We are seeking a passionate and skilled Barista to join our dynamic team and create exceptional coffee experiences for our customers. The ideal candidate will be adept at crafting a variety of coffee beverages with precision and flair, while maintaining a welcoming and efficient service environment. Responsibilities include preparing and serving coffee and other beverages, engaging with customers, and ensuring the cleanliness and organization of the coffee station.

Job:
• Barista

Benefits:
✓ Attractive salary
✓ Performance incentives and bonuses
✓ Professional work environment
✓ Opportunities for development and promotion

Conditions:
• Seriousness and discipline
• Good interaction with customers
• Previous experience is preferred
• Ability to work shifts

Work location:
Al Khobar North

Customer Support Agent

Location

Khobar, Saudi Arabia

About NowPay

NowPay is a leading fintech company focused on improving financial wellness by providing innovative earned wage access and financial solutions. We are committed to delivering exceptional customer experiences and helping our users access financial services with confidence and ease.

Position Summary

We are seeking a Customer Support Agent to join our team and serve as the first point of contact for our customers. The ideal candidate will have previous experience in a banking call center environment and possess excellent communication, problem-solving, and customer service skills.

The Customer Support Agent will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a seamless customer experience across all communication channels.

Key Responsibilities

• Respond to customer inquiries via phone calls, emails, chat, and other support channels.

• Provide accurate information regarding NowPay products, services, and processes.

• Resolve customer complaints and issues in a professional and timely manner.

• Escalate complex cases to the relevant internal departments and follow up until resolution.

• Maintain high levels of customer satisfaction and service quality.

• Document customer interactions and update records accurately in internal systems.

• Follow established customer support procedures and service standards.

• Identify recurring customer concerns and provide feedback for process improvement.

• Collaborate with Operations, Product, and Partner Success teams to ensure efficient issue resolution.

• Meet individual and team performance KPIs, including response times, resolution times, and customer satisfaction metrics.

Qualifications & Requirements

• Diploma or Bachelor's degree in Business Administration, Finance, Communications, or a related field.

• Previous experience in a bank call center is mandatory.

• Minimum 1 year of experience in customer service, customer support, or contact center operations.

• Experience within the banking, fintech, or financial services industry is highly preferred.

• Excellent verbal and written communication skills in Arabic and English.

• Strong problem-solving and conflict-resolution abilities.

• Ability to handle customer interactions professionally and empathetically.

• Good computer skills and familiarity with CRM or ticketing systems.

• Strong organizational skills and attention to detail.

• Ability to work effectively in a fast-paced environment.

Working Schedule

• 5 working days per week.

• 2 days off per week.

• Working hours: 9:00 AM to 5:00 PM.

What We Offer

• Competitive salary package.

• Professional development and growth opportunities.

• Dynamic and collaborative fintech work environment.

• Opportunity to contribute to a rapidly growing company transforming financial wellness in the region.

If you have a passion for customer service and experience supporting customers in a banking environment, we would love to hear from you.

We are looking for a Quality and Operations Manager – Specialty Coffee (Flexible Hours / Part-time)

To supervise product quality and establish clear operational standards within the café, while developing the team to work independently and efficiently with ongoing follow-up.

We are looking for someone with real practical experience in specialty cafés and a deep understanding of quality control, calibration, training baristas, and enhancing operational standards.

Responsibilities:
• Establishing and developing quality and operational standards (SOPs)
• Monitoring and adjusting calibration, beverage recipes, and extraction quality
• Training the team and raising the technical and professional level
• Building a work system that enables the team to manage daily operations independently
• Regularly monitoring performance and providing feedback and improvement plans
• Continuously monitoring customer experience and product quality
• Reviewing procedures and increasing operational efficiency while reducing errors and waste
• Providing reports and recommendations for quality improvement

Requirements:
• Actual experience in specialty coffee and operations
• Knowledge of Ratio – Extraction – Calibration – Workflow
• Leadership and developmental personality
• Ability to build a team and adopt a clear work system

Nature of Work:
Flexible hours / In-person with continuous follow-up, with a priority on results and operational quality..

Receptionist Required for a Ladies Salon – Khobar (Al Jaser District)

We are looking for a polite, customer-friendly, and organized employee to manage the daily reception operations within the salon.

Job Duties:
• Greeting and welcoming clients.
• Organizing and managing appointments.
• Processing payments and issuing invoices.
• Following up on bookings and responding to customer inquiries.
• Monitoring product inventory and assisting with periodic stocktaking.
• Contributing to social media photography and marketing.

Requirements:
• Previous experience in reception or customer service (preferably in a ladies' salon).
• Excellent communication skills.
• Proficiency in using social media platforms.
• Organized and committed personality.
• Proximity to Al Jaser district in Khobar is preferred.

Working Hours:
• Monday to Wednesday: 2 PM – 10 PM.
• Thursday to Saturday: 1 PM – 10 PM.
• Weekly Off: Sunday.

Salary:
💰 4,000 SAR per month.

To apply, please send your CV.

Job Title: Cashier 

Job Duties:

• Receive customers and take orders accurately.
• Enter orders into the Point of Sale (POS) system.
• Receive payments and issue invoices.
• Ensure orders are delivered correctly.
• Provide excellent customer service and handle inquiries professionally.
• Maintain the cleanliness and orderliness of the work area.

Requirements:

• High school diploma as a minimum.
• Previous experience as a cashier or in restaurants.
• Good customer service and communication skills.
• Basic knowledge of English.
• Ability to work under pressure and in shifts.

Start Date: Immediate.

• Work collaboratively with your team to achieve common and individual goals.
• Assist customers in their purchasing decisions through effective relationship selling.
• Maintain up-to-date knowledge of The Brick’s products and services.
• Establish rapport with customers to thrive in a commission-driven sales environment.

• High school diploma or equivalent.
• Aged 18 years or older.
• Strong communication skills.
• Ability to multitask and stay organized.
• Willingness to learn new computer applications.
• Flexibility to work various shifts, including evenings and weekends.

• Comprehensive benefits package including Health, Dental, and Paramedical Services for you and your family.
• Competitive salary based on experience.
• Career advancement opportunities with ongoing personal and professional development.
• Employee discounts and a dynamic work environment.

Food server and receptionist wanted for Ab Latt restaurant in Al Khobar in Shurfat Park complex.

About the Role

IHG Hotels & Resorts is seeking a dedicated Guest Service Agent to ensure guests have memorable experiences from arrival. This role is central to creating seamless transactions, providing local insights, and anticipating guest needs to foster a welcoming atmosphere. The Guest Service Agent acts as the primary point of contact, significantly contributing to guest satisfaction and loyalty.

Key Responsibilities

• Initiate memorable guest experiences with a welcoming approach.
• Acknowledge IHG Rewards Club members and returning guests in person or via phone.
• Process guest bookings, manage reservations, and handle payments.
• Ensure efficient and seamless check-in and check-out procedures.
• Anticipate guest needs and offer tailored recommendations to enhance their stay.
• Serve as a trusted point of contact for guest inquiries, including billing and local recommendations.

Qualifications and Requirements

• Strong communication skills for effective guest interaction regarding concerns and feedback.
• Excellent problem-solving abilities to address guest issues and create positive outcomes.
• Fluency in the local language is essential.
• Literacy and tech-savviness, including reading, writing, basic mathematics, and computer skills.
• Experience: 0-1 year.

Required Skills

• Communication
• Problem-solving
• Reading comprehension
• Writing proficiency
• Basic mathematical skills
• Computer literacy

Work Environment and Location

This full-time position is based in Al Khobar, Eastern Province, Saudi Arabia. IHG Hotels & Resorts is committed to fostering inclusive teams where diversity is valued. The company provides a supportive environment focused on colleague wellbeing.

Application Encouragement

Candidates who may not meet every single requirement but believe they would be a strong fit for this role are encouraged to apply.

About the Role

Adventure World Entertainment is seeking a dedicated Branch Manager to oversee operations at its Al Khobar branch in Saudi Arabia. This full-time, on-site role is essential for ensuring the smooth daily functioning of the branch, maintaining high levels of customer satisfaction, and driving performance to meet organizational objectives. The Branch Manager will be instrumental in fostering a positive guest experience and achieving business goals.

The Branch Manager will be responsible for a wide range of operational and managerial duties, including staff supervision, financial oversight, and the implementation of company policies. This position requires a proactive individual with strong leadership capabilities and a commitment to excellence in the entertainment and hospitality sector.

Key Responsibilities

• Oversee and manage all daily operations of the branch.
• Lead, supervise, and motivate team members to ensure optimal performance.
• Ensure a high level of customer satisfaction and enhance the overall guest experience.
• Manage branch budgeting and financial planning.
• Oversee inventory management processes.
• Implement and enforce company policies and procedures.
• Ensure compliance with all health and safety regulations.
• Analyze performance metrics to identify areas for improvement and implement corrective actions.
• Coordinate effectively with other departments to achieve overarching business goals.
• Drive performance to meet and exceed organizational targets.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Management, or a related field.
• A minimum of 5 to 10 years of relevant experience.
• Proven experience in the entertainment, hospitality, or retail industry is preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Required Skills

• Strong leadership and team management abilities.
• Excellent decision-making capabilities.
• Exceptional customer service and conflict resolution skills.
• Proficient interpersonal skills for effective communication and relationship building.
• Solid understanding of inventory management principles.
• Proficiency in budgeting and financial management.
• Expertise in operational processes within the relevant industry.
• Effective problem-solving and multitasking abilities.
• Strong time management skills to prioritize and meet deadlines.
• Proficiency in using various management tools and software.

Work Location and Type

This is a full-time, on-site position located in Al Khobar, Eastern Province, Saudi Arabia. The role may involve serving areas including Al Jubail and Al Khobar.