full-time
About the Company:
**** is a Saudi AI company dedicated to building an enterprise automation platform that enhances customer interactions, operational tasks, and service workflows through voice, chat, WhatsApp, and digital channels.

About the Role:
We’re seeking an AI Business Analyst who will translate business needs into clear, structured requirements to guide design, development, and delivery. In this role, you will analyze current processes, identify gaps, define workflows, and ensure that each automation use case delivers measurable business value.

What You Will Do:
  • Lead requirement gathering, clarification, and alignment with enterprise stakeholders.
  • Translate high-level business needs into structured requirements, workflows, and acceptance criteria.
  • Own BRDs, FRDs, user stories, and requirement traceability across multiple work streams.
  • Design detailed as-is and to-be workflows with clear logic, branching, and decision paths.
  • Identify gaps, risks, dependencies, and business constraints early.
  • Guide product, engineering, and QA teams on business rules and logic interpretation.
  • Validate end-to-end workflows and outcomes before release to ensure business value and ROI.
  • Mentor junior analysts and elevate documentation, discovery, and analysis standards.
  • Ensure alignment between business, product, engineering, and QA.

Qualifications:
  • At least two to four years of experience in business analysis and product management.
  • Strong requirement-gathering and process-mapping skills.
  • Ability to simplify complex problems into executable logic.
  • Understanding of APIs and integrations at a conceptual level.
  • Experience in SaaS, AI, or digital platforms.
  • Excellent communication and stakeholder-management skills.
  • Bachelor’s degree in Computer Science, Computer Engineering, Artificial Intelligence, or a related field.

Why Join Us?
At ****, you’ll have the opportunity to influence how organizations in the region adopt AI automation and drive operational transformation. Work with enterprise clients, shape impactful workflows, and witness your work come to life in production environments used by thousands of customers.

breifcase2-5 years

locationRiyadh

21 days ago
IT Support Technician

IT Support Technician

E@enterpriseksa

SR 5,500 - 5,500 / Month dotFull-time
📢 Job Vacancies – Call Center (Technical Support)
e&enterprise Company is looking for employees to work in Riyadh
💼 Job Title:
Call Center – Technical Support
💵 Salary: 5,500 Riyals (including incentives)
🕒 Working Hours: Shift system – 7 working hours + 1 hour break
📅 6 working days a week / 1 day off
Requirements:
🇸🇦 Saudi nationality
🗣️ Excellent command of the English language, both spoken and written
🎓 Qualification in Information Technology (Diploma or higher)
🧑‍💻 Practical experience of 0–1 years
⭐ Preferably experience in the field of fiber optics (FTTH)
+ Knowledge of troubleshooting
Responsibilities:
Responding to customer inquiries and providing information about internet and fiber optic (FTTH) services
Resolving technical issues related to connectivity and devices
Assisting with billing and payments and updating account information
Managing service upgrades or cancellations and changes
Handling complaints and ensuring they are resolved quickly and with high quality
Supporting customer retention and promoting additional services
Monitoring customer satisfaction and improving their experience with the service
Details:
✅ Indefinite contract
✅ Medical and social insurance
✅ 21 days annual leave
✅ Continuous professional training and development
✅ Professional and organized working environment
📍 Location: Al-Quds neighborhood – King Abdullah Road – opposite the metro station (Riyadh)

breifcase0-1 years

locationAl Quds, Riyadh

about 1 month ago