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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
About the Job
At Globant, we are dedicated to improving the world step by step. Our goal is to enhance business development and enterprise solutions, preparing them for a digital future.

Role
We are looking for a Sr. Business Analyst who shares our passion for innovation and change. This role plays a vital role in helping our business partners evolve and adapt to the personalized expectations of consumers in this new technological era.

Responsibilities
  • Support high impact initiatives and propose technology improvements.
  • Collaborate with vendors, customers, and partners to drive integration projects from inception to completion.
  • Ensure compliance with regulations during the integration lifecycle and post-implementation.
  • Configure and schedule integrations as necessary.
  • Participate in project kick-off meetings, recording the status and progress of projects in tools such as Jira and Salesforce.

Qualifications
  • Minimum of 8+ years experience as a Business Analyst.
  • Experience with Agile methodologies is required.
  • Excellent communication skills with all organizational levels.
  • Ability to articulate technical specifications clearly and concisely.
  • Strong management and leadership skills.
  • Self-motivated, highly organized, and capable of managing multiple tasks independently.

This role is based in Riyadh, Saudi Arabia, where you will have the opportunity to create digital products that resonate with consumers. Join us in using AI and technology to transform businesses positively.

Requirements

  • Requires 2-5 Years experience

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Role Summary:
The Business Analyst is responsible for analyzing client services, capturing detailed business and functional requirements, and translating them into structured requirements, use cases, and high-level flows for AI delivery teams. The role acts as the primary bridge between business needs and AI implementation.

Key Responsibilities:
  • Work closely with clients to understand business processes, services, and end-to-end customer journeys.
  • Gather, analyze, and document detailed business and functional requirements.
  • Prepare and maintain key requirement artifacts, including Business Requirements Documents (BRDs), Use Case Documents and Conversational Flow Diagrams.
  • Translate requirements into clear user stories, use cases, and acceptance criteria.
  • Design high-level conversational flows for use cases (logic, paths, and scenarios).
  • Identify and document required integrations (APIs, Webhooks, data sources) from a requirements perspective.
  • Act as the main point of clarification for AI Delivery Engineers during implementation.
  • Support UAT activities by validating implemented use cases against.
  • Manage requirement changes and ensure alignment with scope and stakeholders.
  • Ensure all delivered solutions align with client expectations and platform capabilities.

Required Qualifications:
  • Saudi National.
  • Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.
  • 3+ years of experience in business analysis, digital transformation, or conversational AI projects.
  • Strong experience in requirements gathering, documentation, and stakeholder management.
  • Solid understanding of integrations, APIs, and system dependencies.
  • Excellent communication, documentation, and presentation skills.
  • Ability to work effectively with both technical and non-technical stakeholders.
  • Fluent in Arabic and English.

breifcase2-5 years

locationRiyadh

7 days ago