Join Our Team at SofitelJoin a hotel that is a member of the Accor network, which brings together more than 45 brands, 5500 hotels, and 10000 restaurants and lifestyle destinations. At Sofitel, we believe in you and what you bring to the table. We offer many opportunities for development and advancement. Every gesture and smile contributes to creating a positive and memorable impact for our customers, our colleagues, and the planet. Become a Heartist®, and let your heart guide you in this dynamic hospitality environment.
Job OverviewWe are seeking a dedicated and customer-oriented Waiter / Waitress to join our team. As a key member of our restaurant staff, you will play a crucial role in ensuring our guests have an exceptional dining experience.
Main Responsibilities:- Greet and welcome guests in a friendly and professional manner
- Take accurate food and beverage orders using appropriate point-of-sale systems
- Serve food and drinks with attention to detail and presentation
- Anticipate guest needs and respond promptly to requests
- Maintain a clean and organized dining area
- Collaborate with kitchen staff to ensure timely food delivery
- Handle cash and credit card transactions accurately
- Upsell menu items and promote daily specials
- Adhere to all food safety and hygiene standards
- Assist in setting up and closing down the restaurant
- Contribute to a positive team environment by supporting colleagues during busy periods
Qualifications:- Excellent interpersonal and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work efficiently in a fast-paced environment
- Demonstrated teamwork and collaboration skills
- Customer-focused mindset with the ability to remain calm and courteous under pressure
- Knowledge of food safety and hygiene practices
- Flexibility to work various shifts, including weekends and holidays