Restaurant Manager Jobs in Riyadh

About the Assistant Restaurant Manager Role

Hilton is seeking an Assistant Restaurant Manager to contribute to the daily operations of one of its hotel dining outlets. This role is integral to delivering memorable guest experiences and upholding the company's commitment to exceptional hospitality. Hilton is recognized as a global leader in hospitality, known for its award-winning workplace culture.

Key Responsibilities

• Assist in managing daily outlet operations, including guest service standards, product quality, inventory, cost control, and profitability.
• Support the implementation of marketing strategies, up-selling techniques, and promotions to increase food and beverage sales.
• Oversee the enforcement of company policies and procedures within the restaurant.
• Collaborate with the Restaurant Manager to monitor service and product quality, addressing guest feedback and resolving issues to enhance the dining experience.
• Supervise and support team members, providing coaching, assisting with performance evaluations, and contributing to professional development.
• Assist in the recruitment, interviewing, onboarding, and training of new team members to ensure adherence to service standards and operational excellence.
• Maintain compliance with all relevant health, safety, sanitation, and alcohol awareness regulations.

Required Attributes

• A passion for hospitality.
• A commitment to acting with integrity.
• Demonstrated leadership qualities.
• A belief in the power of teamwork.
• A strong sense of ownership and accountability.
• A focus on the present, bringing urgency and discipline.

Skills and Competencies

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Urgency
• Discipline
• Guest Service Standards
• Product Quality Management
• Inventory Management
• Cost Controls
• Profitability Analysis
• Marketing Strategy Implementation
• Budgeting
• Policy Enforcement
• Guest Feedback Management
• Issue Resolution
• Team Supervision and Coaching
• Performance Evaluation Assistance
• Professional Development Support
• Revenue Initiative Support
• Up-selling Techniques
• Food and Beverage Sales Enhancement
• Recruitment and Interviewing
• Onboarding and Training
• Health and Safety Compliance
• Sanitation Compliance
• Alcohol Awareness Regulations

Work Details

This is a full-time position based in Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest service, and contributing to a positive employee environment. The role supports W Hotels' commitment to exceptional hospitality.

As part of Marriott International, this position offers the opportunity to lead a team, drive operational efficiency, and uphold the W Hotels service culture.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including room service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-floor support to servers and hosts during busy periods.
• Contribute to improvements in guest and employee satisfaction.
• Identify training needs and implement plans to meet departmental objectives.
• Address employee questions and concerns, monitoring performance against expectations.
• Provide constructive feedback to employees based on service observations.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have necessary supplies, equipment, and uniforms.
• Communicate food quality and service issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed.
• Manage opening and closing procedures for restaurant shifts.
• Interact with guests to gather feedback on product quality and service.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision and Leadership
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, 13519. Remote work is not applicable for this role.

Marriott International is an equal opportunity employer committed to diversity and inclusion. W Hotels is dedicated to reinventing luxury hospitality and fostering an environment where associates can perform their best work.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, to support the Food and Beverage department's overall success.

The ideal candidate will focus on driving guest and employee satisfaction, identifying training needs, and implementing strategies to achieve departmental objectives. This opportunity is within W Hotels, a globally recognized luxury hospitality brand, located in Riyadh's Financial District.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-the-floor assistance to servers and hosts during peak meal periods.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental objectives.
• Handle employee questions and concerns, monitoring their performance to ensure expectations are met.
• Provide constructive feedback to employees based on observation of service behaviors.
• Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as needed.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions for each position.
• Coach and counsel employees regarding their performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to choose the best solution and solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Supervision and Leadership
• Operations Management
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for overseeing daily restaurant operations, ensuring guest experiences, and fostering a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, contributing to the food and beverage department's success. As part of Marriott International, W Hotels aims to provide a unique lifestyle experience, embodying the "Whatever/Whenever" service philosophy.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to established sanitation standards.
• Provide on-the-floor assistance to servers and hosts during peak meal periods.
• Strive for continuous improvement in both guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when needed.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. Remote work is not applicable for this role.

Company Commitment

Marriott International is an equal opportunity employer committed to a diverse and inclusive workplace. The company values unique backgrounds and fosters an environment where associates are welcomed and provided with opportunities. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected characteristics.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive employee environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the food and beverage department's overall success.

As part of the W Hotels brand, this position contributes to creating guest experiences aligned with the brand's philosophy of "Whatever/Whenever" service. This role is also part of the Marriott International portfolio.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to sanitation standards.
• Provide assistance to servers and hosts during peak meal periods and high demand times.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations, including opening and closing procedures.
• Oversee restaurant and related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participate in department meetings, communicating departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Guest Satisfaction
• Employee Satisfaction
• Sanitation Standards
• Menu Planning
• Supervision
• Training and Development
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for the daily operations of the hotel's restaurants and bars, focusing on delivering exceptional guest experiences and efficient service. The role involves supporting the culinary and service teams, maintaining high standards of hygiene, and contributing to the achievement of operational and financial targets while ensuring compliance with hotel policies and legal requirements.

Key Responsibilities

• Assist in managing the restaurant team, addressing staff issues and concerns.
• Supervise staff to ensure performance expectations are met.
• Provide feedback to staff based on observations of service performance.
• Assist in supervising daily shift operations.
• Oversee restaurant and related areas in the absence of senior management.
• Participate in departmental meetings and communicate departmental goals.
• Ensure all staff have appropriate supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service standards to the Chef and Restaurant Manager.
• Ensure adherence to all restaurant policies, standards, and procedures.
• Oversee beverage service in compliance with local laws.
• Strive to meet or exceed budgeted financial targets.
• Perform duties of restaurant staff and related departments as needed.
• Manage restaurant opening and closing procedures.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staff to ensure guest service, operational needs, and financial targets are met.
• Encourage staff to provide superior guest service within defined parameters.
• Handle guest issues and complaints, seeking management assistance when necessary.
• Continuously strive to improve service performance.
• Establish a positive rapport with guests.
• Assist staff in reviewing comment cards and guest satisfaction results.
• Recognize and welcome guests.
• Oversee ongoing training initiatives.
• Utilize all in-role training tools for staff.
• Communicate performance expectations for each position.
• Provide ongoing coaching and suggestions to staff regarding performance.

Qualifications and Experience

• High School Diploma or GED; 4 years of experience in Food and Beverage, Culinary, or a related professional area.
• OR Associate's degree in Food and Beverage Management, Hospitality, Hotel Management, Business Management, or a related field; 2 years of experience in Food and Beverage, Culinary, or a related professional area.

Required Skills

• Food and Beverage Management
• Restaurant Operations
• Guest Service
• Team Management
• Financial Management
• Compliance

Location and Work Details

This full-time management position is located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is categorized under Food and Beverage & Culinary.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive team environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the Food and Beverage department's overall objectives.

W Hotels is part of Marriott International, a global company focused on creating experiences for guests. The brand's philosophy emphasizes attentiveness and readiness, aiming to redefine luxury. Joining W Hotels offers opportunities for professional growth within a global team.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to established sanitation standards.
• Provide assistance to servers and hosts during peak meal periods and high demand times.
• Focus on continuous improvement in guest and employee satisfaction.
• Identify training needs within the team and implement plans to address them.
• Handle employee questions and concerns, and monitor performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Restaurant Operations Management
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Supervision and Leadership
• Customer Service Excellence
• Human Resources Management Principles
• Problem-Solving Abilities

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, within the Financial District.

About the Role

The Executive Network is seeking an Operations Manager to oversee daily restaurant operations in Riyadh, Saudi Arabia. This position is essential for maintaining excellence in product quality, guest experience, operational efficiency, and financial performance.

The Operations Manager will be responsible for the smooth execution of daily activities, driving team performance, and upholding high standards of service and compliance. This is a full-time role based in Riyadh.

Key Responsibilities

The Operations Manager will be responsible for:

• Leading and managing all daily restaurant operations to ensure efficiency and excellence.
• Maintaining and elevating product quality standards for all menu items and offerings.
• Ensuring an exceptional guest experience that fosters customer loyalty and satisfaction.
• Upholding strict sanitation compliance and food safety regulations.
• Implementing and managing effective inventory control systems to minimize waste and optimize stock levels.
• Driving team performance through effective leadership, training, and motivation.
• Maintaining financial accountability and contributing to the overall profitability of the restaurant.

Qualifications and Requirements

Candidates for this role should possess:

• A minimum of 3 years of experience in a similar Operations Manager role, or a minimum of 5 years of experience as an Area Manager.
• A Bachelor's degree in Hospitality Management or a related field.
• Fluency in both written and spoken English and Arabic.

Required Skills

The ideal candidate will demonstrate proficiency in:

• Operations Management
• Product Quality Assurance
• Guest Experience Enhancement
• Sanitation Compliance
• Inventory Control
• Team Performance Management
• Financial Accountability

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with The Executive Network.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest experience, and contributing to a positive work environment for the food and beverage team. The role supports the brand's mission by fostering innovation and readiness within the culinary outlets, which include restaurants, bars, and potentially room service. The Assistant Manager will collaborate with the Director of Restaurants and Restaurant Manager to maintain luxury standards and deliver exceptional service.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to sanitation standards.
• Provide assistance to servers and hosts on the floor during peak meal periods.
• Contribute to continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have necessary supplies, equipment, and uniforms.
• Communicate food quality and service level issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed.
• Open and close restaurant shifts.
• Interact with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve overall service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests, ensuring a welcoming and professional arrival.
• Supervise ongoing training initiatives for the restaurant team.
• Utilize all available on-the-job training tools for employees.
• Communicate performance expectations clearly, aligning with job descriptions.
• Coach and counsel employees regarding their performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize and ensure the quality of food products and presentations.

Qualifications and Requirements

• High school diploma or GED, plus 4 years of experience in the food and beverage, culinary, or related professional area.
• Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Guest Satisfaction
• Employee Satisfaction
• Sanitation Standards
• Menu Planning
• Supervision and Leadership
• Training and Development
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Environment and Details

This is a full-time management position located in the Financial District, Riyadh, Saudi Arabia. The role is part of the Food and Beverage & Culinary job category. Marriott International, including W Hotels, is committed to diversity and inclusion, providing an environment for associates to perform at their best and grow their careers.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, and fostering a positive work environment. The role involves direct supervision of restaurant and bar areas, and room service, contributing to the Food and Beverage department's success. As part of the W Hotels team, the Assistant Restaurant Manager will drive operational excellence, maintain high service standards, and contribute to guest and employee satisfaction within a globally recognized hospitality brand.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and contribute to the development of culinary offerings.
• Maintain and enforce high sanitation standards across all food and beverage areas.
• Provide on-the-floor support to servers and hosts during peak meal periods and high-demand times.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs within the team and implement plans to address them.
• Handle employee questions and concerns promptly and professionally.
• Monitor employee performance to ensure expectations are met and provide constructive feedback.
• Participate in department meetings, communicating clear and consistent messages regarding departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure strict compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with all local laws and regulations.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed to ensure smooth operations.
• Effectively open and close restaurant shifts.
• Interact with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Address and resolve guest problems and complaints, seeking assistance from supervisors when necessary.
• Set a positive example for guest relations and overall service performance.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests warmly upon arrival.
• Supervise ongoing training initiatives for restaurant staff.
• Utilize all available on-the-job training tools to develop employees.
• Communicate performance expectations clearly, aligning with job descriptions for each position.
• Coach and counsel employees regarding their performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize and appreciate good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED required.
• A minimum of 4 years of experience in the food and beverage, culinary, or related professional area is required.
• Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, combined with 2 years of experience in the food and beverage, culinary, or related professional area, is acceptable.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Restaurant Operations
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Customer Service Excellence
• Human Resources Management
• Problem-Solving

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is part of the Food and Beverage & Culinary category.

About the Role

W Hotels is seeking a dynamic Assistant Manager for its Restaurants to join our team in Riyadh, Saudi Arabia. This management-level position is responsible for the daily operations of our food and beverage and room service departments. You will play a crucial role in assisting with menu planning, maintaining hygiene standards, and supporting service staff during peak hours. The ideal candidate will ensure guest and associate satisfaction while adhering to operational budgets and upholding all standards and legal requirements.

Key Responsibilities

• Assist in managing the restaurant team, addressing associate inquiries and concerns.
• Supervise associates to ensure performance goals are met.
• Provide feedback to associates based on observations of service behavior.
• Assist in supervising daily shift operations.
• Oversee the restaurant and all related areas in the absence of the Restaurant General Manager or Restaurant Manager.
• Participate in departmental meetings and communicate departmental goals clearly to ensure alignment and achieve desired results.
• Ensure all associates have the appropriate supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Executive Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Supervise the service of alcoholic beverages in accordance with local laws.
• Strive to meet or exceed budgeted goals.
• Perform all duties of restaurant staff and related departments as necessary.
• Manage restaurant opening and closing.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staff to ensure guest service, operational needs, and revenue goals are met.
• Encourage staff to provide exceptional guest service within designated parameters.
• Handle guest inquiries and complaints, seeking assistance from the supervisor when necessary.
• Strive to improve service performance.
• Establish a positive rapport with guests.
• Assist associates in reviewing comment cards and guest satisfaction results.
• Recognize and welcome guests.
• Supervise ongoing training initiatives.
• Utilize all available on-the-job training tools for associates.
• Communicate performance expectations based on job descriptions.
• Provide associates with ongoing coaching and counseling based on performance.

Qualifications and Requirements

• High School Diploma or GED; 4 years of experience in the food, beverage, hotel, or related field.
• OR a degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Management, or a related field; 2 years of experience in the food, beverage, hotel, or related field.

Required Skills

• Restaurant Management
• Food and Beverage Service
• Guest Service
• Financial Management
• Compliance

Work Environment and Schedule

This is a full-time, management-level position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The position is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest experiences, and fostering a positive employee environment. The Assistant Manager will collaborate with the Director of Restaurants and Restaurant Manager to uphold W Hotels' standards for creating inspiring guest experiences. As part of the W Hotels brand, known for its global luxury reinvention and "Whatever/Whenever" service philosophy, this role offers an opportunity to contribute to a team that brings guest passions to life. This position is part of the Marriott International portfolio.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including Room Service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide assistance to servers and hosts during peak meal periods.
• Strive to improve guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Address employee questions and concerns, and monitor performance.
• Provide feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant operations in the absence of senior management.
• Participate in department meetings, communicating departmental goals.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate food quality and service level issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors as needed.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance.
• Provide information to supervisors, co-workers, and subordinates.
• Analyze information and evaluate results to solve problems.
• Recognize quality products and presentations.

Qualifications and Requirements

Candidates must meet one of the following criteria:

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• A 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Menu Planning
• Supervision and Leadership
• Customer Service Excellence
• Problem-Solving
• Human Resources Practices

Work Environment and Details

This is a full-time management position located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. This position is not remote.