Branch Supervisor Jobs in Riyadh

We are looking for a practical person in Nares to bear responsibility for contributing to the management and operation of daily branch activities, following up on workflow and organizing operations to help stabilize operations and improve service quality.

The operations manager will be the person following up on daily operations, which includes:

1. Following up on employees
2. Following up on orders, preparation, and delivery
3. Following up on invoice registration and ensuring that they are entered and organized correctly
4. Submitting operational and financial reports
5. Following up on collections and payments
6. Following up on inventory and suppliers
7. Submitting operational and financial reports
8. Following up on service quality and customer experience
9. Solving daily operational problems
10. Contributing to the development and organization of work and improving performance

We are looking for a person:

• A leadership person
• Practical and organized.
• Can handle work pressure.
• Has monitoring and management skills.
• Proficient in using Excel.
• Preferably with 3 years or more of experience in similar activities.

Benefits

• Incentives and commissions linked to performance.
• Opportunity for growth and development.

• Direct supervision of branches or sites affiliated with the region.
• Follow up on employee performance and evaluate productivity and commitment.
• Ensure the application of approved policies and procedures.
• Address operational issues and take corrective actions as needed.
• Conduct periodic field visits to branches and prepare reports.
• Monitor key performance indicators and achieve set goals.
• Coordinate with various departments to support workflow.
• Follow up on recruitment, training, and development needs for employees.
• Ensure high-quality customer service.
• Submit periodic reports and recommendations to management

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

• Manage and direct the team to achieve sales targets.
• Supervise service quality and customer satisfaction.

• Nationality: Saudi.
• Experience: More than three years in retail sales.

• Manage daily boutique operations and customer service
• Handle WhatsApp orders and client communication professionally
• Coordinate with delivery drivers and suppliers for smooth order fulfillment
• Follow up with customers and manage special floral requests
• Oversee inventory, flower stock, and boutique supplies
• Monitor sales, invoices, and daily cash handling
• Ensure boutique presentation and service quality standards
• Support social media coordination and promotional activities

Job Title:
Furniture Exhibition Manager / Sales Representative

Work Location:
Riyadh

Job Purpose:

Managing daily operations within the furniture exhibition, supervising customer experience, achieving sales targets, and directly participating in the sales process by receiving customers, understanding their needs, and providing them with appropriate solutions.

Duties and Responsibilities:

• Managing the daily workflow within the exhibition and ensuring its readiness to receive customers.
• Receiving and dealing with customers directly and professionally.
• Understanding customer needs and providing appropriate advice in selecting furniture.
• Explaining products in terms of materials, sizes, colors, designs, and prices.
• Providing price quotes and following up with customers until the sale is completed.
• Achieving individual and exhibition sales targets.
• Supervising the arrangement of the exhibition and the display of products in a way that reflects a professional image.
• Monitoring product availability and coordinating with inventory, delivery, and after-sales service.
• Handling customer complaints and inquiries and resolving them professionally.
• Monitoring the performance of the exhibition team, if any, and guiding them to improve customer experience and sales.
• Submitting periodic reports to management on sales, customer traffic, requested products, and any operational observations.
• Maintaining a high level of discipline and commitment within the exhibition.

Required Qualifications:

• A university degree with a Bachelor's degree as a minimum.
• Strong skills in sales, persuasion, and negotiation.
• High ability to deal with customers and understand their needs.
• Leadership personality with the ability to take responsibility.
• Presentable appearance and professional communication style.
• Proficiency in using sales systems and basic computer programs.

Required Skills:

• Exhibition and daily operations management.
• Direct sales and customer service.
• Problem-solving and decision-making.
• Customer follow-up and closing deals.
• Commitment to achieving sales targets.

Job Type:
Full-time

Main Responsibilities:

* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.

* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.

* Manage work schedules, attract, develop, and retain talent.

* Train and develop the work team and implement training programs.

* Supervise inventory, orders, and supply to reduce shortages and waste.

* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.

* Handle customer complaints and enhance guest experience.

* Manage financial reports, daily deposits, and monitor profitability.

Skills and Experience:

* 2-4 years of experience in fast-food restaurant management or the food and retail sector.

* Strong leadership skills and ability to build and manage work teams.

* Knowledge of food safety regulations, labor laws, and cash procedures.

* Proficiency in preparing schedules, managing inventory, and financial reports.

* High skills in communication, problem-solving, and customer service.

* Flexibility to work evenings, weekends, and public holidays

About the Role

ACOUSTIEG, a leader in acoustic treatment and sound isolation founded in 2018, is seeking a Branch Operations & Customer Experience Manager to join its team in Saudi Arabia. This role is integral to driving operational improvements and enhancing customer satisfaction across various sectors including healthcare, education, residential, and commercial projects. The position requires a professional dedicated to solving challenges that impact communities and contributing to the company's growth.

The Branch Operations & Customer Experience Manager will be responsible for the daily operations of a branch, ensuring a high standard of customer experience, and supporting business development. Success in this role requires a combination of strong operational management, a focus on customer service, and commercial awareness, balancing efficient execution with performance objectives.

Key Responsibilities

• Manage all facets of branch operations to ensure efficient and smooth daily execution.
• Oversee and improve the customer experience, maintaining consistent high standards of service quality.
• Monitor the order flow process from initiation to delivery, ensuring timely and accurate fulfillment.
• Contribute to revenue growth by optimizing operational efficiency and identifying areas for improvement.
• Coordinate effectively with various internal teams to ensure alignment and facilitate collaboration.
• Proactively identify operational gaps and implement continuous process improvements to enhance performance and customer satisfaction.

Qualifications and Requirements

• Proven experience in operations, customer service, or branch management.
• Demonstrated strong leadership and organizational skills.
• Ability to effectively manage multiple responsibilities simultaneously in a demanding environment.
• Experience working within fast-paced operational settings.
• Strong communication skills in English.

Required Skills

• Operations Management
• Customer Service Excellence
• Branch Management
• Leadership and Team Management
• Organizational and Planning Skills
• Effective Communication

Work Environment and Details

This is a full-time position. The role requires 5-10 years of experience. The primary locations for this role are Riyadh and Dammam, Saudi Arabia.

We are looking for an outstanding administrative leader with experience in managing medical centers, capable of leading teams and achieving operational and financial goals while ensuring an exceptional patient experience.

About the Role:
The Branch Manager will oversee the daily operational activities of the medical center, lead the medical and administrative team, monitor performance and achieve operational and financial targets, ensure the provision of high-quality health services that achieve patient satisfaction, apply approved policies and procedures, submit periodic reports to senior management, and contribute to service development, improving the patient experience, and supporting the branch's growth and expansion plans.

Requirements:
• Bachelor's degree in Hospital Management, Business Administration, or a related field in health sciences.
• At least 5 years of experience in the health sector.
• At least 2 years of supervisory or managerial experience.
• Strong leadership and communication skills.
• Knowledge of health regulations and laws in the Kingdom.

Benefits:

 Competitive salary.
• Professional training and development.
• Growth and career advancement opportunities.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.