Waiter Jobs in Jeddah

Tasks and Responsibilities

* Welcoming customers and greeting them inside the branch.
* Explaining rental options, offers, and available services.
* Entering customer data and preparing rental contracts.
* Verifying the required documents (identity, license, payment methods).
* Delivering and receiving cars according to approved procedures.
* Following up on reservations, modifications, and cancellations.
* Dealing with customer inquiries and complaints and resolving them professionally.
* Coordinating with other departments such as maintenance and fleet.
* Achieving sales targets and additional services.
* Complying with company policies and quality procedures.

• Responding to customer inquiries promptly via calls, cases, and chats.
• Managing complaints and shipment disruptions with professionalism.
• Coordinating with internal teams for timely resolutions.
• Conducting regular meetings with customers to enhance service delivery.
• Identifying value-added services to promote customer engagement.

• 2-5 years of experience in Shipping & Logistics.
• Strong skills in customer and vendor relationship management.
• Proven track record of driving change and innovation.
• Excellent communication and decision-making abilities.
• Proficiency in MS Office applications.

• Act as the single-entry point for all customer care queries, ensuring full case ownership throughout the lifecycle.
• Respond to customer communications, including calls, cases, and chats, within specified SLA timelines.
• Handle customer complaints and shipment disruptions professionally and efficiently, coordinating with internal teams for timely resolutions.
• Keep customers informed about operational updates, such as vessel delays and rollovers.
• Monitor and review customer KPIs like FCRR, TAT, and NPS while conducting regular meetings to promote continuous improvement.
• Identify and promote value-added services to enhance customer experience.

• 2-5 years of experience in Shipping & Logistics.
• Strong relationship management skills with customers and vendors.
• Ability to drive change, innovation, and process improvement.
• Excellent communication and decision-making skills.
• Proficient in MS Office applications.

We are looking for a polite and distinguished employee for the position of (Cashier and Customer Service) to join our team at Al-Andalus Mall - Jeddah. You will be the first point of contact for children and their families, responsible for providing them with a wonderful first impression that reflects our level of service and entertainment.

Responsibilities:

Welcoming visitors with a warm greeting and a smile, and providing clear information about play packages and available offers.

Managing sales and ticket issuance through the cashier system accurately and quickly to ensure smooth entry for visitors.

Receiving payments (cash or cards) and ensuring their accuracy, and closing the cash register accurately at the end of the shift.

Responding to customer inquiries and solving simple problems flexibly, professionally, and positively.

Maintaining the organization and calm of the reception area to provide a comfortable experience for parents.

Requirements:

Excellent communication skills and a high ability to interact kindly with children and parents.

A professional appearance and a positive, cheerful spirit suitable for the entertainment work environment.

Good arithmetic skills and high attention to detail to prevent financial errors.

Commitment to punctuality and the ability to work on a shift system (morning/evening) and weekends.

Benefits and Working Hours:

A fun, lively, and energetic work environment.

Competitive salaries and bonuses determined based on efficiency.

Working hours: changing shift system (6 working days a week / one variable day off).

Work Location and Interviews:

Location: Jeddah - Al-Andalus Mall (first floor) - Kids Island branch.

Application: Through the Sabbar app or by visiting our branch, and candidates will be contacted to schedule personal interviews at the branch.

Job vacancy at a restaurant in the city of Jeddah
Waiter - Food Server

Requirements
* One year of experience in the restaurant field
* Nationality: Saudi

⚫️Work location: Jeddah

Please write the job title - city and send it to the email provided below:
R@********************

• Process and confirm guest room reservations through phone, letter, or fax.
• Input all reservations into the computer and respond to inquiries and requests regarding reservations.
• Stay updated on promotions and follow procedures for all hotel reservations.
• Show complete product knowledge and apply rate management effectively.
• Maintain an established filing system and compile reports as required.
• Promote good public relations and aim to maximize business.
• Ensure all incoming calls and emails are handled according to Rotana standards.
• Organize visa requests for guests and upsell whenever possible.

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus

• Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
• Maintain high standards of personal hygiene and grooming.
• Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
• Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
• Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

• Strong communication and interpersonal skills.
• Higher Secondary School certificate.
• Previous experience as a Waiter, preferably in the hospitality sector.
• Ability to adapt and appreciate cultural diversity.
• Strong multitasking abilities and ability to work well under pressure.

• Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.
• Greet and seat customers in a professional, discreet, and personalized manner.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep service equipment.
• Handle all service preparations before, during, and after service.
• Ensure minimal wastage, breakage, and spoilage.
• Utilize up-selling techniques to exceed guest expectations and increase revenue.

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.