Restaurant Manager

A operations manager is required for a company that owns several cafes - experience in managing cafes is required -

Position Overview
We are seeking a highly motivated and detail-oriented Restaurant Manager to lead daily operations, foster a service-driven culture, and support the General Manager in delivering the brand’s promise of excellence.

About the Concept
Situated in the heart of Diriyah’s prestigious business district, this casual dining establishment offers a unique culinary journey that combines global sophistication with artistic flair. Known for its elegant design, curated menus, and vibrant ambiance, the venue is part of an internationally recognised hospitality group focused on exceptional guest experiences.

Key Responsibilities:

• Oversee and manage day-to-day restaurant operations, ensuring seamless service across all touch points.
• Supervise and coach floor staff to deliver consistently exceptional guest experiences.
• Monitor guest feedback and proactively resolve service issues.
• Ensure alignment with brand standards in service, presentation, and cleanliness.
• Collaborate with the kitchen and bar teams to coordinate menu launches, specials, and events.
• Control operational costs including labour, stock, and consumables.
• Manage scheduling, attendance, and payroll inputs.
• Support training, onboarding, and performance evaluations.
• Enforce health and safety regulations in compliance with Saudi laws.
• Report key metrics and updates to the General Manager regularly.

Requirements:

• 5+ years of experience in a leadership role within a premium casual or fine-dining restaurant.
• Strong knowledge of front-of-house operations, service standards, and team leadership.
• Guest-centric approach with a passion for hospitality and detail.
• Proven ability to manage staff scheduling and cost controls.
• Excellent communication skills in English; Arabic is an advantage.
• Experience working in the Middle East or an international hospitality setting preferred.
• Diploma or degree in Hospitality Management is an asset.

What We Offer:

• Competitive tax-free salary: SAR 15000 per month.
• Live-out arrangement with full medical coverage.
• Annual return flight ticket.
• Professional growth opportunities within an international hospitality group.
• Dynamic, design-led work environment in one of Riyadh’s premier destinations.

Join a brand that celebrates creativity, excellence, and genuine hospitality. Lead a team committed to delivering a truly world-class dining experience.

Overview:
We are seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional customer service, and drive profitability. The ideal candidate is a hands-on leader with a passion for hospitality, strong operational skills, and the ability to manage teams effectively.

Key Responsibilities:

• Operational Management:
  • Oversee daily restaurant operations, ensuring efficiency and service excellence.
  • Monitor inventory, food costs, and supply chain logistics to optimize profitability.
  • Ensure compliance with health, safety, and sanitation regulations.
• Team Leadership & Customer Service:
  • Lead and train staff to maintain high service standards and boost morale.
  • Handle customer complaints and feedback professionally.
  • Foster a guest-first culture, ensuring an exceptional dining experience.
• Financial & Business Performance:
  • Manage budgets, financial reports, and revenue targets.
  • Develop and implement sales strategies to increase profitability.
  • Analyze market trends and customer preferences to improve business performance.

Requirements:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• 5+ years of restaurant management experience in a high-volume setting.
• Strong skills in staff leadership, operations, and financial management.
• Proficiency in POS systems, restaurant software, and reporting tools.
• Excellent communication, problem-solving, and multitasking abilities.
• Experience with menu planning, vendor negotiations, and marketing strategies is a plus.

Benefits:
At Substance, we believe in genuine connections, not just filling roles. If your profile is a strong match, you’ll hear from us within 12 weeks. If not, no empty promises—just know we appreciate your interest, and we’ll keep you in mind for future opportunities where you can truly make an impact. Our focus is on building meaningful partnerships, so when the right role comes along, we’ll be ready to make it count.