Business Analyst📣 Job Ad

Join Our Team as a Business Analyst at ITB Company!
We are seeking a skilled Business Analyst to help us drive innovation and efficiency within our projects. At ITB, we pride ourselves on being one of the leading companies in consulting and information technology in Saudi Arabia.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Translate business needs into clear technical requirements.
• Collaborate with stakeholders, product owners, and development teams.
• Support solution design, validation, and user acceptance testing.
• Ensure requirements traceability throughout the project lifecycle.
• Evaluate business processes, identify areas for improvement, and develop optimized solutions.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.

Requirements:

• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.
• Strong understanding of business processes, systems, and data analysis techniques.
• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor’s degree in Business Administration, Information Systems, or related field.

Join TAWANTECH as a Business Analyst - Open Banking!
As a vital part of our financial technology solutions team, the Business Analyst will play a crucial role in analyzing business requirements and supporting open banking initiatives. You will collaborate with product, technology, compliance, and external partners to facilitate secure data sharing and API-based financial services.

Key Responsibilities:

• Gather and document business and functional requirements for open banking solutions.
• Act as a bridge between business stakeholders, IT teams, and third-party providers.
• Analyze open banking use cases, customer journeys, and API requirements.
• Ensure alignment with open banking regulations, consent management, and data privacy.
• Support API onboarding, testing, and implementation activities.
• Assist in process improvements and digital transformation initiatives.

Requirements:

• Minimum 4 years of experience as a Business Analyst in banking or fintech.
• Strong understanding of open banking concepts, APIs, and data flows.
• Experience working with regulatory frameworks (* SAMA, PSD2, Open Banking standards).
• Strong documentation, communication, and stakeholder management skills.

Role Summary:
The Business Analyst is responsible for analyzing client services, capturing detailed business and functional requirements, and translating them into structured requirements, use cases, and high-level flows for AI delivery teams. The role acts as the primary bridge between business needs and AI implementation.

Key Responsibilities:

• Work closely with clients to understand business processes, services, and end-to-end customer journeys.
• Gather, analyze, and document detailed business and functional requirements.
• Prepare and maintain key requirement artifacts, including Business Requirements Documents (BRDs), Use Case Documents and Conversational Flow Diagrams.
• Translate requirements into clear user stories, use cases, and acceptance criteria.
• Design high-level conversational flows for use cases (logic, paths, and scenarios).
• Identify and document required integrations (APIs, Webhooks, data sources) from a requirements perspective.
• Act as the main point of clarification for AI Delivery Engineers during implementation.
• Support UAT activities by validating implemented use cases against.
• Manage requirement changes and ensure alignment with scope and stakeholders.
• Ensure all delivered solutions align with client expectations and platform capabilities.

Required Qualifications:

• Saudi National.
• Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.
• 3+ years of experience in business analysis, digital transformation, or conversational AI projects.
• Strong experience in requirements gathering, documentation, and stakeholder management.
• Solid understanding of integrations, APIs, and system dependencies.
• Excellent communication, documentation, and presentation skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Fluent in Arabic and English.